customer support

Customer experience

At YUDU, we are proud of our reputation for excellent customer service.

Our friendly production teams based in the UK and the USA can call upon decades of experience and a diverse range of skillsets with an accredited track record for industry-leading customer service. We respond quickly to queries and place emphasis on developing great relationships with our clients and an assigned technician deals with each project and develops familiarity with the client and their needs.

We’ve developed a systematic process of recording information so that whether you contact us by email, live chat or telephone, all of your communication is saved so that our support team know how to help you.

The re-designed help.yudu.com guides provide illustrated step-by-step instructions to help our clients use our system, set up mobile developer accounts and employ certain features. Articles and sections throughout the guide are complemented with a narrated video to provide further assistance.