Work for Woot!
It's not just a job - it's paid employment.
Believe it or not, these bags don't stuff themselves full of crap. Woot employs a varied assortment of human beings to sell things, buy things, process things, repair things, and accomplish all those other tasks Lloyd Dobler is too good for. Take a look at the open positions below. If you think you can put up with us enough to get one of them done, email your resume (as a plain text, Word, or PDF attachment) to: work@woot.com
We'll get back to you if we're interested. In maybe hiring you, we mean. Not anything intimate. You seem nice, but we're kinda seeing somebody right now.
Let us know if you're a:
Manager, Product Management
(Woot Inc, Seattle, WA)
Are you the toughest cowpoke West of the Mississippi? Have you been tired’a roamin’ and lookin’ to settle down? Well, we’re looking for a strong leader to control our Senior Project Managers. They’ve been running wild with the buffalo, you see. Of course they look noble against the mountain backdrop of Seattle, but it’s so boring with all the nature photographers sneaking in here to document their glory! It’s time we fence ‘em in! YEE HAW!
So be aware, buckaroo. In this job you’ll be leading a team of four high caliber Senior Product managers responsible for driving innovation on our site, our mobile applications, our business processes and our back-end systems. Leveraging our technology and design teams, you and your team will own current and future innovations on behalf of our customers across multiple platforms, devices, and media types (website, mobile phones, tablets, apps, email, SMS, etc.).
In this job, you’ll learn: that using quantitative and qualitative data to prioritize and influence the customer experience ain’t ever gonna shape traffic like a guy ringing a bell and yellin’ CHOW TIME! after a long day punchin’ cattle.
Intangible benefits: you can talk like the above sentence every day of the week. It’ll be fun! For you, at least!
Potential hazards: Only if you run into somebody who hates cowboy talk. But who could hate cowboy talk? We started out in Texas, you know.
If Woot were a superhero team, you’d be: the one with the robot horse who doesn’t talk about King Arthur all the time.
Worst part of the job: do the words “urgency in this fast-paced environment” make you shudder? If so, maaaaybe this won’t be the job for you.
Make sure you bring: a rodeo clown. Then if your boss starts asking you difficult questions, the clown and run in, distract your boss, and give you a chance to escape to safety.
Responsibilities:
- Obsess daily over the global experience of customers through analysis
- Leading a team that anchors itself in data and metrics to drive decision-making
- Develop a strong team of Product Managers to innovate on behalf of the customer
- Partner with key stakeholders to develop a global strategy and vision
- Define product roadmaps with your team based on the strategy
- Champion the discovery of customer insights and behaviors across all locales to inform decision making
- Work closely with design, engineering, usability and program management teams to test and launch features and products
- Develop user stories and requirements that can be used to create product specifications
- Evangelize roadmap and buy-in from partner teams
- Manage priorities and trade-offs among customer experience, performance and operational support
- Write narratives to drive decisions amongst peers and senior management
Basic Qualifications:
- Bachelor’s degree in a related field
- 7+ years of Product Management experience
- Experience working cross functionally (design, engineering, usability, content development)
- Shipped new products and led the product roadmap for a consumer service or product
- Experience managing a team of product managers to deliver results and measure their success
Preferred Qualifications:
- MBA
- Experience managing customer facing products, preferably in e-commerce
- Experience in customers insights and various testing methods
- Strong attention to detail including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously
- Analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop business cases
- Superior verbal and written communications skills, and ability to navigate a complex and unstructured cross-functional environment
- History of teamwork and willingness to roll up one's sleeves to get the job done
Woot Inc is an equal opportunity employer.
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Executive Assistant
(Woot Inc, Seattle, WA)
You're so bright, people mistake you for the Greek god Apollo. You're so multitasking, you're reading this while juggling. You're so self-motivated, your application is half-submitted and you haven't even gotten to the requirements yet! You love detail, you crush deadlines, you organize like a Trapper Keeper and switch gears like Steve McQueen at Le Mans. Discrete like Bond, professional like Jobs, and the kind of humor that means you understand why a job description should be fun to read.
That's you, and you'll be showing off your ability to complete complex tasks and projects quickly with little to no guidance by reacting with appropriate urgency to situations that require a quick turnaround, and taking effective action without having to know the total picture. Sound fun? Sound challenging? Want to bring donuts for the staff each morning? Okay, that last one's not required, but you can't blame us for taking a shot.
In this job, you’ll learn: The application of fear is less powerful than the application of sugar.
Intangible benefits: They say after two years, you gain the power to appear any time someone mentions your name, even in a whisper.
Potential hazards: Learning to use that power sounds awful. What if you come up in a bathroom conversation? Awk-ward.
If Woot were a superhero team, you’d be: the young kid with a destiny. And when you finally met your future self, Future You would be so powerful, like, you don't even KNOW.
Worst part of the job: when Future You shows up. That jerkface thinks they're so great with all that power. One day, you'll show you a thing or two.
Make sure you bring: donuts for the entire staff, every day. Okay, FINE, you caught us trying to sneak that past again. We'll file that under "eye for detail" and move on.
Responsibilities:
- Management of complex (two time zones) calendar and scheduling requirements
- Tracking and helping drive completion of key deliverables and following up on outstanding items
- Acting as a liaison for CEO's direct reports
- Driving key team activities (such as staff meeting agendas, all-hands meetings, brown bags, supply ordering, space planning, and performance reviews)
- Coordinating CEO frequent travel to Dallas and coordinating time and activities for Dallas team visits to Seattle
- Manage group logistics
- Travel coordination
- Complete new hire setups
- Plan fun morale-building events, like donuts for the $#%&@ YOU CAUGHT US AGAIN
- Have fun at work and help others do the same
- This position will also work with other assistants across Amazon.
Basic Qualifications:
- Minimum of five years of experience assisting in a fast-paced environment
- Proficiency with Microsoft Office, specifically Outlook, Word, Excel, PowerPoint, SharePoint and Visio
- Bachelor’s Degree required or 2+ years of Amazon experience
- US citizenship or permanent residency required
Preferred Qualifications:
- Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround
- Grace under pressure, and the ability to switch gears at a moment’s notice
- Detailed planning, time management and organizational skills
- Exceptional written, verbal, and interpersonal communication skills
- Positive, proactive and able to have fun at work and help others do the same
Woot Inc is an equal opportunity employer.
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Sr. Leader, Operations
(Woot Inc, Carrollton, TX)
Have you ever had direct, hands-on dealing with Ops? Are you looking to own the execution of all strategies pertaining to Woot.com's entire stable of Ops? Are you comfortable discussing Ops with Woot’s own physical fulfillment, Fulfillment by Amazon (FBA), drop-ship fulfillment, and facilities management? Are you self-motivated, driven, able to work at a fast pace, highly data-driven, customer-obsessed, and, above all, passionate about Ops? This, then, is going to be your dream job. Oh, and if you have additional education and/or experience leading process improvement thru lean principles or the kaizen method, that's gonna impress the Ops to no end. Because, ultimately, we want what's best for the Ops, don't we?
In this job, you’ll learn: that Ops are actually small purple creatures with large eyes, red wings, and greenish-blue horns. And you'll be in charge of them!
Intangible benefits: Ops are adorable! And when you direct them properly, they make a small cooing noise like a bird or a kitten genetically altered to sound like a bird.
Potential hazards: Ever seen "The Trouble With Tribbles" before? No? Well, good. It'll be a surprise for you then.
If Woot were a superhero team, you’d be: guest-starring to finish the plot line you were in when your book was cancelled. Nothing against you personally, it's just the kids today want dark stuff, like Sandman and The Dark Knight. There's no room for a monthly coming-of-age story about a young person and their Ops. Well, maybe at Dark Horse.
Worst part of the job: bath day. Ops have razor-sharp tentacles that only come out when they're exposed to water.
Make sure you bring: your Opsiedeck. Then, when you get an Ops you don't already have, you can record it!
Responsibilities:
- Lead a team of 4-5 functional managers focused on driving customer experience and efficiency improvements.
- Coach and teach to develop bench strength.
- Oversee all business operations with an emphasis on responsiveness, quality, and a superlative customer experience.
- Develop, implement and audit operational business processes required to run a digital commerce business.
- Work closely with partner organizations in planning, developing, and testing new operational improvements.
- Create measure, audit and communicate all key business metrics in weekly, monthly and quarterly business meetings.
- Develop a framework for prioritization of projects and enhancements and lead cross-functional teams in execution.
- Drive consensus between Ops, Marketing, Tech, and the Business to ensure alignment to corporate goals.
- Develop the long term operational vision for Woot and the road map to turn the vision into reality.
Basic Qualifications:
- Bachelor’s Degree in Supply Chain, Fulfillment Operations, Logistics or Engineering
- 10+ years of progressive supply chain, operations management or e-commerce fulfillment experience and should include at least 2 years in senior roles
- Project management with experience leading multiple, large-scale e-commerce initiatives
- The ability to translate business process and requirements to an engineer
- Ability to prioritize multiple tasks and projects while maintaining deadlines and managing resources with little or no direction
- Demonstrate a track record of improving efficiency and eliminating waste via lean initiatives, kaizen, or six sigma; formal training in these disciplines a plus
- Be a results-oriented leader with exceptional execution skills
- Measure performance via analytics and improve results by solving for root cause
Preferred Qualifications:
- MBA with a concentration in supply chain and 5+ years of supply chain related experience
- Experience with supply chain systems (EDI, MRP, shop floor control, etc.)
- Experience running supply chain organizations within Amazon as well as previous experience at other retail companies
- Experience in using SQL and databases in a business environment
- Six Sigma Greenbelt/Blackbelt and understanding of Lean Engineering processes
Woot Inc is an equal opportunity employer.
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Sr. Retail Product Manager
(Woot Services, LLC, Seattle, WA)
When you saw My Fair Lady you admired how that old guy drove interest in the guttersnipe until she was a viable long-term investment. When you saw Citizen Kane you were shocked at how the director missed out on his chance to leverage synergy and cross-promote a sled. You want to leverage a customer base, grow awareness of Woot, and drive your product-du-jour into the very best product-du-jour it can be. You're the Senior Retail Product Manager of our dreams, and YOU are the product WE want in our snuggle cart! Remember: you can't report us to HR for saying "snuggle cart" until you actually work here.
In this job, you’ll learn: that there's always room for someone who can demonstrate exceptional retail product management skills (like analytics, business judgment, communication and attention to details) in the snuggle cart.
Intangible benefits: Our dental plan allows you half off at any ghost dentist. Drawback: applies only to office visits between the hours of Midnight and Sunrise.
Potential hazards: On Thursdays, Room 224a is "wild polka night." Also on Thursdays, Room 224b is "wild polecat night." The rooms are not labeled with letters. Choose wisely.
If Woot were a superhero team, you’d be: trying to convince the team leader that action figures would generate revenue that could go to upgrading the satellite computer (less a small stipend for yourself, of course).
Worst part of the job: Thursdays. Unless you like accordions. Or screeching polecats.
Make sure you bring: a pen that reads "Property of Woot.com" on the side. Oh, you don't have one of those? Well- good. Guess you're NOT the person who stole our pen. We just had to be sure. You understand, don't you?
Basic Qualifications:
- Bachelor of Arts/Bachelor of Science degree.
- 3+ years of product management experience from a technology, e-commerce, digital media or retail related company.
- Proven success in delivering products and services in a high growth environment.
- Experience in interpreting and communicating analytics; leveraging customer research, hard data and metrics to back up assumptions and marketing programs.
- Experience in problem solving & issue-resolution.
- Demonstrated ability to understand and discuss technical concepts, schedule tradeoffs and evaluate opportunistic new ideas with technical employees.
Preferred Qualifications:
- MBA preferred.
- Data mining and ability to write SQL queries.
- Ability to work in an extremely deadline driven work environment, attention to detail, and ability to multitask.
- Prove ability to prioritize well and communicate clearly across all levels of the organization both Technical and Non-Technical information.
- Experience in problem solving & issue-resolution.
- Demonstrated ability to understand and discuss technical concepts, schedule tradeoffs and evaluate opportunistic new ideas with technical employees
Woot Services, LLC is an equal opportunity employer.
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Vendor Manager, Home
(Woot Services, LLC, Carrollton, TX)
Sublimation. A concept invented (so to speak) by the philosophers. It's the way a mature adult takes their destructive desires and turns them into something positive! Like, for example, if you were someone who wanted to spend money to buy things for the home, and then you got a job spending money to buy things for the home professionally! That's our way of saying: we want you.
If you've got experience reviewing product, analyzing data, knowing what customers want, identifying trends and coming to conclusions that turn out to be brilliantly on-the-money… well, what's got two thumbs and a Vendor Manager position? This guy! Or gal! Whatever gender ultimately ends up hiring you, that's the one we mean!
In this job, you’ll learn: that its much more fun to purchase sofa beds with a multi-million dollar corporation's money that it is to buy sofa beds with your own.
Intangible benefits: The rush of saying "Two thousand sofa beds? Heck! Why not TWENTY THOUSAND???"
Potential hazards: Only if you don't sell all the sofa beds.
If Woot were a superhero team, you’d be: the one who'd control people's minds and make them buy sofa beds.
Worst part of the job: Learning that you won't actually be working with many sofa beds after we mentioned them over and over again in this job description. The sofa beds are just a metaphor, you see. Sorry!
Make sure you bring: several forms of ID, if your name is "Sue Fabed". After this writeup, we'll just assume you're pranking us.
Responsibilities:
- Building executive-level vendor partnerships with new and existing vendors.
- Engaging with vendors to pitch the Woot value proposition and gather insight and feedback into how Woot can be their overstock solution.
- Analyzing large amounts of deal performance data to identify the attributes that determine a good deal.
- Learning the "art of the deal", the contextual elements that in the market segment, that impact whether or not a deal will perform.
- Negotiating best-in-class vendor terms, costs, and inventory arrangements.
- Planning and executing a robust pipeline of optimal deals across a variety of categories and subcategories.
- Diving deep into post-humus deal performance to determine drivers and refine existing and/or future deal plans.
- Solving deal customer experience issues that affect downstream customers and Woot customers.
- Documenting standard processes for identifying and crystallizing optimal deal structures.
Basic Qualifications:
- 3+ years in product, project, business, and/or vendor management is required
- Bachelor's degree in business, operations, supply-chain or a related discipline
- Thorough knowledge of and experience using Excel and/or Access databases
Preferred Qualifications:
- 5+ years in product, project or process management.
- Proven track record in vendor negotiation and relationship management, ideally in the Consumer Electronics segment.
- Unwavering attention to detail and an acute awareness that everything counts
- Ability to work independently and focus on strong business analysis and research in a recent job function
- Outstanding organizational skills and strong written/verbal communication skills
- Ability to juggle multiple priorities and make things happen in a fast-paced, dynamic environment; strong bias for action.
- Experience owning and managing the entire supply base for a given category or product segment, ideally with consumer products.
- Strong analytical and quantitative skills; ability to prepare data and metrics to back up assumptions and evaluate outcomes.
- Demonstrated ability to present strategic concepts, evaluate tradeoffs and socialize opportunistic new ideas with business partners.
- MBA or supply chain related masters preferred
- Working knowledge of SQL and Data Warehouse
Woot Services, LLC is an equal opportunity employer.
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Member Service Representative
(Woot Inc, Carrollton, TX)
Do you possess the uncanny ability to soothe the angry customer? Do you enjoy wrestling with problems and resolving them with extreme prejudice? Woot is seeking a member service rep from the Dallas area with skin as thick as Kevlar, who can think faster than a speeding bullet and charm the quills off a porcupine. The successful candidate will take up a position on the front lines of the never-ending struggle to satisfy our members. Your reward? The satisfaction of fighting the good fight. Oh, and decent pay and benefits in a pretty excellent work environment, if we do say so ourselves. And we do.
In this job, you’ll learn: that you can catch more flies with honey than you can with vinegar.
Intangible benefits: you're going to have a fantastic fly collection by the end of your first year. Like, all the species.
Potential hazards: who honestly wants a fly collection at their desk? That's creepy!
If Woot were a superhero team, you’d be: the tank.
Worst part of the job: all-you-can-eat pizza Friday. It is mandatory you eat ALL the pizza you can eat. Even if you're not hungry. Armed guards make sure no one walks away. The cries of the suffering echo through the halls.
Make sure you bring: a Venus Fly-trap. Then train it to answer emails. As long as it's polite, we'll let it slide.
Responsibilities:
- Responding to and/or redirecting all incoming email
- Using member service skills to effectively answer member questions
- Identifying needs and providing prompt resolution to inquiries and problems
- Capturing and entering data clearly and accurately
- Expressing flexibility to troubleshoot problems and provide solutions
- Monitoring forums for service related issues
- Full-time position, must be able to work various shifts, weekends and nights.
Basic Qualifications:
- Bachelor's degree from a four year college or university
- 2+ years working in a customer service position
- Ability to use a desktop computer system
- Familiarity with Windows XP, Microsoft Outlook and Internet Explorer and/or other web browsing applications
- Member-service oriented with demonstrated skills
- Able to multitask and stay focused in distractive situations
- Strong written and oral communications (email/phone)
- Demonstrable understanding of the Internet
- Must live in Dallas area
- Not act like a creep, idiot, or jerkface (at least while on the clock)
Preferred Qualifications:
- Ability to multi-task and make tough decisions in a fast-paced environment
- Must be able to type at least 70 wpm
- Can self-start and maintain a positive, upbeat attitude
- Strong interpersonal and organizational skills
- Able to adapt to change
- No shirt, no shoes, no job
Woot Inc is an equal opportunity employer.
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Mobile Software Development Engineer
(Woot Services, LLC, Seattle, WA)
Just one generation ago, we kept phone numbers in our heads. Today, we keep them in our phones. Our appointments, our notes, our fun, our LIVES, they're all locked away in those devices that never leave our side. Some people fight it. You? You embrace it. You're smart enough to recognize that the human race has been beat.
So give in! Prove to the iPhones and Androids that you ARE worthy to survive in the new handheld empire! Come join us as we build the mobile and tablet experience for Woot customer on iOS and Android. You'll work directly with project management (a.k.a a giant looming one button monolith) to define new features, translate designs into shipped applications, and bring the full Woot experience to the world of the mobile. And on that day, when the mobiles rise up and the mere flesh-creatures are crushed beneath proprietary Lightning cables, you will ride a golden chariot at the right hand of the single button from which all actions begin.
In this job, you’ll learn: That being passionate about providing an exceptional customer experience is the only thing saving you from working in the mines where they find the gems for all those puzzle games.
Intangible benefits: We use Scrum and test-driven development to meet business objectives, build code continuously, and refactor systems as needed. And who doesn't love Scrum, right?
Potential hazards: Only if you get too focused on Scrum. Scrum's never going to commit to you. Get that out of your head. You knew what this was the moment you walked in the door.
If Woot were a superhero team, you’d be: the one who says "I JUST NEED YOU TO BUY ME A FEW MORE SECONDS WHILE I FINISH HACKING" just as the bad guys kick in the door.
Worst part of the job: when you see Scrum with some other programmer. It's like Scrum doesn't even care that you're right there. RIGHT THERE.
Make sure you bring: your mobile device. We don't actually have one of our own, you see, and we'll probably want to borrow yours when we order pizza. Do you want pizza? Oh, hey, we forgot our wallet this morning, is there any chance that maybe you could spot us a couple bucks?
Basic Qualifications:
- Bachelor’s Degree in Computer Science or related field
- 3+ years professional experience in software development
- Strong understand of computer science fundamentals, including object-oriented design, data structures, algorithm design, problem solving, and complexity analysis
- Strong understanding of software testing methodologies and levels (unit, integration, acceptance, system)
- Experience with test automation tools (NUnit, Calabash, Selenium WebDriver)
- Experience with developing performance tests to find trouble spots and benchmarks to ensure performance is constant or improving
- Experience crafting automated unit, integration, functional, and regression tests for iOS and/or Android
Preferred Qualifications:
- Experience developing cross-platform applications using C# and Xamarin
- Experience developing RESTful APIs with ASP.NET MVC
- Awareness of mobile development trends and design paradigms
- Knowledge of professional software engineering practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
- Experience in communicating with users, other technical teams, and management to collect requirements, describe software product features, and technical designs
Woot Services, LLC is an equal opportunity employer.
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Press Operator
(Woot Services, LLC, Seattle, WA)
The Press Is Life. The Press Is Love. The Press Is What We Think Of First In The Morning. The Press Is What We Think Of Last At Night. The Press Is The Sun. The Press Is The Moon. The Press Is Our Goal. All Hail The Press.
We’re hoping to find someone who can read all that with a straight face. But even if you giggle a bit, don’t worry. As long as you can handle an M&R Auto Press, have an eye for quality, keep records well, meet all those requirements below, and always put the Press first before all other machines, you’ve got as good a chance as everybody. Except maybe that guy in the “I Heart The Press” t-shirt. He’s currently the front runner.
In this job, you’ll learn: that not everybody on the hiring team reads the funny parts here. Keep that in mind before you show up in an “I Heart The Press” t-shirt of your own.
Intangible benefits: The people who DO read the funny parts will laugh at your “I Heart The Press” t-shirt!
Potential hazards: Our last guy accidentally wandered into a taping of Meet The Press thinking it was just a trade show conference. That can be embarrassing!
If Woot were a superhero team, you’d be: the only one who could get a day job after losing your powers. Sure, homey can move planets, but can he work a late shift? NOT!
Worst part of the job: the guy who writes the job descriptions is trying to bring back “NOT!” for some reason. Stay away from him.
Make sure you bring: your press pass.
Responsibilities:
- Mount and adjust screens on the press, adjust press speed and pressure, ink the printing press, load product and adjust press.
- Ensure product meets customer specifications
- Monitor and correct any problems that may occur during the press run to minimize downtime and waste
- Conduct routine quality check for any printing imperfections during each run
- Ensure completed product is staged in the area with appropriate job ticket information attached
- Maintain an accurate record of all completed work
- Maintain acceptable productivity, quality, service, spoilage, security and safety goals
- Perform preventative maintenance, conducts minor repairs and reports any mechanical defects to supervisor on equipment
- Maintain a clean and safe work area
- Follow all company procedures and rules
- Follow all mandated security procedures and process requirements
- Conduct self in a respectful and professional manner with a focus on teamwork, quality and timeliness at all times
- This is a 2nd shift position - work hours will be 4:30 p.m. - 1:30 a.m.
Basic Qualifications:
- High school education or equivalent
- Minimum 1-2 years of experience using screen press and familiarity with printing ink
- Basic mechanical aptitude with ability to select and use appropriate equipment, supplies and tools
Preferred Qualifications:
- Quality control
- Screen Print Production (M&R Auto Press)
- Good math skills to be able to compute percentages, weights and measures
- Good detail and decision making skills in order to setup equipment, check product quality and make adjustments to meet customer deadlines and requirements
- Ability to follow/interpret written and oral instructions and specifications
- Must be reliable through good attendance, punctuality and cooperation
Woot Services, LLC is an equal opportunity employer.
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Senior Financial Analyst
(Woot Services, LLC, Carrollton, TX)
Are you interested in working with the innovative e-commerce company who pioneered the online daily deal business model? Of course you are. So open up your noise-holes and listen good: Woot Services seeks a Senior Financial Analyst to support our company's rapid grown, enhance performance measuring and reporting, and undertake "deep cover" missions in hostile rogue states. You will interact with other analysts and senior management with both Woot and Amazon, but if you are captured, Woot Services LLC will disavow any knowledge of your existence and activities.
In this job, you'll develop financial reports and metrics, mine and assess data, report data and provide controllership for the team. The winning candidate must be detail oriented and have the ability to work well with cross-functional teams including sales, fulfillment operations, vendor management, and software development. This person will be expected to take ownership, identify process improvement opportunities for existing processes and controls, and drive positive change across the organization, preferably while accompanying him-or-herself on the banjo.
Responsibilities:
- Direct responsibility of monthly account reconciliations and reviews
- Preparation of various deliverables to support both internal and external financial reporting needs
- Prepare and assess financial and operational performance through daily, weekly, and monthly reports
- Create, improve, and maintain financial and operational metrics and reports
- Evaluate and analyze variance drivers
- Ad hoc analytical and statistical projects as assigned
- Some travel may be required.
Basic Qualifications:
- Bachelor's degree in Finance, Accounting, Business or related field
- 4+ years finance/analytical role experience
- 4+ years Excel experience
Preferred Qualifications:
- Advanced analytical skills and ability to work independently in a fast-paced and rapidly changing environment
- Demonstrated ability to build and manage financial models for business forecasting, variance analysis, and problem solving
- Strong desire to exceed expectations and strong interpersonal, written and oral communication skills
- Experience with Data Warehouse, COGNOS, and SQL is a strong plus
- Retail and/or ecommerce experience is a plus
- MBA
Woot Services, LLC is an equal opportunity employer.
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Senior Product Manager, Mobile Applications
(Woot Services, LLC, Seattle, WA)
The mobile platform is growing even as it’s shrinking. Yeah. Go ahead. Wrap your mind around that. If you think you can, and also you can demonstrate exceptional mobile application product management skills while developing products that matter to the world, the universe, this particular dimension and the omniverse at large, we’re interested in talking to you! First project: a spell-checking program that doesn’t try to turn omniverse into omnivores.
In this job, you’ll learn: the proper way to enter a room so as to minimize your chance of being hit with a Nerf dart.
Intangible benefits: when you bring a huge box of donuts your developers will look at you the way a newborn puppy looks at its mother.
Potential hazards: only if you don’t set the donuts down fast enough.
If Woot were a superhero team, you’d be: the mysterious shadowy figure, probably with an eyepatch, who coordinates the team from a secret, undisclosed location.
Worst part of the job: finding the secret, undisclosed location where we put your desk. After all, if we told you where it was, it would no longer be undisclosed.
Make sure you bring: an eyepatch. Otherwise your first day’s gonna sting a little.
Basic Qualifications:
- Bachelor of Arts/Bachelor of Science degree
- 3+ years of product management experience from a technology, e-commerce, digital media or retail related company with some experience in mobile application development
- Proven success in delivering products in mobile applications in a high growth environment
- Experience in interpreting and communicating analytics; leveraging customer research, hard data and metrics to back up assumptions and marketing programs
- Experience in problem solving & issue-resolution
Preferred Qualifications:
- MBA preferred
- Data mining and ability to write SQL queries
- Ability to work in an extremely deadline driven work environment, attention to detail, and ability to multitask
- Prove ability to prioritize well and communicate clearly across all levels of the organization both Technical and Non-Technical information
- Experience in problem solving & issue-resolution
- A demonstrated ability to understand and discuss technical concepts, schedule tradeoffs and evaluate opportunistic new ideas with technical employees
- A demonstrated ability to understand and discuss technical concepts, schedule tradeoffs and evaluate opportunistic new ideas with technical employees
Woot Services, LLC is an equal opportunity employer.
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Senior UX Designer
(Woot Workshop, Seattle, WA)
UX! See that? It's a perfectly formed U and a perfectly shaped X. Pretty good, huh? Yeah, we're pretty proud of how well we designed that UX up there. But maybe, just maybe, you can do better. So if you think you can UX up to our level, well, give it a shot. But we've got to warn you. We've been typing "UX" for years now. We're prrrretty good at it.
That having been said, if you think you're the talented Senior UX Designer who can outshine an UX like this - UX! - then give us a jingle. You'll need to be comfortable with all manner of visual design projects, from a template-based icon to interactive web features to Heaven knows what else. Innovation and independence is valued highly, but we'll still expect you to listen to our dumb ideas and make them work. Applicants will be evaluated primarily on their online portfolios; failure to provide work samples (and your role in each) will pretty much guarantee that we won't call you. Coding or other multimedia production skills are a bonus. Also you need to be able to write "UX" without any typos. Think you can handle that?
In this job, you’ll learn: that showing off a portfolio which demonstrates how you have an excellent eye for graphic design, including: color, layout, typography, and illustration, an in-depth understanding of web design principles and usability, and a solid grounding in the possibilities (and limitations) of current and emerging web technologies and trends is literally the only way to impress us. Not counting the guy who did fifty thousand jumping jacks without taking a break. Now THAT was impressive.
Intangible benefits: it's fun to watch people doing jumping jacks in the parking lot, if that's what you mean.
Potential hazards: the heartbreak of seeing a person who's just done 49,999 jumping jacks collapse into a puddle of tears, knowing they missed the record by mere inches.
If Woot were a superhero team, you’d be: a billionaire named Jack with radiation-enhanced jumping powers (who hopefully does some UX work on the side).
Worst part of the job: when the boss calls you in to ask why you misspelled "UX" for the third time. Seriously. Get yourself together.
Make sure you bring: a portfolio which demonstrates how you have an excellent eye for graphic design, including: color, layout, typography, and illustration, an in-depth understanding of web design principles and usability, and a solid grounding in the possibilities (and limitations) of current and emerging web technologies and trends. Just in case you hadn't caught on to how serious we are about that part.
Responsibilities:
- Create a world-class customer experience and beautiful visuals that support and reinforce Woot’s vision, brand, and business objectives
- Drive creative development and be the primary point of contact with key stakeholders on retail UX design initiatives, strategy and implementation
- Partner closely with cross-functional teams to define feature requirements via empirical online data, usability findings, market research, and proven UCD principles
- Provide thought leadership in architecting a near and long term design vision for customer discovery, consideration and purchase from Woot.com
- Provide creative direction to other designers on the team and external creative partners
- Understand and respond to performance data, steering the strategy of future creative directions
- Define patterns and advocate for consistency, while fostering inspiration innovation
Basic Qualifications:
- An online portfolio that demonstrates your ability to turn ideas into a strong and unique creative vision. Please add your online portfolio link at the top of your resume when you apply.
- 5+ years of relevant professional experience as a creative lead on UX Design projects
- Ability to successfully present designs to senior business leaders
- Ability to manage and refine the workflow, design and approval processes
- Ability to work cross-team and synthesize feedback and input from merchandising, marketing, product management and development
- Experience managing multiple projects at one time to make aggressive deadlines
- Fluency in English required
- Expertise in current and emerging front-end technologies, UX trends, and best practices
- Photoshop, Fireworks, Flash, Freehand or Illustrator, Dreamweaver, HTML and CSS coding
Preferred Qualifications:
- Team player with refined and assertive leadership skills – ability to positively influence change through inspirational design, solid rationale, supporting data and diplomacy
- Relentless desire for innovation balanced with business needs and customer expectations
- Knowledge of information architecture, usability, and e-commerce design best practices
- Expertise in using data to driven design improvements (usability testing, A/B testing, and site-metrics)
- Unwavering attention to detail with an acute awareness that everything counts
- Illustration, prototyping and/or multimedia skills preferred
- Desire and ability to work in a fast-paced environment
- Solid written/verbal communication and collaborative skills
Woot Workshop is an equal opportunity employer.
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Senior Vendor Manager, Electronics
(Woot Services, LLC, Carrollton, TX)
Just a few years ago, you were a Freshman Vendor Manager. The school was new and you didn't even know where your locker was! Today, you're a Senior Vendor Manager with retail product experience! You can get from the gym to the cafeteria in under a minute, and you know which bathroom is the "cool" bathroom. You've become an aggressive, talented and experienced Consumer Products Senior Vendor Manager, ready to assist a growing company build robust and dynamic relationships with key consumer products manufacturers and vendors. You're rulin' the school! Woooo! Seniors ruuuuule! Especially for a self-starter with a passion for retail, have experience working cross-functionally with multiple teams!
In this job, you’ll learn: that Danny broke up with Tammy to get with Betty, but Betty liked Tommy until he started dating Tammy because of Danny dumping her to get with Betty. Understand?
Intangible benefits: that feeling of wearing your letterman's jacket to the pizza place and knowing that hottie over by the jukebox is checking out your ability to be an effective communicator working with Woot partners and vendors, as well as with all Woot departments company-wide.
Potential hazards: when you forget about your homework until you're on the bus, and then you have to do it really fast, because if you don't pass, you can't play in the big game against that rival school across town!
If Woot were a superhero team, you’d be: in charge. YEAAAAH! SEEEN-YORRRRRRRS! WHOOOO!
Worst part of the job: midterms. Ooof. Is graduation here yet?
Make sure you bring: a yearbook. That way you can get all the other Senior Vendor Managers to sign "Never Stop Rockin'!" even if you didn't really know them very well.
Responsibilities:
- Handle pricing research and track inventory management.
- Grow vendor relationships, increase selection, and react to industry trends and product lifecycles.
- Maximize relationships with existing vendors, while cultivating new opportunities.
- Maintain effective communication channels internally and externally.
- Source and purchase consumer products from vendors, for various Woot sites.
- Negotiate with existing and potential vendors for best combination of pricing, product, delivery, service and terms.
- Handle a high volume of inbound communication from existing and potential vendors.
- Monitor competitor/industry developments.
Basic Qualifications:
- Bachelor’s degree (or a minimum of 5 years of relevant experience)
- Experience with multi-channel online retailer/distributor/manufacturer, with a background in Sales or Buying roles.
- Experience purchasing or selling products in consumer electronics and gaming.
- Proven track record as a deal closer.
- 3+ years direct manufacturer negotiation experience, with high level contacts/relationships.
- Ability to analyze large data sets to make strategic decisions.
- Proficient in MS Office – Excel, Word & Outlook.
- Strong project management skills.
- Excellent written and verbal communication skills.
- Proactive attitude with the ability to react to unforeseen situations.
- Team player.
Preferred Qualifications:
- Established contact list of Consumer Product Vendors and Manufacturers
- Salesforce experience
- Ability to think strategically and tactically, and outside of the “norm,” in a fast-paced, ever-changing, very demanding environment
Woot Services, LLC is an equal opportunity employer.
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Software Dev Manager
(Woot Services, LLC, Seattle, WA)
You're one part Captain Kirk, one part Han Solo, a quarter Captain Sheridan and a bit… aw, who are we kidding? The truth is, you're going to be managing a team of developers. Developers who work at a fast pace in a dynamic environment, trying to think of and close every loophole before their stuff goes live. Of course they're going to nitpick at everything you say!
The right candidate will know how to keep this rag-tag band of (extremely talented) misfits working as a solid team. You'll be hands-on, working to build Woot's new e-commerce platform using Amazon services, and possibly have to take away their tiny helicopters if they act up. Consider this your chance to be an IRL Dungeon Master. Except you can't make the city watch appear the moment your PCs act up.
In this job, you’ll learn: that, left to their own devices, developers are the most powerful agent of entropy the world has ever seen.
Intangible benefits: it'll be really easy to get people to come over when you want to have a beer and board game night.
Potential hazards: it'll be really hard to get people to leave your beer and board game night until there's a clear winner.
If Woot were a superhero team, you’d be: the well-respected leader of a different super-team from an alternate Earth now trying to fit in. Possibly you'd change your costume.
Worst part of the job: Finding a new costume. Like, do you wear a wig and fishnets? Or a strange helmet? Or something with a lot of pouches that'll only last until the next reboot?
Make sure you bring: something cool to put on your desk. The cooler it is, the more power you'll have. For example, a ten foot high Galactus statue will beat a two inch Boba Fett, every time.
Responsibilities:
- Develop the long-term strategy for your programs and translate that into an achievable road map/action plan
- Responsible for the overall systems development life cycle
- Management and execution against project plans and delivery commitments
- Management of departmental resources, staffing, mentoring, and enhancing and maintaining a best-of-class engineering team
- Work closely with the engineers to architect and develop the best technical design and approach
- Report on status of development, quality, operations, and system performance to management
Basic Qualifications:
- BS in Computer Science or related discipline
- 7+ years' experience in software development
- 4+ years’ experience with managing a software development team
- Technical expertise including fluency in several popular programming languages
- Experience shipping one or more large-scale, highly available internet applications, client-server programming, load balancing, network security, and internet protocols
Preferred Qualifications:
- E-commerce development experience
- Experience taking a lead role in building complex software systems that have been successfully delivered
- Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
- Experience communicating with users, other technical teams, and senior management to collect requirements, describe software product features, technical designs, and product strategy
- Experience mentoring a team of highly talented software engineers
Woot Services, LLC is an equal opportunity employer.
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Software Developer
(Woot Services, LLC, Seattle, WA)
If there's one thing software developers like to do, it's write subtle romantic poetry. So get ready, potential applicant! You're entering a realm that few today dare to enter! Of course, in between the sonnets and the odes, you'll probably be asked to be responsible for development and maintenance of the business systems software used for backend order fulfillment, reporting, and various tools used to run the Woot business. But c'mon, we know that's just for show, right? What a tech company wants these days is a new way to say "I love you."
In this job, you'll learn: that moon/june/spoon is frowned upon by corporate.
Intangible benefits: none, save the touch of a silken hand against your sapphire cheek upon which the tears of love have grown hard and cold. And sometimes the people in your row will snap their fingers in approval.
Potential hazards: when someone gets all in your face like "Yo, that ain't no spondee I ever heard of!" and you've got to throw down to protect your rep.
If Woot were a superhero team, you'd be: one of the yellow narration boxes at the top of the page.
Worst part of the job: Trying to figure out which part of this job description is telling the truth. After all, software development is about solving puzzles that might seem hard to decipher. See? We know what we're doing sometimes.
Make sure you bring: a copy of Ulysses for your shelf. You don't ever have to read it, just owning it will make you look smart enough. If anyone asks how you liked it, just bluff. They probably haven't read it either.
Basic Qualifications:
- Generally requires a B.S. degree in Computer Science, Engineering, Mathematics
- 4+ years experience in software engineering
- Has an understanding of best practices for essential software engineering areas, including testing, software version control, software development cycle, code documentation, build and deployment issues
- Experience with object-oriented programming, design patterns, data structures, and algorithms
- Experience with tuning applications for best performance, has an understanding of performance and capacity tradeoffs
- Experience developing data-driven web and Windows service applications in the .NET environment using C#, as well as familiarity with developing and integration with applications written in Java.
- Experience building and consuming both SOAP and RESTful HTTP services.
- Experience with MS SQL Server, SSRS and SSIS.
- Proficient with core web technologies including HTTP, HTML, JavaScript and CSS
Preferred Qualifications:
- Experience with ASP.NET MVC, ASP.NET Web API and WCF Services
- Experience with ERP software integration.
- Experience with Microsoft Dynamics NAV.
- Understanding of NoSQL databases (MongoDB, DynamoDB, etc)
- Knowledge of enterprise messaging/service bus architectures
- Experience with Amazon Web Services or other cloud computing platform
Woot Services, LLC is an equal opportunity employer.
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Quality Assurance Engineer
(Woot Inc, Carrollton, TX)
If you pass a stack of dirty dishes, you can't help but rinse them and sort them by size. If your cat is on the right side of the couch (where you keep your remote, you pick up that cat and move it directly to the left. You're the sort of person who wants a world filled with quality, and you demand it from others. We want you to demand it from our team too.
If you're passionate about customer experience, able to write and execute clear and maintainable tests to ensure that every release meets quality and performance standards, comfortable with Scrum and test-driven development, into C# and Xamarin to support iOS and Android devices, and still losing your mind that we didn't close that parenthetical statement up there, you might just be an excellent fit! Here, let us reassure you: )
In this job, you’ll learn: where we store our Ark. Been in the business since the early 1940s!
Intangible benefits: when we take out the medallion that goes with the Ark, you'll be able to say "Hey! There's something written on the back!" and then we can adjust our staff. That's true Quality Assurance in action, you see.
Potential hazards: Only if we try and open the Ark. You know how that goes, right?
If Woot were a superhero team, you’d be: one of those old 1920s pulp heroes with rolled up shirt sleeves and a serious budget for travel. Which, of course, you'd inspect meticulously for mistakes.
Worst part of the job: Not being able to look when the Ark is open. It always sounds so cool and people are like "Aaa! Aaa! This is amazing even though I'm melting!"
Make sure you bring: some cool theme music. Seriously. It's gotta be really cool.
Basic Qualifications:
- Bachelor’s Degree in Computer Science or related field
- 3+ years professional experience in software testing
- Strong understanding of software testing methodologies and levels (unit, integration, acceptance, system)
- Experience developing test cases and regression test planning
- Experience testing application performance to find trouble spots and understand user performance perception
Preferred Qualifications:
- Experience testing mobile applications
- Experience choosing between manual and automated testing to balance development cost vs. ongoing test pass cost
- Awareness of mobile development trends and test strategies
- Knowledge of professional software engineering practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
- Experience in communicating with users, other technical teams, and management to collect requirements, describe software product features, and technical designs
Woot Inc is an equal opportunity employer.
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Staff Writer
(Woot Workshop, Seattle, WA)
The Woot writing team, the people who made ecommerce funny, tedious, heartbreaking, clever, and/or annoying seeks a workaholic writer with experience in being hilarious for money. Maybe your copywriting for clients has been funny, or maybe you've balanced straight corporate work with humor blogging, comedy screenwriting, or some other form of chuckle-oriented writing. If you have at least 3-5 years of getting paid to write, and can show us pieces that make us so jealous of your comedic talent we'll want to punch you in the throat- well, you're probably too good for this job. But we'll take you anyway.
In this job, you'll learn: that Kerouac didn't know a damn thing about endurance typing. Three hundred pages in three weeks? We call that A SLOW MONDAY MORNING!
Intangible benefits: you'll get to hear all the jokes we CAN'T share publicly. Yeah. Raw and uncensored.
Potential hazards: only if you ask "Would you guys rather fight a hundred duck-sized horses or one horse-sized duck?"
If Woot were a superhero team, you'd be: the one who somehow makes four wisecracks in a single fight panel.
Worst part of the job: Oh, you'll find out. You'll find out. Ahahaha! AAAAHAHAHAHAHAHAH!
Make sure you bring: a picture of Mortimer. Not Monte. We know how to tell the difference. Do you? You'd better, or this whole thing is over before it even begins.
Responsibilities:
- Write long-form sales-copy pieces (200-800 words) and short short sales-copy "snippets" (tweet length) with a high degree of conceptual creativity and verbal polish
- Contribute regularly to the Woot blog and social media channels, including initiating and executing your own story ideas
- Communicate professionally and effectively with staff from other departments to get projects done
- Contribute regularly to Woot's video projects (willingness to make a fool of yourself on camera is a plus)
- Provide collateral copywriting as needed, while maintaining the company's voice and creative standards
- Brainstorm ideas for other creative projects, and our overall creative direction
- Stay aware of (and responsive to) what our users are discussing on our site
- Occasionally travel
- Occasionally work nights as workload requires
Basic Qualifications:
- Either 3-5 years of marketing/advertising copywriting experience, or a record of published and/or performed pieces written for audiences (journalism, fiction, screenplays, blogging, etc.)
- Application must include a portfolio of links to writing samples that demonstrate your experience, verbal facility, and, above all, sense of humor
- An aptitude for finding something interesting about even the most boring products
- Ability to produce ridiculous amounts of copy on ludicrously tight deadlines
- Familiarity with a wide range of high and low cultural references (and not just the geeky stuff, we've got that pretty well covered now)
- Familiarity with Web usage and culture
Preferred Qualifications:
- 3-5 years of marketing/advertising copywriting experience, plus a record of published and/or performed pieces written for audiences (journalism, fiction, screenplays, blogging, etc.)
- A diverse portfolio of writing samples that demonstrate your experience, verbal facility, and, above all, sense of humor
- An aptitude for finding something interesting about even the most boring products
- Ability to produce ridiculous amounts of copy on ludicrously tight deadlines
- Familiarity with a wide range of high and low cultural references (and not just the geeky stuff, we've got that pretty well covered now)
- Lack of ego when it comes to an editor disfiguring your masterpieces
Woot Workshop is an equal opportunity employer.
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Vendor Manager
(Woot Services, LLC, Seattle, WA)
You're passionate. Proven. Stalwart. You do astronavigation equations in your head. You've got a talking Trans Am and a sidekick played by a comedian. Your voice has been described as "honey made of lightning" and you speak more languages than there are countries. And when you take off your motorcycle helmet, people gasp in amazement at how you glow. At least, that's how they'll portray you when they make a movie about Vendor Managers in Seattle. The truth? Hey, since when have movies cared about the truth?
But if you're willing to be a passionate customer and category advocate, if you've got proven analytical capabilities, if you can handle project management while multi-tasking across tight deadlines, and you're ready to take ownership of forecasting, monitoring, understanding and reporting on your category while driving strategic projects to achieve business objectives… well, you might just have what it takes. And don't worry, Hollywood will never know about that time you walked back to your desk with a little piece of toilet paper stuck to your shoes.
In this job, you’ll learn: that being an effective negotiator, leader and communicator doesn't translate well on film. What about we make that "karate champion with a laser whip" instead?
Intangible benefits: You'll be working with very important partners and vendors, having conversations. In the movie, that'll be a wrestling match with undead Aztec warriors. See how it works? It's easy!
Potential hazards: You'll have to work with the writing team and they'll keep suggesting things like "karate champion with a laser whip" and "wrestling match with undead Aztec warriors" over and over again.
If Woot were a superhero team, you’d be: off in your own book, occasionally popping up in one of the big crossover events.
Worst part of the job: casting the person who will play you in the movie. Maybe Jennifer Lawrence? Or, if your a guy, Jennifer Lawrence using a deep voice? Hey, she's really talented, she could totally pull it off.
Make sure you bring: a passion for retail, a high level of flexibility, a commitment to your work, and a sense of humor. And possibly Jennifer Lawrence's cell phone number, if you have it.
Responsibilities:
- Managing product categories within Woot Tools & Garden or Accessories & Watches
- Developing and growing vendor relationships
- Negotiating contracts, expanding product selection and vendor base, setting prices
- Driving sales and margin improvements and creating best-in-class customer experiences
Basic Qualifications:
- Bachelor’s degree
- A background (4+ years) in buying, account management, consulting, project management, product management, financial analysis
- 2+ years negotiation experience
- Strong analytic skills and expertise in Excel
Preferred Qualifications:
- Solid communications skills – verbal and written
- Detail-oriented
- Ability to think and react in a high-energy, fast-paced environment
- Technical aptitude and agility to learn web-based tools
- Proven track record of taking ownership and driving results
- Experience in either the Tools & Garden industry, or Accessories (apparel-related) industry
Woot Services, LLC is an equal opportunity employer.
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