Supply Chain Logistics Leadership Strategy and Operations

Assessing Supply Chain Maturity for Logistics

Maturity assessment is the first stage of engagement and change management in the pursuit of a complex transformational change effort. Gartner's Five-Stage Maturity Model for Logistics Excellence is used as a benchmark to evaluate the maturity of an organization's current-state logistics capabilties from the perspective of the internal stakeholders. The results allow supply chain leaders to establish a capability baseline for the logistics function, identify critical gaps, prioritize initiatives and design an effective development strategy.

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Enhance your supply chain logistics capabilities

Customers are more connected, informed, mobile — and demanding — than ever before. To compete effectively, you need to enhance your supply chain logistics capabilities and extend your networks. We have the insights, advice and tools to help you get there.

63% of shippers are increasing use of outsourced logistics services while 28% of shippers are returning to insourced operations

How we address your top challenges

Supply chain logistics leaders must design and manage a logistics organization that offers consistent and reliable delivery services, yet can adapt to provide segmented customer requirements. They must also maximize and innovate the performance of their logistics operations, while continuously improving operating efficiency. Gartner's research and advice helps supply chain logistics leaders address these challenges as they strive to build world-class, sustainable logistics organizations and capabilities.

Logistics Outsourcing Trends in 2020

Real-time operations technology, speed to market and end-to-end visibility are just a few of the reasons that executives will prioritize logistics outsourcing in 2020.

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How Logistics Leaders Can Thrive Despite Economic Uncertainty

While some organizations stand still in the face of economic uncertainty, successful organizations prepare to take calculated risks. Supply chain logistics leaders can use this research to prepare for technology disruptors, waste elimination and upskill their teams to navigate uncertainty and change.

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A Logistics Action Guide to Staying Agile in the Turns

Logistics leaders need a global strategy that is aligned and executed regionally and locally. Understanding your organization’s level of maturity will clarify the capabilities you have and those you need to support the business as it changes.

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New to your role?

Today's increasingly customer-centric economy requires integrated, value-added supply chain logistics capabilities to achieve competitive advantage. Gartner’s logistics research will help new supply chain leaders realize their goals with strategies, best operational practices and innovations.