Connect with your customers effectively

Distribute mobile responsive customer satisfaction surveys via web links, emails, social media or QR codes and collect results in real-time. Send by SMS, collect data offline or capture data from web site visitors. Gather customer feedback anytime, anywhere.

• Web Intercept

  Get real-time feedback from your website visitors with targeted surveys. Trigger them to appear based on the pages visited.

• Offline

  Extend the reach of your surveys by collecting data at the point of experience. Save feedback ready to download when you’re connected.

• Popups

  Capture information about your business from web site visitors. Use relevant triggers to get opinion directly from the people that matter.

• Kiosk

  Collect in-the-moment feedback from any location. Gather honest consumer insight at the point of experience, when it matters most.

• Mobile

  All surveys created with SmartSurvey software are mobile responsive. Catch people on the move and capture information when it matters.

• Telephone Surveys

  Generate unique survey links to get answers on your customer’s behalf. Merge results with data gathered elsewhere to build the full picture.

• SMS Invitation

  Send your survey by SMS and target users on the move. Reach your audience anywhere, at anytime and capture feedback instantly.

• Social Media

  Engage with like-minded people and collect their feedback. Share surveys directly onto any social media platform and gather opinion fast.