We often think of digital analytics as simply counting website visitors, visits and pageviews.
Lots of people ask me what our design process is like at GDS. I thought I’d write some of that down in a place I can point to. It’s worth saying that we don’t follow this slavishly. We’re flexible and …
Government is building digital services that are simpler, clearer and faster to use. GDS is working with 8 government departments to build 25 exemplar services.
HMP Rochester is one of a handful of prisons that helped the Ministry of Justice test early versions of a new digital service, the Prison visit booking exemplar. I went down to Rochester earlier this year to see the service …
There’s a letter that gets sent out to some elderly people who make claims for Carer’s Allowance. It opens with these two sentences: We have decided that you meet the conditions for entitlement to Carer’s Allowance. However, as you are …
We’ve made quite a few films in the last year or two. Recently, a few people have got in touch to ask how we do it. The long answer to that is very long.
As well as this blog, GDS has a small selection of accounts on various social media networks and other web services, and we thought it would be useful to publish a list of them here.
When we’re working with the 25 exemplar services, the transformation team often get asked how to govern service delivery in an agile world.
Last week we launched a new online service allowing people to register to vote. This is a big deal.
I’ve just got back from speaking at a workshop for Norwegian government web editors on how GOV.UK keeps its focus on user needs and maintains content quality. I thought I’d share some reflections on the visit.
In April 2014 the Digital by Default Service Standard went live, and since then all new or redesigned services have had to be assessed against all 26 points in the standard.
GOV.UK