Skype Help

         All products

    Getting started

    Install, Upgrade, Sign in, Find and add contacts  

    Calling

    Audio and Video calls, Group calls, Skype to Skype, Skype to Phone, Skype Number

    Messaging

    SMS, Mojis, Emoticons, Group messaging, Skype Bots, Sharing content, Translation

    Share and interact

    Capture, Reactions

    Account and profile

    Password, Account settings, Online status, Profile, Notifications

    Purchases and payments

    Subscriptions, Refunds, Skype Credit, Skype Money

    Privacy and security

    Privacy settings, Report abuse or spam

    Troubleshooting

    Help topics for common issues

    Everything else

    Accessibility, Skype Interviews, Skype Manager, Skype for HoloLens

    Welcome to Skype 8

    Getting to know Skype 8 How do I send an instant message? How do I make a call in Skype? How do I find new contacts in Skype? What features are exclusive to Skype 8?
    Having issues? Let us know what you think.

    Welcome to Skype 8

    Getting to know Skype 8 How do I send an instant message? How do I make a call in Skype? How do I find new contacts in Skype? What features are exclusive to Skype 8?
    Having issues? Let us know what you think.

    Frequently asked questions

    Quick links

    Reset password My Account Buy Skype Credit Download Skype

    Additional Resources

    Ask the Community

    Join the conversation with other customers.
    Try our virtual agent

    In training to help with Skype.
    Help improve Skype Support

    Share your ideas with a quick survey.
    Skype Status

    Check if there are any issues currently affecting Skype.

    No emergency calls with Skype
    Skype is not a replacement for your telephone and can't be used for emergency calling