Help Center: YoYo.com

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Overview

Ordering

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AutoShip

Refer-a-Friend Program

U.S. Sales Tax

Returns & Gift Receipts

eCoupons & Promo Codes

Products

Protection Plans

Gift Cards

Using Your Account

International Shipping

Rush Shipping

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Home >> Help Center

Welcome To Our Help Center

Frequently Asked Questions

: How to Return an Item

: Referral Program

: Payment Methods We Accept

: Free Shipping Minimum

Email Us: customercare@yoyo.com

Call Us: United States: 1-866-YOYO-123 (1-866-969-6123); International: (856) 537-6050

Contact Us: 24 hours a day, 7 days a week

Ordering

Assistance for New Customers

Availability

Cancel or Change an Order

Payment Methods We Accept

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Shipping & Delivery

Free 2-Day Delivery or Faster

International Shipping

Tracking The Shipment of Your

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AutoShip

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Refer-a-Friend

Sharing Your Refer-a-Friend Code

$5 Account Credits

$5 Donations to Charity

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U.S. Sales Tax

Orders Subject to Sales Tax

How Sales Tax Is Calculated

State Reporting and Use Tax

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Returns

Return Policy

How to Return an Item

Cancel or Change an Order

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eCoupons & Promo Codes

How to Redeem

Terms & Conditions

Excluded Brands & Categories

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Products

Types of Products We Sell

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Protection Plans

Why to get a Protection Plan

Purchase a Protection Plan

Receive Your Contract

File a Claim

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Gift Cards

Purchasing Gift Cards

Redeeming Gift Cards

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Using Your Account

Forgot Your Password

Change Your E-Mail Address Or Password

Manage Your Address Book

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International Shipping

Import Fees Deposit

Terms & Conditions

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Rush Shipping

What's Rush Shipping?

Can I upgrade all my items to Rush Shipping?

Is there a fee for Rush Shipping?

Why are some of the items in my order arriving within 2 days, and others aren't?

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POPULAR SEARCHES: Disney Princess; Frozen; Disney Planes; Elmo & Sesame Street; Kidkraft Espresso Kitchen; Mickey & Minnie Mouse; Jellycat; Balance Bikes

SHOP SOAP.COM: Tide Washing Machine Cleaner; Finish Glass Magic; Gillette Fusion Proglide; It Cosmetics; Nivea Shaving Conditioner; Aveda Hair Products; Best Hair Removal Cream; Roc Skin Care

SHOP DIAPERS.COM: Britax G3 Car Seat; High Chairs; Aden and Anais; Car Seat Sale; Similac; Baby Registry; Strapless Nursing Bra; Car Seat Sale

SHOP AFTERSCHOOL.COM: Heelys Sneakers; Diadora Soccer Balls; Craft Kits for Kids; Persistent Wetsuits; Side-walk Chalk; Asics Kids Sneakers; Youth Soccer Balls; Umbro Extreme League Jnr

COMPANY INFO: About Us; Contact Us; Careers; Our Family of Brands; Affiliate Program; Press Links; Suggest A Product; We're Hiring!

SERVICES & SUPPORT: Help & F.A.Q.s; Refer-a-Friend Program; Terms of Credit; Email Preferences

SHIPPING & RETURNS: Shipping Policy; Returns


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