William Hunter

Duties included teaching basic skills in Customer Service to Community Development Institute (CDI) students. Students were introduced to the fundamentals of Customer Service, including familiarizing them with basic principles in customer service, listening skills, handling irate customers and telephone etiquette. Additional duties included fulfilling institutional requirements through planning, managing and reporting of all course related material to CDI Staff. (131 Contact Hours)

Duties include managing the day-to-day operations of the hotel, handling requests and concerns from guests, planning, organizing, staffing, directing, controlling, and evaluating all
functional areas of the hotel. In addition, duties also entail managing and reporting all financial activities to Corporate Headquarters and regularly reporting to Owners and Corporate Headquarters. Additional duties include annual budget/forecast preparation, promoting and marketing at the property level, motivating employees and keeping employees content, and managing the hotel front-office computer system/software.

Duties include assisting the General Manager in the day-to-day operation of the
hotel. This includes assisting in the planning, organizing, staffing, directing, controlling, and evaluating all functional areas of the hotel. In addition, duties also include motivating employees and keeping employees content, managing the hotel front-office computer system/software, assisting with the financial management of the hotel and managing operations in the absence of the General Manager.

Duties included teaching the fundamentals of food and beverage management at the college-level by introducing the students to the Food Service Industry and familiarizing them with basic principles in managing such operations. Additional duties included fulfilling institutional requirements through planning, managing and reporting of all course related material. (45 Contact Hours)

Duties included faxing, filing, mail merging, assisting in newsletter preparation, client evaluations, research for clientele, and other various office tasks.

Duties included faxing, filing, mail merging, assisting in newsletter preparation, client evaluations, research for clientele, and other various office tasks.

Worked with the Department of Lands and Natural Resources (CNMI) and Hyatt Regency Hotel - Saipan. Duties included producing a brochure on mooring buoys for the Department of Land & Natural Resources. In addition, Spent one month with Hyatt’s engineering & landscaping department learning about each department and how they operate.

Duties included collecting and compiling data for the 1992 Economic census.

Duties included receiving off-island goods, taking inventory, deliveries,
clearing cargo, and other tasks in wholesale operations.

Duties included receiving all goods and products used in food service operations, taking inventory, storing goods, and other various tasks in food production.

Duties included basic skills in front desk operations such as checking-in guests, checking-out guests, doing sales report, operating the phone system, and seeing to it that guests' needs were met.

Duties included working with students involved in the English as a Second Language Program, correcting assignments, and providing assistance to students.