- What are the stages of the Ticket Programme?
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The Rio 2016 Ticket Programme has four stages. The first is registration, in which the spectator fills out some basic information and chooses the sports of preference. In March 2015 the second stage begins and is vitally important if you wish to participate in the random draws (1 and 2) for tickets for the Olympic Games. If you do not take part in the first draw in March 2015, the spectator will only have access to the ticket sales system in October 2015, when the online first come, first serve sales with no random draw stages begins. The sales at the ticket offices is the last stage.
- Registration is followed by the random draws. Why is this necessary and how are the draws carried out?
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The draws are conducted to ensure that the process is fair, transparent and reliable, and that all those registered have an equal chance of obtaining tickets.
All fans who wish to buy a ticket for the Rio 2016 Games should register for the random ticket draws, which will be held in two stages, beginning in March 2015. In the first stage, fans registered and who have ordered Rio 2016 tickets will compete in the draw on equal terms. In the second stage, only those fans who participated in stage one will be eligible to order tickets and those who have not been awarded any tickets so far will take priority in the random draw.
The random draw will be carried out using a digital tool developed by CTS Eventim which has already been used for other major events. The process will be audited by an independent company in compliance with our commitment to a fair, transparent and reliable sales policy.
- How will the first random draw work?
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Registrations for the first ticket draw will be open on March 2015. At this time, fans should return to the Ticket Portal to choose the day and session of the competitions for which they wish to buy tickets.
There are over 700 ticket options, including qualifiers and finals for the 42 Olympic events. On registering, you will need to enter other data as well as indicating payment and delivery details before submitting the order via the Portal.
Once registrations have closed, the ticket draw will be conducted based on the following rules:
• The first draw stage will take place in May 2015 for each sports session and following a sequence yet to be defined. For instance, all those who have registered to buy a ticket for the heats on the first day of the swimming competition will have an equal chance of obtaining tickets for this session. Similarly, those who have applied for tickets to watch the women’s volleyball semi-finals will also have the same chance of obtaining tickets, and so on.
• A draw will be made for each sports session and not for each account registered.
• When being awarded a given session, the fan will be buying as many tickets as requested when the order was placed. For example, those ordering four tickets for a session will not be able to change this to one, two or three tickets at the time of the draw.
When the first draw stage ends, fans will be notified by email to their registered email address of the amount to be debited to their credit cards, depending on what tickets they have been awarded during the draw.
- How will the second random draw stage be conducted?
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Only those fans who submitted a ticket order during the first stage will be eligible for the second draw, whether they have been awarded the tickets ordered or not. To participate in the second draw, you will need to return to the Ticket Portal and submit a new order specifying the sessions and tickets for which you wish to compete.
You will be able to register for the second draw on July 2015.
The second draw stage will be based on the same rules as the first and will also be audited. Priority will be given to fans who were not awarded any tickets in the first draw.
Once the draws have been made, fans will be notified at their registered email address of the amount to be debited to their cards, according to the number of tickets they have been awarded.
- How many tickets will be up for sale? How many tickets will be on public sale during the draw stages?
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Around 7.5 million tickets for more than 700 sports sessions, and the opening and closing ceremonies, will be sold for the Rio 2016 Games.
Around 60% of tickets will be sold during the first and second draw stages. The remaining tickets, together with any tickets that have not been sold during this period, will be put up for sale from October 2015.
- Will there be a non-draw ticket sales stage? When will tickets go on sale at ticket offices?
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In October 2015, online first come, first serve ticket sales will commence. During this stage, fans will visit the Ticket Portal, choose the sessions they wish to attend and, if tickets are available, they can be purchased immediately. Tickets can be purchased online right up to the beginning of the Games, subject to availability.
About two months before the Games, in June 2016, Rio 2016 Games ticket offices will open and fans can visit any office in person to buy the tickets they want, subject to availability. The locations, official opening dates and number of ticket offices will be publicised at a later date.
- Who can buy tickets to the Rio 2016 Games? How many?
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Anyone over 18 years old resident in Brazil, holder of a Visa card issued in Brazil and with an individual taxpayer number (CPF) can register at the Ticket Portal. If you are under 18 years old, you can ask an older person to buy the ticket for you.
Depending on the number of tickets available, each registered fan will be able to buy up to four or six tickets per sports session or ceremony, and each account holder will be limited to 20 sessions.
- How can people not resident in Brazil buy tickets?
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Tickets for the Rio 2016 Olympic and Paralympic Games will be sold by Authorised Ticket Resellers (ATR). A full list of ATRs will be available on this webpage from 31 March 2015.
- How much will tickets cost? Are there going to be any kind of discount?
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Ticket prices for sports sessions range from R$ 40 (for instance, football or rowing qualifiers) to R$ 1,200 (Basketball or 100m finals). The tickets to the ceremonies will range from R$ 200 to R$ 4,600.
Ticket prices vary according to the phase of competition (qualifiers or finals) and the available inventory in the venue. Most sessions have either one or two different price categories, but some have up to five.
Brazilians over 60 years old will be able to buy tickets in any price category for the Olympic Games at half-price. This discount is valid for seniors aged 60+ who are residents of Brazil in possession of appropriate documentation.
For all sports sessions, tickets in the lowest price category will be sold at half-price to students and people with accessibility needs, in line with our commitment to promote inclusion at the Games.
Children under the age of two will be admitted without a ticket, provided that they remain in the arms of their parents or guardians and do not occupy a separate seat or space.
View the full price list here.
- What forms of payments are accepted for tickets for the Olympic Games?
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In recognition of the long-lasting partnership between Visa and the Olympic Games, only Visa cards will be accepted in payment for tickets. For any purchase online via our Ticket Portal, only Visa cards will be accepted (Credit, debit and prepaid virtual cards). You can pay in up to three instalments on any Visa credit card and up to five instalments using a Bradesco Visa credit card.
Payments in cash will only be accepted at any of our ticket offices, open from June 2016. Payments with pro forma invoice won’t be accepted.
- I do not have a Visa card. What should I do?
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Without a Visa card, you will not be able to participate in any of the online ticket sales stages and can only buy tickets by paying cash at any of our ticket offices, open from June 2016. Paying with Visa is more convenient and you will be offered the option of paying in instalments. Plan ahead and obtain your Visa card or by visiting www.visa.com.br/contatos.
- How will tickets be delivered? Can I collect my tickets at the ticket office?
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For greater convenience, when you buy tickets via our Portal, you will have the option of receiving your tickets at your home address, delivered by express mail (Sedex). In addition to avoiding queues, this is a safe and convenient way of receiving your tickets, and the only way of receiving Rio 2016 Games commemorative tickets, with a special design for each event, as well as the opening and closing ceremonies. There is no doubt that this is the best souvenir for those who wish to participate and get a ringside seat at the Rio 2016 Games.
When you buy your tickets at the Portal, you can choose to collect them from one of our ticket offices, but only from June 2016. However, we do not recommend this.
