Diapers.com Reviews

01/19/2015
Diapers.com Ratings and User Reviews. Diapers.com is rated 9.2 out of 10 from 1556 reviews. Last rated on 01/19/2015.
Circle of Excellence - Diapers.com

2011 Winner

Circle of Excellence

3 years

Diapers.com Rating

More About Diapers.com

Overall Satisfaction:

9.2 out of 10

Would Shop Here Again:

9.2 out of 10

Likelihood To Recommend:

9.3 out of 10

Overall Rating Past 3 Months Past Month

Positive

94% 95%

Neutral

1% 2%

Negative

5% 4%

Ease of Finding What
You Are Looking For:

8.9 out of 10

Design of Site:

9.0 out of 10

Satisfaction With Checkout:

9.4 out of 10

Product Selection:

8.9 out of 10

Clarity of Product Information:

9.0 out of 10

Charges Stated Clearly:

9.4 out of 10

Price Relative To Other
Online Retailers:

8.2 out of 10

Shipping Charges:

9.2 out of 10

Variety of Shipping Options:

8.9 out of 10

On-Time Delivery:

9.3 out of 10

Order Tracking:

9.4 out of 10

Product Met Expectations:

9.4 out of 10

Customer Support:

9.0 out of 10

Product Availability:

9.4 out of 10

Returns Process:

9.5 out of 10

Recent Reviews for Diapers.com

Showing 1 - 20 of 1556 Reviews
  • Jan 19, 2015
    I love Diapers .com and always recommend them. They make life easy with quick shipping and no questions/easy returns. I am totally unclear as to why it actually takes them longer to get me orders now that I live in the same city as their HQ (Jersey City) than it did when I was in Manhattan, but I can live with it I guess. It's still pretty convenient.
  • Jan 19, 2015
    I keep returning to Diapers.com because the transactions are so easy. The prices for diapers is competitive, but what's really a keeper is that the shipping is lightening fast. I usually get some sort of discount which places my purchases on par with department stores, when considering the time, gasoline, and hassle.
  • Jan 19, 2015
    Excellent easy to navigate website with thorough selection!!!
  • Jan 19, 2015
    i love shopping at diapers.com diapers are cheaper than other websites.
  • Jan 19, 2015
    this was a great experience overall and the cheapest price i have ever payed for diapers/pull ups
  • Jan 19, 2015
    I LOVE the shipping speed. When daycare lets me know that I need diapers, wipes, etc ASAP I just order from diapers.com rather than running to the store (I work and have 3 kids - so time is of the essence).
  • Jan 19, 2015
    Diapers.com is the best, so helpful when I all and my items always get delivered on time. GREAT customer service. THANK YOU! It would be nice to have a coupon that would apply to anything for repeat customers.
  • Jan 19, 2015
    love this ! got my items in less than a week.
  • Jan 19, 2015
    Love this site! Quick, easy & convienient!
  • Jan 19, 2015
    Diapers.com have been a great support for my family from the time my firstborn was born till now. I do not regret any part of my transactions with them. Customer service support team have handled matters very courteously and professionally. So I am very happy with my dealings with Diapers.com. Thank you.
  • Jan 19, 2015
    Great shopping experience, always impressed with the fast delivery.
  • Jan 19, 2015
    Overall, my experiences shopping with Diapers.com have been pleasant. They provide many opportunities for discounts. Their prices match other retailers very closely, and they provide helpful and friendly service when a problem does arise.
  • Jan 19, 2015
    Very reliable and convenient!!
  • Jan 19, 2015
    I love diapers.com, It really made my life so easy when the kids were very small.
  • Jan 19, 2015
    I've ordered a couple of times and the case price on formula is cheaper than any store and free shipping can't be beat. I will continue to order all the formula and sales items on your website.
  • Jan 15, 2015
    Very pleased with their customer service! Will definitely be using diapers.com again in the future.
    Jan 19, 2015
    Love love love this site. Amazing customer service and super speedy shipping
  • Jan 15, 2015
    Your site is one of the easiest ones to use and it is very clear. Your prices are better then any other sites I have looked at. The best is your delivery is the fastest I have ever got and I also like the free delivery when you spend the required amount.
    Jan 19, 2015
    There site is one of the easiest to use. You find what you want right away and the selections are huge. The biggest thing is the delivery, it is delivered the same day. Great job
  • Jan 14, 2015
    Jan 19, 2015
    impressed with how quick I received my product. I've ordered from babiesrus in the past and they took over 1 week to get the product to me and not until I contacted customer service. I got my product overnight, which I appreciate, will order from you again.
  • Jan 14, 2015
    I have had a great experience every time I have ordered from Diapers.com!
    Jan 19, 2015
    Great service!
  • Jan 10, 2015
    i use for same day purchase only. if i have more time other sites are less expensive.
    Jan 19, 2015
    I buy from Diaper.Com because of same day or next day delivery. I pay the premium price for this convenience. When an item is late, I am usually very dissapointed because I would have use anther shopping method.
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