4 stellar ways to deliver customer support in shared channels
How Iress, Zendesk, Fastly and Hugo use Slack shared channels to offer exceptional customer service
How Iress, Zendesk, Fastly and Hugo use Slack shared channels to offer exceptional customer service
Download form responses, schedule messages, and trigger workflows from external tools
The Slack events team shares their blueprint for simplifying planning, cross-team collaboration and the big day itself
Pulling together data-informed presentations was costing our sales team time. Enter the Midas Touch app, which delivers them in Slack in minutes
How to create a better relationship between your people and your tech
How digital solutions are redefining customer experience in financial services
Four takeaways from the best-selling author on what being indistractable means, and how to foster a culture that promotes it
A new survey of 17,000 knowledge workers worldwide finds email lacking when it comes to effective workplace communication
Author James Clear breaks down why reminders and rewards are key to accomplishing your goals
Apps from Donut, Drift, Halp, Simple Poll and Zapier have seen home run upgrades, courtesy of their new home tab in Slack
Here’s how we build a platform to handle real engagement — to the tune of 5+ billion actions by our customers every week in Slack
Slack offers a layer of technology that connects tools and teams