Gartner Magic Quadrant & Critical Capabilities

Gartner Magic Quadrant research methodology provides a graphical competitive positioning of four types of technology providers in fast-growing markets: Leaders, Visionaries, Niche Players and Challengers. As companion research, Gartner Critical Capabilities notes provide deeper insight into the capability and suitability of providers’ IT products and services based on specific or customized use cases.

The following list of markets, dates and research documents is updated throughout the year with the latest Magic Quadrant and Critical Capabilities research notes. View upcoming research on the Publication Calendar.

 

A   B   C   D   E   F   G   H   I   J   K   L   M   N   O   P   Q   R   S   T   U   V   W   X   Y   Z

 

Market Last Updated Refresh Date

A

Access Management Worldwide 
Magic Quadrant
6/7/17 6/4/18
Application Performance Monitoring Suites 
Magic Quadrant
3/19/18 3/19/19
Application Performance Monitoring Suites 
Critical Capabilities
12/21/16 7/30/17
Application Release Automation 
Magic Quadrant
9/27/17 9/27/18
Application Release Automation 
Critical Capabilities
9/27/17 9/27/18
Application Security Testing 
Magic Quadrant
3/19/18 2/28/19
Application Security Testing 
Critical Capabilities
3/19/18 3/19/19
Application Testing Services Worldwide 
Magic Quadrant
11/28/16 11/28/17
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B

Business Analytics Services Worldwide 
Magic Quadrant
2/14/17 2/14/18
Business Analytics Services Worldwide 
Critical Capabilities
3/28/18 3/28/19
Business Continuity Management Planning 
Critical Capabilities
New this year 8/30/19
Business Continuity Management Planning Solutions Worldwide 
Magic Quadrant
7/12/17 Retired
Business Intelligence and Analytics Platforms 
Critical Capabilities
5/7/18 4/30/19
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C

Cloud Access Security Brokers 
Magic Quadrant
11/30/17 10/31/18
Cloud Access Security Brokers 
Critical Capabilities
Upcoming 10/31/18
Cloud Core Financial Management Suites for Midsize Large and Global Enterprises 
Magic Quadrant
6/19/17 6/19/18
Cloud ERP for Product-Centric Midsize Enterprises 
Magic Quadrant
10/31/18 11/22/19
Cloud ERP for Product-Centric Midsize Enterprises 
Critical Capabilities
1/7/19 1/7/20
Cloud Financial Close Solutions 
Magic Quadrant
7/26/18 8/30/19
Cloud Financial Close Solutions 
Critical Capabilities
8/8/18 9/24/19
Cloud Financial Planning and Analysis Solutions 
Magic Quadrant
7/24/18 8/30/19
Cloud Financial Planning and Analysis Solutions 
Critical Capabilities
8/7/18 9/24/19
Cloud HCM Suites for Midmarket and Large Enterprises 
Magic Quadrant
8/15/17 8/16/18
Cloud HCM Suites for Midmarket and Large Enterprises 
Critical Capabilities
8/22/17 2/22/18
Cloud Infrastructure as a Service Japan 
Magic Quadrant
3/1/17 3/1/18
Cloud Infrastructure as a Service Worldwide 
Magic Quadrant
5/15/18 5/01/19
Cloud Management Platforms 
Magic Quadrant
1/7/19 1/7/20
Cloud Management Platforms 
Critical Capabilities
1/7/19 1/7/20
Configure Price Quote Application Suites 
Magic Quadrant
N/A 1/1/18
Configure Price Quote Application Suites 
Critical Capabilities
  1/31/19
Contact Center as a Service Europe 
Magic Quadrant
10/18/17 10/18/18
Contact Center as a Service North America 
Magic Quadrant
10/18/17 10/18/18
Contact Center Infrastructure Worldwide 
Magic Quadrant
5/16/17 5/16/18
Contact Center Infrastructure Worldwide 
Critical Capabilities
5/22/17 5/17/18
Content Collaboration Platforms 
Critical Capabilities
7/9/18 11/29/19
Content Collaboration Platforms 
Magic Quadrant
7/9/18 11/29/19
Content Marketing Platforms 
Magic Quadrant
3/27/18 3/27/19
Content Marketing Platforms 
Critical Capabilities
4/23/18 4/23/19
Content Services Platforms 
Magic Quadrant
10/31/16 9/30/17
Content Services Platforms 
Critical Capabilities
11/29/16 10/31/17
Contract Life Cycle Management 
Magic Quadrant
  10/31/19
CRM and Customer Experience Implementation Service Providers 
Critical Capabilities
5/31/17 5/31/18
CRM and Customer Experience Implementation Services Worldwide 
Magic Quadrant
12/1/16 12/1/17
CRM Customer Engagement Center 
Magic Quadrant
5/8/17 5/8/18
CRM Customer Engagement Center 
Critical Capabilities
11/7/18 7/31/19
CRM Lead Management 
Magic Quadrant
8/22/17 8/22/18
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D

Data Center Backup and Recovery Solutions 
Magic Quadrant
7/31/17 1/01/19
Data Center Backup and Recovery Solutions 
Critical Capabilities
7/31/17 1/01/19
Data Center Networking 
Magic Quadrant
7/3/17 7/16/18
Data Center Outsourcing and Infrastructure Utility Services Asia/Pacific 
Magic Quadrant
7/24/17 8/31/18
Data Center Outsourcing and Infrastructure Utility Services Europe 
Magic Quadrant
6/6/17 6/6/18
Data Center Outsourcing and Infrastructure Utility Services North America 
Magic Quadrant
6/22/17 6/22/18
Data Integration Tools 
Magic Quadrant
7/19/18 8/30/19
Data Integration Tools 
Critical Capabilities
10/30/18 11/29/19
Data Management Solutions for Analytics 
Magic Quadrant
1/21/19 1/21/20
Data Management Solutions for Analytics 
Critical Capabilities
3/16/18 3/16/19
Data Quality Tools 
Magic Quadrant
10/24/17 11/30/18
Data Quality Tools 
Critical Capabilities
12/4/17 12/8/18
Data Science & Machine Learning Platforms 
Magic Quadrant
1/28/19 1/28/20
Data Science & Machine Learning Platforms 
Critical Capabilities
4/4/18 4/15/19
Digital Banking Platforms 
Magic Quadrant
Upcoming 10/27/17
Digital Commerce 
Magic Quadrant
4/24/17 4/24/18
Digital Commerce 
Critical Capabilities
6/6/18 7/31/19
Digital Experience Platforms 
Magic Quadrant
1/17/18 1/17/19
Digital Experience Platforms 
Critical Capabilities
4/16/18 4/16/19
Digital Marketing Agencies, Worldwide 
Magic Quadrant
3/21/18 3/21/19
Digital Marketing Hubs 
Magic Quadrant
2/14/17 Retired
Distributed File Systems and Object Storage 
Magic Quadrant
10/17/17 10/31/18
Disaster Recovery as a Service 
Magic Quadrant
7/9/18 6/10/19
Disaster Recovery as a Service 
Critical Capabilities
7/9/18 6/10/19
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E

Endpoint Protection Platforms 
Magic Quadrant
1/24/18 1/24/19
Endpoint Protection Platforms 
Critical Capabilities
4/30/18 4/30/19
Enterprise Agile Planning Tools 
Magic Quadrant
4/23/18 4/23/19
Enterprise Architecture Tools 
Critical Capabilities
1/9/17 7/7/18
Enterprise Architecture Tools 
Magic Quadrant
10/22/18 11/22/19
Enterprise Asset Management Software 
Magic Quadrant
New this year 10/19/17
Enterprise High-Productivity Application Platform as a Service, Worldwide 
Magic Quadrant
4/26/18 4/26/19
Enterprise Industrial IoT Platforms 
Magic Quadrant
  2/28/18
Enterprise Information Archiving 
Magic Quadrant
  12/3/19
Enterprise Information Archiving 
Critical Capabilities
12/5/18 12/5/19
Enterprise Integration Platform as a Service, Worldwide 
Magic Quadrant
4/18/18 4/18/19
Enterprise Network Firewalls 
Magic Quadrant
10/4/18 9/1/19
Enterprise Network Firewalls 
Critical Capabilities
  9/29/19
Enterprise Video Content Management 
Magic Quadrant
11/22/16 8/31/18
Enterprise Video Content Management 
Critical Capabilities
11/29/16 8/13/18
European Life Insurance Policy Administration Systems 
Critical Capabilities
10/25/18 10/25/18
European Life Insurance Policy Administration Systems 
Magic Quadrant
10/5/17 10/5/18
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F

Field Service Management 
Magic Quadrant
9/27/17 2/28/19
Field Service Management 
Critical Capabilities
3/27/18 2/14/19
Full Life Cycle API Management 
Magic Quadrant
4/30/18 4/30/19
Full Life Cycle API Management 
Critical Capabilities
Upcoming 3/30/18
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G

General-Purpose Disk Arrays 
Magic Quadrant
10/31/17 10/31/18
General-Purpose High-End Storage Arrays 
Critical Capabilities
10/31/17 10/31/18
General-Purpose Midrange Storage Arrays 
Critical Capabilities
10/31/17 10/31/18
Global Retail Core Banking 
Critical Capabilities
8/8/18 3/22/19
Global Retail Core Banking 
Magic Quadrant
7/10/17 7/30/18
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H

Hyperconverged Infrastructure 
Magic Quadrant
10/10/16 Retired
Hyperconverged Infrastructure 
Critical Capabilities
11/2/16 Retired
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I

Identity Governance and Administration 
Magic Quadrant
2/22/17 2/28/18
Identity Governance and Administration 
Critical Capabilities
5/1/17 5/31/18
Indoor Location Services 
Magic Quadrant
1/28/19 1/28/20
Insight Engines 
Magic Quadrant
7/11/18 6/27/19
Integrated IT Portfolio Analysis Applications 
Magic Quadrant
11/22/16 11/22/17
Integrated Revenue and Customer Management for CSPs 
Magic Quadrant
10/23/17 10/23/18
Integrated Revenue and Customer Management for CSPs 
Critical Capabilities
New this year 4/30/19
Integrated Risk Management Solutions 
Magic Quadrant
12/13/16 5/31/18
Integrated Risk Management Solutions 
Critical Capabilities
12/13/16 5/31/18
Intelligent Business Process Management Suites 
Magic Quadrant
1/30/19 1/30/20
Intelligent Business Process Management Suites 
Critical Capabilities
8/22/16 11/30/17
Intrusion Detection and Prevention Systems 
Magic Quadrant
1/16/17 1/16/18
IT Risk Management Solutions 
Magic Quadrant
6/29/17 Retired
IT Risk Management Solutions 
Critical Capabilities
6/30/19 6/30/19
IT Service Management Tools 
Critical Capabilities
8/10/17 8/10/18
IT Service Management Tools 
Magic Quadrant
8/10/17 8/10/18
IT Services for Communications Service Providers Worldwide 
Magic Quadrant
7/19/17 7/14/18
IT Vendor Risk Management 
Critical Capabilities
New this year 5/31/18
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L

Life Insurance Policy Administration Systems North America 
Critical Capabilities
9/13/16 7/31/17
Life Insurance Policy Administration Systems North America 
Magic Quadrant
6/27/17 6/27/18
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M

Managed Hybrid Cloud Hosting, Asia/Pac 
Magic Quadrant
10/31/17  
Managed Machine-to-Machine Services, Global 
Magic Quadrant
12/3/18 12/3/19
Managed Machine-to-Machine Services, Global 
Critical Capabilities
12/11/18 12/11/19
Managed Mobility Services Worldwide 
Magic Quadrant
3/14/18 3/14/19
Managed Mobility Services Global 
Critical Capabilities
3/29/18 3/29/19
Managed Security Services Worldwide 
Magic Quadrant
1/26/17 1/26/18
Managed Workplace Services, Asia/Pacific 
Magic Quadrant
1/14/19 1/14/20
Managed Workplace Services, Europe 
Critical Capabilities
4/4/17 1/31/18
Managed Workplace Services, Europe 
Magic Quadrant
1/14/19 1/14/20
Managed Workplace Services, North America 
Magic Quadrant
1/14/19 1/14/20
Managed Workplace Services North America 
Critical Capabilities
3/28/17 1/31/18
Manufacturing Execution Systems 
Magic Quadrant
Upcoming 11/30/17
Master Data Management Solutions 
Magic Quadrant
12/12/18 12/12/19
Master Data Management Solutions 
Critical Capabilities
12/19/17 11/30/18
Meeting Solutions 
Magic Quadrant
9/18/17 9/18/18
Meeting Solutions 
Critical Capabilities
10/12/17 10/12/18
Metadata Management Solutions 
Magic Quadrant
12/28/17 12/28/18
Metadata Management Solutions 
Critical Capabilities
Upcoming 9/28/18
Meter Data Management Products 
Magic Quadrant
12/17/18 12/17/19
Mobile App Development Platforms 
Magic Quadrant
6/12/17 6/25/18
Mobile App Development Platforms 
Critical Capabilities
7/17/17 7/31/18
Mobile Marketing Platforms 
Magic Quadrant
New this year 8/31/18
Multichannel Campaign Management 
Magic Quadrant
4/11/17 4/11/18
Multichannel Campaign Management 
Critical Capabilities
7/27/17 7/31/18
Multienterprise Supply Chain Business Networks 
Magic Quadrant
11/15/18 2/27/20
Multienterprise Supply Chain Business Networks 
Critical Capabilities
Upcoming 10/31/18
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N

Network Performance Monitoring and Diagnostics 
Critical Capabilities
2/21/17 2/21/18
Network Performance Monitoring and Diagnostics 
Magic Quadrant
2/21/17 2/21/18
Network Services Asia/Pacific 
Critical Capabilities
3/14/18 3/14/19
Network Services Global 
Magic Quadrant
2/13/17 2/13/18
Network Services Pan-European 
Critical Capabilities
3/9/18 3/9/19
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O

Object Storage 
Critical Capabilities
1/30/19 1/30/20
Operational Database Management Systems 
Magic Quadrant
10/5/16 10/5/17
Operational Database Management Systems 
Critical Capabilities
10/6/16 10/5/17
Operations Support Systems 
Magic Quadrant
1/17/19 1/17/20
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P

P&C Core Platforms North America 
Magic Quadrant
9/28/17 9/28/18
P&C Core Platforms North America 
Critical Capabilities
10/30/17 10/30/18
Privileged Access Management 
Magic Quadrant
12/3/18 4/12/20
Procure-to-Pay Suites 
Magic Quadrant
5/29/18 7/15/19
Procure-to-Pay Suites 
Critical Capabilities
  8/15/19
Public Cloud Infrastructure as a Service Worldwide 
Critical Capabilities
5/24/18 5/31/19
Public Cloud Infrastructure Managed Service Providers Worldwide 
Magic Quadrant
3/29/18 3/29/19
Public Cloud Storage Services Worldwide 
Magic Quadrant
7/24/17 7/26/18
Public Cloud Storage Services Worldwide 
Critical Capabilities
8/29/17 8/29/18
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R

Robotic Process Automation (RPA) 
Critical Capabilities
  5/6/19
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S

S&OP System of Differentiation 
Magic Quadrant
5/1/17 3/31/19
Sales Force Automation 
Magic Quadrant
7/15/18 7/15/19
Sales Performance Management 
Magic Quadrant
1/14/19 1/14/20
Sales Performance Management 
Critical Capabilities
1/15/19 1/15/20
SAP Application Services, Worldwide 
Magic Quadrant
Retired 5/31/19
SAP Application Services, Worldwide 
Critical Capabilities
Retired 5/31/19
Secondary Site of Disaster Recovery, Japan 
Critical Capabilities
3/29/18 3/29/19
Secure Web Gateways 
Magic Quadrant
6/12/17 6/12/18
Secure Web Gateways 
Critical Capabilities
12/27/18 12/27/19
Security Awareness Computer-Based Training 
Magic Quadrant
10/26/17 10/26/18
Security Awareness Computer-Based Training 
Critical Capabilities
Upcoming 6/27/19
Security Information and Event Management 
Magic Quadrant
12/3/18 12/3/19
Security Information and Event Management 
Critical Capabilities
12/3/18 12/3/19
Small Cell Equipment 
Magic Quadrant
10/12/17 10/12/18
Software Asset Management Tools 
Magic Quadrant
  4/16/18
Software Test Automation 
Magic Quadrant
11/15/16 11/15/17
Software Test Automation 
Critical Capabilities
12/18/18 12/18/19
Software Test Automation 
Critical Capabilities
1/10/17 1/10/18
Solid-State Arrays 
Magic Quadrant
7/13/17 7/31/18
Solid-State Arrays 
Critical Capabilities
7/17/17 7/31/18
Strategic Sourcing Application Suites 
Magic Quadrant
2/8/17 2/8/18
Supply Chain Planning System of Record 
Magic Quadrant
1/19/16 1/31/18
Supply Chain Planning System of Record 
Critical Capabilities
  8/31/18
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T

Talent Management Suites 
Magic Quadrant
2/28/17 9/28/18
Talent Management Suites 
Critical Capabilities
6/6/17 9/28/18
Transportation Management Systems 
Magic Quadrant
3/9/18 3/31/19
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U

Unified Communications 
Magic Quadrant
7/13/16 8/31/17
Unified Communications 
Critical Capabilities
7/19/17 8/31/18
Unified Communications as a Service, North America
Magic Quadrant
  9/30/19
Unified Communications as a Service, North America 
Critical Capabilities
12/27/18 10/31/19
Unified Endpoint Management Tools 
Magic Quadrant
6/6/17 6/6/18
Unified Endpoint Management Tools 
Critical Capabilities
6/28/17 6/28/18
Unified Threat Management 
Magic Quadrant
6/20/17 6/20/18
Utilities Customer Information Systems 
Magic Quadrant
6/19/17 6/19/18
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W

Warehouse Management Systems 
Critical Capabilities
Upcoming 3/31/18
Warehouse Management Systems 
Critical Capabilities
8/23/18 8/30/19
Warehouse Management Systems 
Magic Quadrant
5/2/18 5/31/19
Web Application Firewalls 
Magic Quadrant
8/10/17 8/10/18
Web Application Firewalls 
Critical Capabilities
12/6/18 12/6/19
Web Content Management 
Magic Quadrant
7/26/17 7/26/18
Web Content Management 
Critical Capabilities
7/27/17 7/27/18
Wired and Wireless LAN Access Infrastructure 
Magic Quadrant
7/11/18 9/30/19
Wired and Wireless LAN Access Infrastructure 
Critical Capabilities
9/12/16 9/12/17
Wireline Telecom Services U.S. 
Critical Capabilities
3/19/18 3/19/19
Workforce Engagement Management 
Magic Quadrant
1/19/17 1/19/18
Workforce Engagement Management 
Critical Capabilities
3/7/18 3/7/19
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