Gartner Research

When Cloud Meets COVID-19, Opportunities and Threats Emerge

Technology general managers must prepare

Analysts: Daryl Plummer, Ed Anderson, Sid Nag

The global spread of COVID-19 has driven organizations to rethink the way they work and operate. Many employees have been told to work from home and to use videoconferencing and online collaboration services. Not only does this stress the limits of back-end supporting services, which in many cases are cloud services, but it significantly increases the volume of traffic in the networks connecting users to their services. To assist their clients in this difficult time, technology general managers must be prepared to deliver cloud services in line with their published SLAs and demonstrate an uninterrupted customer experience.

Complete the form to get your free copy.

Download the research

How cloud service providers can prepare.

By clicking the "Continue" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.

Contact Information

All fields are required.

  • Step 2 of 3

    By clicking the "Continue" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.

    Company Information

    All fields are required.

    Optional Optional
  • Step 3 of 3

    By clicking the "Submit" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.