How SmartSurvey helps insight professionals like you
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Enterprise feedback management
Unlimited questions, responses and surveys. An Enterprise account can limitlessly scale in line with your requirements.
Centralise your data collection and feedback programs with our Enterprise plan. From creating your first survey to creating a complex multi touch feedback program our experts are on hand from start to finish.
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Employee Engagement
Create engaging surveys to understand employee engagement, satisfaction training and more.
Open a direct connection to your workforce and get realtime feedback to understand what motivates, frustrates and keeps them happy. Understand the changes you need to make to improve employee retention and satisfaction.
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Customer experience
Automatically gather feedback throughout your customer’s journey, alert key staff members based on feedback and keep a finger on your customer’s pulse.
Understanding and acting on customer feedback is essential to driving growth. With SmartSurvey you can build an entire feedback solution from NPS, to Customer effort, CSAT and more!
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Market Research
Capture the insight you need to better understand your customers wants and needs and achieve product market fit.
SmartSurvey’s array of question types and templates make it easy to generate feedback and gather insight. If you need answers quickly, leverage our consumer panel service to connect with over 70million respondents in 80 countries.
Trusted by 260,000+
happy customers
See how SmartSurvey adapts to any screen size to deliver an exceptional experience to your respondents across any device
Multi-award winning survey software
Our survey response rates have increased greatly after changing to SmartSurvey. We find the whole team extremely professional, yet friendly. We would most definitely recommend SmartSurvey!
Amanda, Mercedes-Benz
A secure platform that makes your data collection simple
Flexible
Surveys, questionnaires, online forms, consultations, quizzes, you name it, we have it.
Nothing to install
No complicated installations or downloads, just sign up and create surveys through your browser.
Easy to use
Intuitive user-led design, with easy to follow step-by-step guides.
Secure
Data encrypted during transit and at rest. ISO27001 and Cyber Security Essentials Plus certified.
Your data in one place
Connect your data with APIs, Zapier, Google Analytics, and more.
Support
Help when you need it, through email and telephone.
You're in safe hands
Powerful features to get the insight you need
Create a look and feel that perfectly matches your brand
It’s important your survey matches you brand. Your respondents will be familiar with your organisations look and feel and will have greater trust and levels of engagement from a fully branded survey experience. With SmartSurvey Enterprise you can extensively customise your survey experience. If you don’t have the time, we can do it for you. Our design team will build a custom theme template to your exact specifications and add it to your account so you can send out visually appealing, on brand surveys every time.
You get a dedicated account manager and access to the customer success team
Unlike many other survey providers, we give you a dedicated account manager who is only a phone call or email away. From best practice to technical questions our account managers are here to give you a helping hand when you need it. You also get access to our Customer Success team who will work with you to ensure you are getting the most from SmartSurvey and ensure you achieve your key objectives and goals.
We’re sure you’ll love our support
We offer free unlimited support via phone, email and in-app ticket system. Get in touch with us through your preferred channels and an experienced member of our team with extensive platform knowledge will be back in touch in no time at all!
Discover why companies choose SmartSurvey Enterprise
Read our case studies to find out how we help our clients find solutions, make smart decisions and improve performance to grow their business.
How IKEA increased response rates and long-term customer satisfaction by delivering survey invitations via SMS.
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How Alton Towers delights visitors with customer surveys that find out what makes them smile (or scream).
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How Mercedes-Benz boosted response rates and simplified administration with custom development.
Learn moreWould you like to talk to us?
Whether you want a demo or would just like to find out more about Enterprise features our team will be happy to talk you about requirements. Please call us on 0800 0937 822 or complete the form below.
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UK-based and secure
We are ISO27001 certified, registered under the Data Protection Act and fully compliant with EU Privacy Laws.
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Dedicated support
Access to a knowledgeable account manager for personal assistance for when you most need it.
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Flexible to suit your needs
Our friendly design team is on hand to assist with any bespoke design and custom development requests.
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We’ll go that extra step
We succeed if you succeed. Our goal is to help you carry out effective research and we’re here to help you achieve that.
Find out how we can help
UK-based with safe and secure data storage
100% personal, one-to-one online service
Trusted by leading brands worldwide
GDPR compliant with data collection