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General Questions: |
How long will it take to receive payment once I sell my book?
Depending on location, Trade-in submissions shipped via U.S. Postal Service Media Mail may take up to 10 business days to arrive before your submission is processed. Trade-in submissions shipped via UPS Ground may take up to 6 business days to arrive before your submission is processed. The packages you sent can be tracked anytime in Your Trade-in Account.
In general, the books you wish to sell must be in at least good condition and the ISBN must exactly match what is displayed on the website. You can find the full condition descriptions by visiting our Textbooks Condition Criteria page. What do I do if I lost my shipping label?
You can print a shipping label at any time by going to Your Trade-in Account and clicking the Print Shipping Label button on the trade-in order.
No, if you rented a book on Amazon, please return it by going to Your Account on Amazon.com and selecting Your Textbook Rentals to view your rental library. From there you can select the textbook(s) you wish to return and print a prepaid return shipping label. Can I trade-in a book that isn't listed in the Trade-In Store?When selling your books, if there's a specific book you'd like to trade-in, first search by title, author, keyword or ISBN(s) for it. If it is not listed then we currently do not have an offer for it and you can choose to sell the book yourself on the Amazon Marketplace. The trade-in program is also constantly updated with new titles, so check back regularly. |
Who do I contact with questions about my trade-in?
The most recent status of your trade-in is available online anytime in Your Trade-in Account.
Yes, you can use the Amazon App on both Android and iOS phones. Simply open the app and scan or search for your items. Trade-In eligible items will have a Trade-In button on the product pages. Do you guarantee the trade-in price listed on your website?
Yes, if your trade-in is postmarked within 7 calendar days of submission and the item meets or exceeds the product eligibility criteria.
A textbook rented on Amazon may not be traded in through the Amazon Trade-In program unless you have first purchased it. For information on how to purchase your rental textbook, click here. If you have traded in a rented textbook without first purchasing it, you will be charged the same fees as a rental textbook that is not returned. For more information about fees charged on rental textbooks that are not returned, click here. What are the Amazon.com Gift Card terms and conditions?Amazon.com Gift Cards ("GCs") may be used only to purchase eligible goods on Amazon.com or certain of its affiliated websites. GCs cannot be redeemed for purchases of gift cards. Except as required by law, GCs cannot be reloaded, resold, transferred for value, redeemed for cash, or applied to any other account. For complete GC terms and conditions, see www.amazon.com/gc-legal. No expiration or service fees. |