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Customer Service & Support
Customer service and support leaders who are considering establishing a work-from-home program as part of a business continuity plan, for rewards and recognition, to contain costs or offer support can use our roadmap to help speed up the process.
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Service organizations can implement 10 quick win tactics to help lower operating costs, recover faster and build organization resiliency for future events and opportunity.
Service leaders need well-developed but flexible plans to deal with COVID-19. Download our free research to help service leaders establish near- and long-term strategies.
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