Zone1 Ecommerce

Frontend selling

We create a superb ecommerce front end user experience – which professionally presents your brand and products to help drive conversions.

• Bespoke professional design and user friendly page layouts and navigation options
• Effective category, sub-category and product level page structure
• Image zoom, video, customised description
• Associated/related products and alternative products on product level pages
• Intelligent product filtering by price or attributes
• Switchable grid/list product view feature and breadcrumb trail
• Powerful visual product searching People who bought x also bought y and best seller lists generated by the system
• Ability to feature and promote products throughout the site structure
• Recently viewed products list – created during the user session
• Shop by brand
• Shop by collection/range
• Gift vouchers, wrapping and personalisation
• Mailing list sign up
• Banner graphics

Advanced

• Mobile ecommerce
• Quick order via catalogue codes
• Compare products
• Quick buy from search results

Product page

• Overlay graphics
• Multiple product images
• Image zoom
• Stock availability
• Product reviews
• Send to a friend
• Add to wish list
• Associated products and alternatives

Advanced

• Swatches

Checkout and payment

Simple, secure, clear and easy to use to keep the customer focused, engaged and confident about the buying process.

• Easy to use shopping basket with ‘continue shopping’ and ‘order amend’ features
• Customers can checkout as a guest or create an account
• Secure online ordering via leading Payment Service Providers
• PCI compliant 3D secure/payer authentication
• Multiple payment methods for customers
• Mini-basket displayed at all times
• Product images on basket pages
• Delivery options managed via the system
• Postage calculation by order total, weight or per item

Advanced

• Collect in-store (single store)
• Telephone order creation
• Multiple currencies
• PayPal Mobile Express Checkout
• Multiple pricelists
• Trade accounts
• Tokenised system

Looking after customers

We want the website to work hard at creating customer loyalty and preference for your business.

• Account creation enables a customer to view purchase history, create wish lists, manage newsletter subscriptions and place repeat orders
• Customer can receive incentives and promotions in accordance with the marketing and CRM strategy
• Order tracking by item
• Abandoned basket email chaser
• Email alerts when items back in stock
• Personalised product recommendations based on order history
• Customer service features enable quick answers to common customer queries (despatch dates, order status, delivery dates, etc)
• Amend order details, you can edit customer billing and delivery addresses and also edit the contents of the order. 
• Enables you to efficiently administer cancelled lines, returns and exchanges, any differences in order value would need to be processed manually through PSP/Sage Pay 

Advanced

• Address management using Postcode Anywhere
• Re-order via customer account screen
• Loyalty programmes with online redemption
• Live chat using service such as Zopim

Managing your business

We have developed the tools and reporting to enable you to effectively run every aspect of your ecommerce business.

• Unlimited product categories and subcategories
• Add a product once and assign it to all relevant categories
• Ability to re-order categories via a drag and drop
• Feature products on home or category level home pages
• Assign related products manually or allow the system to make suggestions based on the buying habits of users
• Superb order management and processing
• Full and partial despatch options
• Auto generated PDF delivery notes
• Print multiple delivery notes via batch process
• Customer finder for order checking and customer service queries
• Ability to produce detailed sales and customer reports by date ranges and export data as a CSV
• Dashboard can include an interactive graph showing the last 30 days sales against the previous year
• Website search feature reports to see what people are looking for on the site
• Manage postage options and pricing for national and international deliveries
• Manage stock and back orders
• Google Analytics

Advanced

• Supplier management / purchase orders / drop shipping
• Amazon and eBay integration
• Metapack integration for real time shipping rates
• EPOS integration
• Competitions and surveys
• Multiple frontend website control from one Zone 1 platform

Promotions and Marketing

Zone 1 comes with a fantastic suite of promotions, offers and marketing tools.

• Was/Now pricing
• % off selected products
• Spend more than £X get discount  £Y
• Spend more than £X get a free item
• Buy product X and get one free
• Buy product X get product Y at a discount
• % discount on total order
• Offer code creation
• Buy X products and get lowest priced item free
• Cross-sells automatically generated with manual override
• Free shipping
• Ability to associate customers from sales reports with specific mail groups related to their product and brand purchase preferences

Advanced

• Order based basket offers
• Bulk buy discount structures
• Product bundles
• MailChimp integration

Search Engines

Zone 1 is a high quality and compliant website platform, which simply put, Google will understand and index.

• Data driven URL’s
• Page titles and meta page titles automated as compliant HTML for the search engines
• Dynamic site map
• 301 re-directs
• Google shopping feeds
• Google site map registration

Miscellaneous features

Extra bells and whistles (not included in standard package).