TTEC
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Formerly | TeleTech Holdings, Inc. |
|---|---|
| Public | |
| Traded as | NASDAQ: TTEC S&P 600 Component |
| Industry | Business process outsourcing, Offshore outsourcing |
| Founded | 1982 |
| Headquarters | , |
Number of locations | 24 countries |
Area served | Multi-national |
Key people | Kenneth D. Tuchman (CEO) |
| Revenue |  1.509 billion USD[1] (2018) |
Number of employees | 50,000 |
| Website | https://ttec.com |
TTEC (formerly TeleTech Holdings)[2] is a business process outsourcing company headquartered in Englewood, Colorado, United States which was founded by Kenneth D. Tuchman in 1982.[3] As of 2019, TTEC has about 50,000 employees, operating in 24 countries.[4]
History[edit]
A production floor in the Philippines
The company was founded in 1982 by Kenneth D. Tuchman, who is the company's chairman and CEO.[5] In 1986, the company moved to Sherman Oaks, California.
By 1995, it had added call centers in other states. In 1996 it completed its IPO.[6]
In 2010, acquired an 80 percent stake in the management consulting firm Peppers & Rogers Group.[7]
In 2018, TeleTech announces name change to TTEC.[8]
Acquisitions[edit]
- Atelka (2016)[9]
- Connextions (2017)[10]
- eLoyalty Corporation (integrated contact services business unit, 2011)[11]
- Guidon Performance Solutions (2012)[12]
- iKnowtion (2012)[13]
- Revana Digital (formerly WebMetro, 2013)[14]
- rogenSi (2014)[15]
- Sofica (2014)[16]
- Technology Solutions Group, Inc. (2013)[17]
- Motif India infotech (2017)[18]
References[edit]
- ^ "TTEC Announces Fourth Quarter and Full Year 2018 Financial Results". TTEC. Retrieved March 19, 2019.
- ^ "SEC Filing". Retrieved January 9, 2018.
- ^ "Moving Forward - 2013 TeleTech Annual Report" (PDF). TeleTech. Retrieved March 19, 2015.
- ^ "TTEC Fast Facts" (PDF). TTEC. Retrieved January 3, 2019.
- ^ TeleTech, "SEC Filing", "TeleTech", 2003-0409
- ^ "Public Offering Registration - TELETECH HOLDINGS INC - 10-10-1996". Docstoc.com. Retrieved 19 March 2015.
- ^ StreetInsider.com. Retrieved 2012-08-27
- ^ "TeleTech Holdings - now TTEC - rings closing bell". NASDAQ. Retrieved 9 January 2018.
- ^ NearShore Americas
- ^ Denver Business Journal
- ^ Tech News TMCnet.com Retrieved 2012-08-27
- ^ Denver Business Journal. Retrieved 2013-02-06
- ^ ModernHealthCare.com. Retrieved 2012-08-27
- ^ "TeleTech Completes Acquisition of Digital Acquisition Marketing Firm WebMetro". Retrieved August 12, 2013.
- ^ "TeleTech Completes Acquisition of Leadership and Change Management Consulting Firm rogenSi". TeleTech. Retrieved 19 March 2015.
- ^ acquired by TeleTech. Retrieved 2018-11-03
- ^ NASDAQ. Retrieved 2013-02-06
- ^ Reuters Brief. Retrieved 2018-11-04
