Every customer interaction is a unique opportunity to harness long-term value by providing exceptional service. Retailers must leverage technology that augments the customer’s preferred way to shop.
Gartner can help you achieve the goal of retail digital transformation and innovation to enable the delivery of a unified retail commerce experience for customers.
Customers are demanding greater levels of contextualization of products and services. Retail CIOs can leverage artificial intelligence to capture deeper insights, anticipate customer needs and proactively deliver across every touchpoint.
The pace of global disruption and digital transformation strategy forces companies to become agile in every process to succeed. This complimentary webinar will help CIOs leading innovation to develop foundational and flexible approaches for funding innovation to increase agility and growth while balancing financial expectations in every market situation.
With Gartner insights and guidance, learn to uplift customer experience through digital transformation in retail.
COVID-19 forced digital transformation to move at an unprecedented rate, by some estimates fast-forwarding consumer and digital business adoption by five years in just eight weeks.
Organizations are reprioritizing their digital investment plans to increase business resilience and prepare for larger-scale transformation. Gartner can help organizations build its digital presence by shifting customer-facing activities to digital channels.
Most CIOs have a common question - What is the best way to scope, scale, and lead the digital transformation that can deliver financial results?
Download our roadmap to discover the best practices successful CIOs and IT leaders follow to drive effective digital business transformation initiatives.
Master your role, transform your business and tap into an unsurpassed peer network through our world-leading virtual and in-person conferences.
To drive retail transformation, Younghui Superstores created a “new retail” strategy and needed to verify if the strategy could meet current as well as future business needs. Using Gartner research and expert advisors, our client was able to strategically validate the new strategy and create a more flexible IT infrastructure in line with the business goals.
Gartner is an objective resource for more than 14,000 enterprises in 100+ countries.
Learn more about how we can help you achieve your mission-critical priorities.
