Help with safety and security
Please check to see if your question is listed:
- How do I know my payments are secure?
- Have I received a scam email?
- Are my account details safe online?
- How we can help you play responsibly
If you don't see your question above, please click on one of the areas below.
Your security
Information and advice on how to play safely online and avoid lottery scams.
Accessibility
How we're making playing online, and getting around this site, easy for all.
Top questions
Your most popular questions, at a glance - for when you want quick answers.