Wikipedia:Responding to threats of harm
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If you see a threat of harm (including self-harm):
 | This page documents an English Wikipedia behavioral guideline. It is a generally accepted standard that editors should attempt to follow, though it is best treated with common sense, and occasional exceptions may apply. Any substantive edit to this page should reflect consensus. When in doubt, discuss first on the talk page. |
Treat all claims seriously
- Many threats are empty, but don't make that evaluation yourself – leave that to Foundation staff.
- If you are in immediate danger, call your local emergency services.
Contact the Wikimedia Foundation
Immediately email emergency with details of the threat.
wikimedia.org
- This address is for threats of harm (including self-harm) only and is monitored around the clock. For other concerns, see Wikipedia:Contact us.
- Or, if you have an account with email enabled, you can click here: Special:EmailUser/Emergency.
- Include the name of the page where the threat was made, or a diff.
- Avoid emailing other addresses or telephoning the Wikimedia Foundation office, as this creates confusion.
- Staff will typically acknowledge your email immediately.
- Staff will take appropriate action, such as tracing locations and contacting authorities.
Contact administrators
In addition to emailing the Wikimedia Foundation as above, notify Wikipedia administrators privately.
- Even if you are an administrator, notify other administrators.
- Use email, IRC, or other low-visibility methods. Avoid high-traffic noticeboards when reporting.
- If in doubt, join #wikipedia-en-revdel connect. If you don't have an IRC client, click the green connect button to launch web-based IRC.
- Also request oversight, as such posts often contain personal information requiring suppression.
Advice for administrators
- Threats of suicide or self-harm require discretion on the questions of blocking or removal of posts.
- Threats of violence against others should be met with blocking (generally including removal of talk page access) and possibly blocking email as well. Such threats should be removed; consider also deleting the problematic revision from public view.
- If in doubt, email the office at
emergency.
wikimedia.org
External links
- A behind the scenes look at the Wikimedia Foundation’s emergency response system, User:Mdennis (WMF), September 22, 2014
- Crisis support resources curated by Wikimedia Foundation Trust & Safety.
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