The relationship between people and governments in democratic societies is defined by a core belief that governments work on behalf of the people they serve, and that those people are able to effectively engage with their government. This relationship is never perfect but, in healthy societies, structures and systems exist to strive for continual improvement.

Recently, global trends towards more autocratic and populist leadership have inspired unprecedented levels of civic engagement, replacing traditional political apathy. Many governments have reacted by constricting civic space and blocking people’s ability to fully exercise their rights, express their views, and access the services they need. 

Digital innovation has also fuelled increased civic engagement. Technology, when combined with offline services and support, creates a powerful platform for participation in governance. However, there is now a growing backlash against technology, particularly when it favours those in power and marginalises those without access.

Against this backdrop, demand for innovative technology will likely increase as governments (and sometimes non-profit or private sector actors) take on responsibility for service delivery. It is important that these tools improve efficiency and effectiveness, without reinforcing inequalities or infringing upon privacy and individual rights.

We make investments and engage in research with the goal of ensuring that everyone, especially those who are marginalised or under-served, can participate in governance, receive the services they need, and hold those in power to account. 

We do this by funding and supporting non-profit and for-profit organisations that work in two complementary areas: those using technology to help governments deliver better services, and those helping people participate in the decisions their governments make. We fund early-stage innovations, helping organisations scale and identify opportunities for long-term sustainability. With a global remit, we actively invest in North America, Latin America, Europe, Africa, and Asia.

On the service delivery side, we invest in civic technologies and digital innovation designed to improve the quality and responsiveness of government services, while protecting individual rights and privacy. 

When it comes to public engagement, we invest in efforts combining online participation with real-world organising and campaigning. We also support campaigns that defend and amplify the voices of the marginalised.

Finally, as governments in countries across the world seek to curtail basic freedoms, we selectively use litigation, policy advocacy, and awareness-raising to fight back.