Accessing and Downloading Your Facebook Information

Facebook provides you with ways to access, download and transfer your information to another service.
Access Your Information
You can access your Facebook information, including photos, posts, reactions and comments, using the Access Your Information tool.
Download Your Information
You can also download a copy of your Facebook information using the Download Your Information tool. You can choose to receive your information in an HTML format that's easy to view, or a JSON format, which will allow you to transfer your information to another service.
From the Download Your Information tool:
  1. Go to the New File tab.
  2. Select date range
  3. Select file format and quality preference
  4. Select the types of information you want to be included in your file.
  5. Click Create File
Downloading your information is a password-protected process that only you will have access to. Once you've created a file, it will be available for download for a few days.
Our Data Policy has more information about how we collect and use your information, how it's shared and how long we retain it.
If you don't have a Facebook account, please select “This doesn't answer my question.”
To reactivate your account, log into Facebook with your email and password. If you're having trouble reactivating your account, visit the Help Center.
Once you've logged into your account, you can use our self-service tools to access and download your information.
Please provide us with the following information and we'll follow up. Alternatively, you can email datarequests@support.facebook.com
Note: You won't find information or content that you've deleted from your account.
If you think your account was hacked, you can secure it by going to the Help Center.
If you think your account was disabled by mistake, please submit an appeal.
If you need help logging into your account, please visit the Help Center.
For more information on how we collect, share and use information, please review our Data Policy.
You can also contact us.
To learn more about deactivating your account, visit the Help Center.
To learn more about deleting your account, visit the Help Center.
To learn more about what happens when you delete content from Facebook, please visit the Help Center.
**Please note that all fields are required in order for us to process your request. We reserve the right to request further information where a request is incomplete or inaccurate.