Change Your Address and Other U.S. Post Office Services

Are you moving? Report your change of address to continue receiving mail and government benefits.

Change Your Address with the Postal Service

• Go to USPS.com/move to change your address online. This is the preferred method for speed and convenience, and you immediately get an e-mail confirmation of the change.
• Go to your local post office and request a Movers Guide.

You can also ask the USPS to temporarily change your address or hold your mail.

Change Your Address with Other Government Agencies

Other federal and state agencies to contact when changing your address include:

• Internal Revenue Service (IRS)  – Contact the IRS to change your address if you are expecting a tax refund or other mail. You can also change your address with the IRS by writing your new address in the appropriate boxes on your tax return when you file.
• Social Security Administration (SSA) – Change your address online using your my Social Security account if you receive Social Security retirement, survivors, or disability benefits or are enrolled in Medicare. If you don't receive Social Security benefits or Medicare, contact the SSA.
• Department of Veterans Affairs (VA) – Contact the VA if you are a veteran who receives benefit payments or you wish to update your records.
• U.S. Citizenship and Immigration Services (USCIS) – Contact USCIS if you are a non-U.S. citizen who is required to register your address.
• State Motor Vehicle Agencies – Contact your state to change your address on your driver's license or motor vehicle registration.
• State Election Offices – Contact your state election office to change your address on your voter registration record.

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If you have a complaint about the U.S. Postal Service (USPS), need more information, or have a suggestion or compliment, you can let them know in one of several ways:

• Use the USPS website's Email Us form. Select an inquiry type that most closely relates to the complaint or question that you have. On the website, you can also file a claim or request a refund for shipping. 
• Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339.
• Speak to the station manager (postmaster) at a local post office.
• Write to the U.S. Postal Service's Consumer Advocate office at:

         United States Postal Service
         Office of the Consumer Advocate
         475 L'Enfant Plaza SW
         Washington DC 20260-2200

Theft, Fraud, Waste, or Abuse Committed by the USPS or a USPS Employee

File a complaint with the USPS Office of the Inspector General (OIG) by:

• E-mail at hotline@uspsoig.gov
• Filing an online complaint
• Calling 1-888-USPS-OIG (1-888-877-7644)

Mail Fraud or Abuse Committed by a Person or Company

The U.S. Postal Inspection Service is the federal law enforcement agency that protects the mail system. Contact them to report: 

• Mail fraud - file an online mail fraud complaint. 
• Mail theft - use the e-mail form to explain the issue. Under Inquiry Type, select Problem. Under Customer Service, select Support, and Mail Theft. Under Additional Information, explain why your complaint is mail theft-related. 
• Identity theft - report U.S. Mail-related identity theft via the online identity theft complaint form.  

The USPS, its inspector general, and the U.S. Postal Inspection Service handle complaints about service-related issues. If you have a comment or complaint about a major policy change, such as postage rates or a proposed five day delivery schedule, contact the Postal Regulatory Commission (PRC) using their online contact form.

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You can find ZIP codes and post office locations with online tools from the U.S. Postal Service (USPS).

ZIP Code

Use the ZIP code lookup tool to search for a ZIP code by address, city, company name, or partial address. You can also search for all city/town names in a ZIP code.

Post Office

Use the Post Office Locator to search for post offices, approved postal providers, self service kiosks, collection boxes, and other services.

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