FREQUENTLY ASKED QUESTIONS

• I have not received my tickets? Please email support@yourticketbooking.com or contact the Ticket Hotline on 0844 776 7766
• What are the Opening times for the Show? Gates will be open from 9:30am for access into the Arena. The Show will be open from 10am everyday. Opening times found here
• Can I use my ticket for Public Preview Day? If you have purchased a Public Preview Day or Any Day ticket, this can be used for Public Preview Day or any day after that. (admission on just one day)  Find out more here
• Are public allowed to come to the Show on Preview Day? Public entry is permitted on Public Preview Day
• How do I get to the Show? There are several ways to get to Southampton, see the Travel information page to find the best mode for you.
• Is there somewhere I can leave my luggage? No
• Can I actually have a go at Sailing? Yes. For visitors aged 8 - 16 years old, they can book a dinghy sailing lesson with Rockley Watersports.  Find out more here
• How much is it to have a go at Sailing?  This activity is free and is operated on a first come first served basis. Visitors will be required to fill in a disclaimer at the booking point stand A140 near the Show Entrance. Please note there is limited availability and conditions apply and may include age restrictions. Find out more
• Can I return back into the Show(s) on the same day if I go out? No, there is a no return policy.
• Can I bring my dog to the Show? No, except assisted dogs.
• What shoes should I wear? Comfortable shoes (deck shoes if you have them are ideal)
• Is there a ladies day at the Show? Yes. This year's Ladies Day takes place on Thursday 18 September 2014. Find out more
• Can I book any of the ‘Have A Go' activities in advance? No. Try A Boat can only be booked on arrival at the Show, you are not able to book a trip in advance. It is based on a first come first served basis. Please ensure you get to the Show early to avoid disapointment. Find out more
• Can you pre book car parking? Car parking cannot be pre-booked. To find out prices please take a look at the Travel information
• Is there Park and Ride? We no longer operate Park and Ride however there is plenty or parking located close to the Show. Find out more 
• Do you offer concession tickets?  Yes, to Senior Citizens, Students (presenting a valid NUS card at the gate (not online)) and people with disabilities +Aid. For prices and conditions refer to the ticket information page
• Is there disabled access at the Show? Yes. To find out more information take a look at the  Visitor Facilities section and the Disabled access page.
• Is there disabled parking? Yes. There are a number of parking spaces available in all City Council surface car parks for visitors displaying a valid blue badge (disabled parking). Find out more by taking a look at the Disabled Access area

If you cannot find the answer to your question on the page, please contact us