Even if it is, it certainly is super annoying for the customer. It puts me right off your product, . Why be so cagey re: essential details?
Why do your support people not know basic stuff? Why don't you train them? The chat is as usual a harrowing experience.
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Piccia Neri
@Piccia
Tuscan Londoner in Valencia. She/ her. Lurker into UX, music, politics, cycling, skating & cats. #IamEuropean 
Valencia, SpainJoined December 2006
Piccia Neri’s Tweets
"Sliders are indecisive" at WP Accessibility Day -
while Lazar Bulatovic ran into the horror called a slider using his screen reader.
If you want to boost conversion in your webshop, don't use a slider. There are alternatives!
#WPAD2022 #WPA11yDay
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Appendix 3/
But you can show them you love them.
And sometimes that's all that's needed to tip them over to the right side of the edge.
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Appendix 2/
Telling them "I'm here where you need me" means you're leaving them alone to deal with their desire to die.
Their healing is not on you, by the way – you can't help with that. You're not expected to save them. They need professional help.
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Appendix 1/
When a friend as good as tells you they are suicidal, do NOT – I repeat, DO NOT – respect their desire to be left alone to stew in their juices.
Louder for those in the back:
DO NOT LEAVE YOUR FRIEND ALONE AFTER THEY TOLD YOU THEY CAN BARELY ENDURE EXISTENCE.
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I do love you.
But I can’t take on the burden of telling you how to best love me.
Yes, I know.
Having a friend with crap mental health absolutely sucks for everyone.
Believe me: I know.
7/end
Will probably delete veeeery quickly
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Risk my wrath.
If you don’t live in my city or country, that might mean an actual phone call. Which at first I will probably not answer.
Whatever you do, however, don’t expect it me to tell you. It’s not the way it works.
If you’re one of those friends who did just that, 6/
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Tell you to fv*k off from the other side of a closed door.
It’s a risk you have to run.
I’m not even sure right now that I wouldn’t rage and hate you for ignoring my explicit request.
But a very remote part of me that’s not dead yet will know that you love me enough to 5/
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So, what can you do?
Make the first move. I’m not able to do that for you. If I were, I wouldn’t be where I am.
Does that look like you may have to disobey my requests? Come to mine when I told you not to because I’m not fit to see anyone?
Perhaps.
And perhaps, I may even 4/
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To me when I will never be able to make the first step towards you, because I’m at the bottom of a very deep pit. There’s no stepping anywhere from there. There’s only climbing and right now, that won’t happen. I’m too far down, and with zero strength. 3/
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I don’t know how you can help. Expecting me to tell you is yet another way of making me feel worthless at a time when I’m so low on resources I can’t even breathe.
I’m also unable to appreciate that you’re “there”, as you say. I realise you’re available but that’s useless 2/
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The thing that well-meaning friends don’t get about mental illness is that saying “I’m here for you, let me know how I can help” is actually harmful when I’m so far down the pit I can’t imagine ever getting out.
Please don’t put on me the burden of telling you how to help 1/
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Look at the UK running away with Italy's crown for Best Banana Republic in the West, like real champs!
Complimenti Conservatives, that's your mission impossible, done
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1st world issue tweet
Please share my grief for the loss of old works
💔😭
Working on my website & facing the consequences of double HD failure years ago
I'm a compulsive backer-upper & yet – so many works forever lost.
Cruellest of all: online archives turning out empty 💔😭
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Asking & Design Twitter:
If we have no need for any CC apps, is there ANY way for us to license a web font?
It used to be possible. Is it?
Wd be grateful for a straight answer. Been trying to work this out for hours. Nobody seems to know/care.
#typography
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Anyway, thanks for being the only ones providing a font pricing system that's actually understandable.
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It is impossible to work this out in any part of the Adobe website.
Your 1st chat support person had no idea.
The 2nd slammed the chat in my face & now I can't get into the support chat anymore.
I'm starting to think you don't want my client to use Adobe fonts.
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No sé cuanta gente habrá que tiene una hora y media de tiempo para escucharse todo esto, pero tengo que decir que yo me lo pasé fenomenal, y que lo mejor viene al final...
Muchas gracias por invitarme, Jaime.
Quote Tweet
NUEVO episodio con esencia de Rock 
con Piccia Neri @piccia >> Diseñar pensando en el cliente >> En el #podcast Club #WordPress con mi persona como conductor del programa. #diseño #ventas #diseñoweb clubwpress.com/podcast-emprenShow this thread
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This is what I get: data loading and messages not sent. Always
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So a friend’s cat died and I am heartbroken. She lived in London and I’m in Spain, hadn’t seen her since 2020. Am I a freak? She was just such a special creature. RIP you were well loved you ruthless little loveball of a vermin killer. 💙
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Poor Boris Johnson, he couldn’t even hold his position as the worst Prime Minster ever.
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to remember that BIPOC people don't owe us an education.
Thank you to all those of you who take the time to patiently teach us & put up with our lack of awareness at best, & outright racism at worst, on a daily basis. I hope the day you don't have to any longer comes soon.
/END
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better? It is not enough to simply say or think "But I am not a racist".
We need to actually go out of our way to not BE one.
I can give you a number of examples that show how our community is indeed problematic.
We need to learn.
We need to educate ourselves.
And we need /6
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However, no action has been taken or announced, bar another "apology" on LI that doesn't do much.
I'm not going to speak at the summit.
But this is not about me.
Please let's all take this as a learning moment.
This is endemic in our community. What can we do to make it /5
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sure that it's not a pile-on.
Reader, I can now confirm: it is not a pile-on.
There was a slight change of perspective, only brought on by my brutal honesty (& by my throwing my own self into the mix: I'm probs an unconscious racist, too. You white? then probs, you too mate) /4
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I was scheduled to speak at the WP Tonic Membership Summit this Friday & looking forward to it. But I knew after the show that we are not a fit.
However, I was asked for a conversation & accepted. It's only fair to give people a chance to explain themselves. Also good to make /3
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took place, the condemnation of "wokeness", the "reverse racism" question & the audience comments the hosts decided to show on screen.
I am most definitely woke & striving to be woker by the day because it helps those with fewer privileges than I, a white woman, know I have. /2
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I love the WordPress community, but some of us are racists ©. 🧵
I think it's important that we finally embrace this reality & we fully commit to change it.
I listened to the show before it was taken down & I was appalled by the "othering" that /1
(© )
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can't believe they made mussolini a woman in the reboot. this woke nonsense has ruined yet another franchise
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Be nice to your Italian friends today, chances are that most of us are in mourning.
I still believe there more anti-fascists than neo-fascists in my beloved country.
💔 🇮🇹 😭
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"I’m now convinced that sharing salary numbers in advance makes makes the hiring process significantly easier, and is far more equitable."
My job here is done.
LOL of course not but delighted to see my points validated by
🙏
poststatus.com/salary-transpa
via
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When HM Queen came to open the Rolls Building, she was ushered into a room in which were waiting all the judges. She looked at the ermine-clad serried ranks of Chancery judges, smiled, and said crisply “Where are the women?”.
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Can't believe they are going to make a MAN queen. This woke nonsense has gone too far.
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I understand you need a frame for the video, not sure if there is another layout solution. Please consider keeping it simple instead of filling it with garishly coloured graphics, beautiful for sure, but v. distracting. Thank you for listening! And thank you for all you do! 😍🤩
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Please see this as feedback rather than criticism: I'm sure we all have the same main objective in mind, i.e making sure everyone in the audience can enjoy & understand the content. Watching the live acts was a real struggle for me this year bc of all the visual distractions.
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Not to sound ungrateful but as a designer I have to point out it's not great for accessibility & not in aide of cognition, learning & neurodivergence. Please re-consider for the future. I work hard on making my content as accessible as poss; this makes efforts a bit pointless
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We are doing outreach to women attending #WCUS and noticed that women are outnumbered by men 2:1 at WCUS. Only 31.5% of attendees are women. 🧵
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