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Welcome to our Help Center

1: How to Return an Item

2: Manufacturers' Coupons

3: Referral Program

4: Payment Methods We Accept

5: Free Shipping Minimum

Learn More

Email Us: customercare@soap.com

Call Us: United States: 1-800-762-7123 (SOAP123); International: (856) 537-6048

Contact Us: 24 hours a day, 7 days a week

Ordering

Assistance for New Customers

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Payment Methods We Accept

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Free 2-Day Delivery or Faster

International Shipping

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AutoShip

About AutoShip

How To Shop

More FAQs

Refer-a-Friend

How It Works

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$5 Account Credits

$5 Donations to Charity

U.S. Sales Tax

Orders Subject to Sales Tax

How Sales Tax Is Calculated

State Reporting and Use Tax

Returns

Return Policy

How to Return an Item

Cancel or Change an Order

eCoupons & Promo Codes

How to Redeem

Terms & Conditions

Excluded Brands & Categories

Coupons

Manufacturers' Coupons

Types of Products We Sell & Additonal Requests

Protection Plans

Why to get a Protection Plan

Purchase a Protection Plan

Receive Your Contract

File a Claim

Gift Cards

Purchasing Gift Cards

Change Your E-Mail Address Or Password

Manage Your Address Book (Of Shipping Addresses)

International Shipping

What's Rush Shipping?

Can I upgrade all my items to Rush Shipping?

Is there a fee for Rush Shipping?

Why are some of the items in my order arriving within 2 days, and others aren't?

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