Lindbergh Automotive

12/29/2016 Updated review

• 2 check-ins

Consistent great service, awesome people, affordable and reasonable prices! Also really convenient and amazing hand car washing service next door!

10/23/2016

The guys working the desk were not very hospitable. The main guy was pretty rude to me. I know i am a girl in a auto store but is it going to kill you to be nice? And if you wait for your car, walk across the street to chilis or something. Good Luck

10/31/2016

I made an appointment for an oil change and a car wash and was charged $30 for the oil change ...even though the web site said $19.99... and was quoted $199 for a "desperately needed" transmission service.
Regarding THE PREVIOUSLY scheduled car wash for the SAME appointment, I was told "they didn't have time" to do it.
My dealership will do the exact same job (oil change, transmission service, & car wash) for $95.00.

STAY AWAY FROM THIS PLACE!

1/10/2017

I went into Lindbergh Automotive because of the yelp reviews. My check engine light was on and I needed to get it fixed for emissions testing. Lindbergh Automotive assured me that the check engine light code reading would cost $50 and it could be applied against any repairs - I thought great. Lindbergh Automotive came back and reported that my spark plugs needed to be replaced (note that I have a 2014 vehicle) and that a sensor was out and it would cost approximately $800. I called around for quotes and Anthem Automotive knew right off the top of their heads that Hyundai has a 60,000 mile or 5 year warranty on emissions repairs and said that my spark plugs could not need to be replaced on such a new vehicle. Anthem recommended that I go to the dealership and the representative at Anthem spent atleast 7 minutes (longer than Lindbergh) to look up my warranty for me knowing that I was going to go to the dealership and not to them for their business. Needless to say, the dealership did NOT find anything wrong with my spark plugs and my repairs are now costing me $0, since the sensor repair did fall under my warranty. In addition, when I went to drop off my vehicle at Lindbergh Automotive, the owner closed early and sped off in his sports vehicle (very unprofessional). As a young lady trying to get my car fixed at a fair price, I would stay away from this business. I think i should have had more knowlege about my warranty, however, there was no issue with my spark plugs and when I explained that the sensor repair would fall under warranty, the employee at Lindbergh Automotive tried to convince me it would not. I feel like I was taken advantage of here and felt very stressed when this company tried to pressure me into NOT going into the dealership. They even went so far as to say that my spark plugs created the sensor issue and good luck getting under warranty still. They will do anything to get into your pocket book.

9/21/2016

Quick, fast, and friendly. They have me a coupon for $15 off my synthetic oil change! Really impressed with the amount of time they take with their customers, explaining things, and educating.

5/26/2016

very friendly and fair priced services, its only my first time visit but i think i will stop by again in the future.
peter chen

3/3/2016

The guys at Lindbergh Automotive definitely get the gold seal of approval when it comes to customer service. I was instantly at ease upon speaking with Daniel in regards to my 2001 Honda Civic. It had over heated over a few days and the first shop I took it to did a diagnostic and found that I needed MANY expensive items repaired, some of which they no longer had the means to repair. (head gasket, radiator, water pump, thermostat, etc) So, using the print out from the initial auto shop, I listed my issues here on Yelp and sought out some estimates. I received several replies, including one from JR, the owner of Lindbergh Auto. Although they were not the 'lowest' out of all the estimates, I knew I'd made the right decision in taking my car to Lindbergh Automotive. It was a gut feeling!  When Daniel disagreed with the severity of damages on my car reported by the other auto shop, he earned my trust. Instead of taking advantage and doing unnecessary repairs, he communicated to me exactly what I needed done and the cost. Daniel continued to stay in contact with me through out this ordeal with any new situations that arose as he began working.
Even though we hit a small bump or two along the way and my car was 'in shop' for 5 days, in the end, a job quoted by the 'previous shop' to the tune of $1800.- $2100, quickly became basic cooling issues costing a little more than half that, AND they threw in a FREE hand car wash for my longer than expected wait!! The real bonus is this: I now have a shop to return to in case of other car troubles in the future. Peace of mind is PRICELESS! Many thanks to Daniel, Byron, JR and the entire staff at Lindbergh Auto. You guys ROCK!

10/31/2015

• 1 check-in

They were cool guys. Didn't try to sell me every service they offered.  I also saw them take care of an elderly woman the way I'd want my grandmother treated. I'm definitely a fan and customer for life.

5/29/2015

This place is awesome!! Quick and they're extremely honest. Also much cheaper than going to the dealership. Refreshments and tv while you wait or you can walk around the Lindbergh area. Will definitely be going here from now on.

3/8/2014

Popped in her for an emissions test on the day of my birthday... Mark and team were great!  I knew I was going to fail as my check engine light was on and when I had taken my car to Lexus dealership they had told me xyz that my engine mounts needed to be replaced for $2000.  I said okay.... be right back.

Mark did a diagnostic check on my car and concluded that only one mount needed to be replaced which they did for a nominal price compared to Lexus!!  Check engine light disappeared he told me to go drive the car for 20 miles and come back and VOLIA emission test passed!

6/10/2015

• 1 check-in

Third time is enough. Initially went here or emission testing. $25 no issues. As we were paying, we were told that they do oil changes and the price was very reasonable. Also told that we could just come in and get it done. So about 2 months later I did just that. Problem was that they were too busy to do the oil change. I waited another month or so, but this time called first to make sure. I was told to come right in, but when I got there, again I was told they were too busy. Today, I decided to try one last time. I called as soon as they opened, 8 am, and was told to come in at 11. Guess what, too busy. I tried my best to use a local business but just couldn't do it. Now sitting at jiffy lube and will be done in 10 minutes.

6/20/2014

• 2 check-ins

It's a gas station guys... seriously people just use this thing to complain sometimes. It's going to cost you an additional $6 for your air filter? That bothers you? Really? At least the place told you before they did it. I appreciate my local gas station for supplying me gas... Someone left a bad review because of day laborers... really? I just feel bad for the owners that are working hard and have these angry yelpers trash them. Luckily no body really uses yelp to find a gas station so no big deal!

12/23/2012

What a jackass!

I went for my car's emissions test and at check-out, apropos of nothing, got a lecture from owner/manager/dude-in-charge on the president's fake birth certificate. Huh? When the look on my face must have indicated I thought he was off his rocker, he shoved my receipt at me and turned back to the t.v. Nice.

3/22/2010 Updated review

• Listed in Mr. K's Neighborhood

My experience today was a little disappointing. I went to their website and downloaded a coupon for their $19.95 oil change. When I got there they told me it was going to cost an extra $6.00 because of the type of oil filter I need. Funny how the last time I brought my car here for the same oil change there wasn't an extra charge for the filter.

Maybe this place isn't as honest as I thought... Hmm...

2/5/2013

I do not recommend this place.

*NOTE: 2 5 star reviews from first time yelp users were posted the same afternoon that the manager read my review and emailed me....

I took my car in for an emissions test and oil change. While checking out, I had a conversation with the mechanic who happened to have the same type of car and he said it looked great and I'm lucky to not have any oil leaks for the cars age.

I work from home and don't drive often so after a week, I happened to notice a puddle of oil on my driveway under the car. I popped the hood and saw that the oil cap had not been put on after the oil change and there was now oil all over the engine and a burn hole in the insulation on the underside of the hood where the cap should have been. I called right away to complain and they sent a tow truck.

They called me back saying the engine had the proper amount of oil in it and there was no oil on the engine. I went up there to get the car and showed them a photo of the puddle and they called me a lier saying there was no way it came from my car. They had my car on the lift and showed me where they said it had natural leaks (but the previous week the mechanic said there were none!). When asked, he forgot he ever said anything.

They lowered the car and showed me that there was not any oil on the engine which they obviously cleaned off. They also showed me the dip stick saying it was full (which they obviously filled) and told me I wasted their time and money having my car towed to them.

I kept a piece of cardboard under the car for a week to make sure, and it continued to collect dripping oil. I've never had a problem with this car before I took it to them.

5/28/2015

I love this place. I have only been here for emissions tests (three years in a row so far) so I can't comment on their other work, but they are extremely fast and friendly. The waiting room is very clean and comfortable, with a TV and fridge with free sodas. I plan on continuing to give this place my business as long as I live in the area, and will go to them the next time I have a repair need.

6/27/2012

• 1 check-in

Today was my 2nd visit in 2 years for the emission test.  Both times, in and out in 15 minutes.  Cost is $25.  Nice waiting room.

4/12/2010

• 1 check-in

Stan is a super honest guy that runs this shops. It seems like a lot of the people that come here come for his service. He knew everyone's name and talked like they were friends.

They may be working out of a gas station, but don't let that fool you. They are honest people. They're not the cheapest service all the time, but they will tell you what's wrong with your car and give you their honest opinion about it. I came in for an oil change a few months ago right before a road trip, and they noticed that one of my tires was completely worn down, all the way to the wire mesh!

They are very thorough. They check to make sure if anything special needs to be done for your make/model of your car before they start, and give extra care and attention to each vehicle that rolls through. I was outta there in 45 minutes, and they apologized for the wait.  

It is right across the street from MARTA, so if you want to drop it off in the morning you can take the train to work. Or, you can check out any of the nearby restaurants while waiting for your car...even have a beer at Taco Mac across the street, or some chilly treats at Zesto.

Their normal oil change is $29.95, but there's an online coupon you can print to get it for $19.95. Also, they don't take appointments; it's all walk-in only.

7/31/2013

Not highly recommended. The prices were pretty high, and the communication from the front was terrible. They had my car for over 3 days, and never once called me to tell me when I could pick it up. I had to call every day to check in. Not impressed at all and won't be going back here.

9/7/2010

• 2 check-ins

The nice clean / new interior is a major plus.  The gas prices also tend to be some of the lowest in the area.  However, do beware of the dozens of loitering people.  

Personally, I have nothing against day laborers, but I do like to avoid areas with major loitering issues.  Try pumping your gas here without feeling like the only show on TV at 3am.