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Complaint / Feedback / Enquiry Form

Your enquiry will be sent to the DofE Regional/Country office.

If you have not been able to find the answer to your enquiry on this website, if you wish to provide feedback on your DofE experience or if you wish to make a complaint about something connected with the DofE, please complete the following form. We will endeavor to give you an answer within 10 working days, but probably much sooner!

If you wish to enquire about getting involved in the DofE as a participant (aged 14-24); a Leader or other helper, as a supporter or if you are the parent of a potential or current participant, please contact your local DofE Operating Authority.

Many of your answers can be found on the FAQs page – so make sure you check here first for an instant answer.

Name and Address

* Required information is marked

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Go to: www.intaward.org if you are requesting contacts outside of the UK.

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Using this form

 
To help us sort out your query, please be sure to give us the name of your DofE Centre/group/etc in the box at the bottom of the page.

eDofE Help

 
If you have a problem getting into eDofE because you forgot your username or password, please do not use the form on this page. 
For help on getting into eDofE GO HERE.
If that doesn’t solve the problem please contact the eDofE technical support line on 01753 727 426 (available Monday - Friday 9.00 a.m. to 5.00 p.m.)

Our offices

 
If you have a question that isn't answered on this site, please contact your appropriate Regional/Country Office from the list below.
 

 
PLEASE DO NOT JUST PHONE THE TOP ONE ON THE LIST as they may not be able to help you - PLEASE CHOOSE THE COUNTRY/REGION YOU LIVE IN:


Not sure which Region/Country you are in?  Please check the map HERE first.  
Scotland
Rosebery House,
9 Haymarket Terrace,
Edinburgh,
EH12 5EZ.

T: 0131 343 0920 
E: scotland@DofE.org
 
Northern Ireland
Unit 4, Lower Ground Floor,
Forestgrove Business Park
Newtownbreda Road
Belfast, BT8 6AW.

T: 02890 699100
F: 02890 646270
E: nireland@DofE.org
 
Wales
Market House,
Market Approach,
Brecon, Powys,
LD3 7DA.

T: 01874 623086
E: wales@DofE.org
 
London (only for London-related enquiries please, not those for Head Office or other offices)
The Duke of Edinburgh’s Award
London Regional Office,11 Belgrave Road,
LONDON SW1V 1RB

T: 0207 630 9092
F: 0207 630 9047
E: london@DofE.org
 
Central England
First Floor Offices,
Arthur House
21 Mere Green Road,
Four Oaks,
Sutton Coldfield,
B75 5BS. 

T: 0121 308 9470
F: 0121 308 5561
E: centralengland@DofE.org
 
North East
Maritime Chambers,
1 Howard Street,
North Shields,
Tyne & Wear,
NE30 1LZ.

T: 0191 270 3000
F: 0191 270 3007
E: northeast@DofE.org
 
North West
2nd Floor,
20 Mathew Street,
Liverpool,
L2 6RE.

T: 0151 231 6220
F: 0151 236 6316
E: northwest@DofE.org
 
South East   (only for South East-related enquiries please, not those for Head Office or other offices)
South East Regional Office,
Gulliver House,
Madeira Walk,
Windsor,
SL4 1EU.

T: 01753 727450
F: 01753 810666
E: southeast@DofE.org
 
South West
Second Floor,
26A High Street,
Corsham,
Wiltshire,
SN13 0HB.

T: 01249 701000 
E: southwest@DofE.org
 
Yorkshire & Humber
The Yorkshire Waterways Museum,
Dutch River Side, Goole,
East Yorkshire,
DN14 5TB.

T: 01405 780580
F: 01405 721484
E:  steve.wright@dofe.org
ASL (DofE Shop)
The Award Scheme Ltd,
Unit 18/19
Stewartfield Industrial Estate
(off Newhaven Road),
Edinburgh,
EH6 5RQ.

T: 0131 553 5280
F: 0131 553 5776
E: asl@DofE.org
 
Head Office
Gulliver House,
Madeira Walk,
Windsor,
Berkshire,
SL4 1EU.

T: 01753 727400 
F: 01753 810666
E: info@DofE.org
 
Fundraising
11 Belgrave Road,
LONDON SW1V 1RB
T: 0207 630 9039
F: 0207 630 9047
E: support@DofE.org
 
International
The International Award Association,
Award House,
7-11 St Matthew Street,
London,
SW1P 2JT.

T: 0207 222 4242
F: 0207 222 4141
E: info@intaward.org

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