Gartner’s Intelligence Reports review an evolving set of major themes, highlighting industry best practices in the areas of emerging focus. In 2019, Intelligence Reports evaluated over 1100 brands across nine reports, benchmarking the performance of brands and identifying best-in-class implementation of digital strategies. The third annual Gartner Intelligence Report: Digital Intelligence 2019 reviews case studies and key findings to portray best practices across key industries in the following areas: personalization & values-based marketing, search & marketplaces, and content & commerce.