Help Center

Reporting impersonation accounts

Impersonation is a violation of the Twitter Rules. Twitter accounts portraying another person in a confusing or deceptive manner may be permanently suspended under the Twitter Impersonation Policy.

How do I report an impersonation violation?

You can report an account for impersonation directly from that account’s profile. For instructions on how to report directly from a profile, see this article.

You can also file a report by going to this page.

You do not need a Twitter account to make a report of impersonation on Twitter.

What happens when Twitter receives a valid report?

Upon receipt of an impersonation report, we will investigate the reported accounts to determine if the accounts are in violation of the Twitter Rules. Accounts determined to be in violation of our impersonation policy, or those not in compliance with our parody, commentary, and fan account policy, will either be suspended or asked to update the account(s) so they no longer violate our policies.

Reporting an impersonation account is separate from account verification. This support article provides more information on verified accounts.

Can I request a specific username?

We generally do not accept individual requests for inactive or suspended usernames. 

Someone is using my email address, what can I do?

Are you trying to create a new account, but you're told your email address or phone number is already in use? This support article outlines reasons why this may happen and how to resolve the issue.

What if my company is being impersonated or my trademarked brand is being misused?

Companies and businesses should report accounts misusing their trademarks or brand by filing a complaint under our Trademark Policy. Please review the Trademark Policy page, as there is specific information we will need to process your claim.