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Whether you’re looking for self-help resources, strategies to optimize your systems, or expert assistance, we’re here for you every step of the way.
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*Login required: If you don’t have Knowledge Center or My Support access, please register for OpenText Connect. Select “Customer Support Access” in the registration form. You will receive an email confirming your registration.
What's inside Opentext Customer Support?
OpenText Customer Service provides a wide range of support and services options to assist your Service Management teams in proactively managing OpenText solutions. Among other things, our services help you achieve peak system performance and reliability, process effectiveness, and operational efficiency. Flip through our ebook to learn more about what Customer Support can do for you.
Helping You Succeed
OpenText Customer Experience
OpenText is committed to our Voice of the Customer program, which collects customer insights and incorporates them into our everyday business decisions.
Customer Support Stories
20 million seats across 13,000 corporate deployments in 114 countries and 12 languages use OpenText solutions to bring people together, share knowledge and achieve excellence.
Hatch
Customer StoryOpenText Support contributes to successful ECM deployment for Hatch
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Fasken Martineau
Customer StoryOpenText Premier Support accelerates issue resolution and optimizes product deployment
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Los Angeles Air Force Base
Customer StoryOpenText Premier Support provides multiple benefits for Los Angeles Air Force Base
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PNM Resources
Customer StoryOpenText Premier Support provides invaluable ongoing service to PNM Resources
OpenText Customer Alerts
Alerts are available to customers with current support contracts. Sign In to view alerts.