Gartner Research

Transforming Into a Digital Utility Primer for 2018

Utilities of all types in all regions continue to address the challenges and opportunities presented by digitalization.

Experts: Keith Harrison, Zarko Sumic

CIOs engaged in the transformation to a digital utility will improve the organization’s ability to respond to ongoing political, regulatory and market volatility. New technology use cases to extend the life and effectiveness of utility assets continue to emerge, as do solutions associated with a growing number of distributed energy resources.

As the digital journey for utilities continues, the CIO role should expand beyond the manager of enterprise IT assets. Use this research and embrace new opportunities and solutions.

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