We are a non-profit company offering government and service providers enterprise-class technology, professional services, and expertise. Improve your outreach and engage your communities.
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Ensure clients receive the care they need to stay healthy. Remotely connect individuals to mental health assistance based on their needs and preferences. Read our Call4Calm Case Study.
Key Features:
Overwhelmed by inbound calls? Maintain your agency's level of service during increased public demand for information.
Key Features:
Ensure that important information reaches your staff and providers wherever they are. Quickly and easily send out updates by text message.
Key Features:
Collect voluntary contact info where transmission occurs - bars, restaurants, and other gathering venues.
Key Features:
CommunityConnect Labs enables government and service providers to use simple and customizable mobile messaging to connect with underserved people.
90% of low-income people have mobile phones
95% of texts are read within 3 minutes of being sent
Text messaging is free to receive on most phone plans
CommunityConnect Labs proved one of our most valuable partners in reaching out to and engaging Virginia's hardest to count communities. The team was incredibly responsive, dedicated, and innovative in approach and played a significant role in our efforts.
Our mobile messaging platform supports communication across the client lifecycle
Send personalized, automated reminders for deadlines and events: reduce no shows and decrease busywork.
Conduct robust surveys with 3x the response rate of traditional methods. Leverage skip logic and randomization.
Enable clients to evaluate their eligibility for programs like SNAP and LIHEAP with no wait time, then direct them to services.
Connect your clients to assistance based on their needs and preferences, like language and location.
Visually verify addresses, employment, and other info via image sent by text. No more faxes, scanners, or computers for clients.
Send mass broadcast text messages to clients to keep them informed about services and other relevant information.
Allow clients to engage with a chatbot available 24/7 to answer their questions or direct them to resources.
Send personalized, automated reminders for deadlines and events: reduce no shows and decrease busywork.
Conduct robust surveys with 3x the response rate of traditional methods. Leverage skip logic and randomization.
Enable clients to evaluate their eligibility for programs like SNAP and LIHEAP with no wait time, then direct them to services.
Connect your clients to assistance based on their needs and preferences, like language and location.
Visually verify addresses, employment, and other info via image sent by text. No more faxes, scanners, or computers for clients.
Send mass broadcast text messages to clients to keep them informed about services and other relevant information.
Allow clients to engage with a chatbot available 24/7 to answer their questions or direct them to resources.
Communicate with and collect data from clients more effectively
Easily use visual interface to build scalable campaigns to serve clients
Send useful links such as live traffic, public transportation, and location information
Get higher response rates from clients and collect data more quickly
Visualize, analyze, and export all data collected through our platform
Get in touch with the CommunityConnect Labs Team
