RYA SafeTrx App 

The RYA SafeTrx app monitors your boat journeys and alerts designated emergency contacts should you fail to return on time.

Using iPhone and Android smartphone technology this tracking and alert system is easily accessible and ideal for those who don’t usually register sail plans or carry navigational aids and distress alerting equipment on board (for use in UK territorial waters).

When an emergency contact calls the Coastguard concerning an overdue trip the Coastguard will have access to your location and RYA SafeTrx trip data through our secure server. Since the RYA SafeTrx system tracks your course this means that the Coastguard is not struggling to determine where to begin the search effort.

Frequently Asked Questions

Where do I download the app from?

You can download the RYA SafeTrx app from the UK 

Apple Store iOS 6.00 and above (filter by "iPhone Only" in the App Store)

Google Store OS 4.0 and above

How much does the RYA SafeTrx system cost?

RYA members: app and trips free

Non-members: the app is free to download and trip bundles can be purchased at 10 trips for £1.49 and 20 trips for £2.49.

How do I get started?

  • Download the app from UK Apple Store Google Store 
  • Register on the RYA website if you have not done so previously, using your membership details if you are a member
  • Login to the app with your website username and password
  • Register your boat and emergency contact details
  • Enter your trip details and ETA. Tap 'Set Sail'
  • Arrive at destination, tap 'End Trip'

I am having a problem with my username and password.

Please contact web.support@rya.org.uk who will be able to assist you.

We have had some issues with RYA logins created before 2009. If you are able to sign in to the RYA website but your login details are not recognised on the SafeTrx App: Resave your password on the RYA website (can use the same password) and this should activate the account in the SafeTrx App (This may take a few minutes to update).

I am having a problem downloading or using the app.

Please contact rya@safetrxapp.com who will be able to assist you.

What are the key components to the RYA SafeTrx system?

  • Android and iOS Smartphone applications.
  • RYA SafeTrx Web for managing boater account details, trip details and for RYA members performance analytics.

 

Who has access to my Trip Plan details?

Trip information is stored on a secure server hosted by the RYA. Only the boater and RYA have access to routine trip data, HM Coastguard can view trips that are overdue. Please note the RYA SafeTrx privacy statement is available to review.  

How do I manage my account?

You can view and edit your account details using the RYA SafeTrx web including:.

What happens if I fail to close my Trip Plan within the logged ETA?

If the trip plan is not closed then an automatic escalation process is triggered starting with a reminder and ending with an SMS message sent to the nominated emergency contacts. The full escalation process is as follows:

Escalation level 1

15 minutes before the ETA is due to expire, you will receive a notification advising you to extend or end your trip plan.

Escalation level 2

Failure to close the trip when the trip ETA expires sends another reminder alert that the trip is now overdue and it must be either closed or extended.

Escalation level 3

15 minutes after the ETA has expired you will receive a warning notification that a SMS will be sent to your emergency contact in 15 minutes should the trip remain overdue.

Escalation level 4

30 minutes after the ETA has expired and if the trip has not been ended or extended, a SMS is sent to your emergency contact. If your emergency contact is unable to contact you, they are then advised to contact HM Coastguard.

What happens if I need to amend my ETA en route?

If you do not think that you will reach your destination within the ETA that you have set then you can change the ETA en route using the ‘Review’ button on the trip progress screen.

How does the app handle loss of cell coverage?

Alert Mode:

Where the RYA SafeTrx app experiences loss of cell coverage, it stores the trip location points in the phone. Once a signal becomes available again, it sends the backlog of stored trip information to the server and resumes posting trip information in real time.

Performance Mode:

If there is a loss of cell coverage in Performance Mode, the app continues to store the trip location points in the phone. If a trip is ended and there is still a loss of cell coverage, the app will store the trip location points on the phone until a connection is made. Once a signal becomes available again, it sends the stored trip information to the server. The app's Performance Reports screen provides an upload status for each trip.

What happens if the smartphone battery runs low?

Alert Mode:

The RYA SafeTrx app uses a number of methods to determine position and these do consume battery power. However, the app monitors your phones battery in real time and adapts to declining battery levels. If the battery level falls below 30%, the location transmission interval is adjusted from 1km to 2km. to save battery power. There is also a failsafe to ensure that if the battery falls to 10%, RYA SafeTrx suspends in order to preserve battery power for emergency calls. When your phone is plugged in to recharge, trip monitoring is resumed by opening the app again.

Performance Mode:

In Performance Mode, if the battery falls to 10% while running a trip, RYA SafeTrx suspends recording in order to preserve battery power for emergency calls. When your phone is plugged in to recharge, trip monitoring is resumed by opening the app again.

Please note that the battery levels reported on some Smartphones are rounded down to the nearest 5%, therefore trip recording may be suspended when the battery level is between 10%-15%.

How does the Coastguard access the RYA SafeTrx system?

HM Coastguard will be able to monitor trip plans that exceed their ETA and which have been notified to them by the emergency contact.

Can I add more than one boat and emergency contact?

Yes you have the option to add more than one boat and emergency contact. You can select which ones to use at the start of each trip.

Who can I contact if I am having problems?

User name and password issues contact web.support@rya.org.uk

Downloading or problems using the app contact rya@safetrxapp.com

What do the performance analytics provide?

RYA members who download the app will benefit from an additional feature unique to the RYA SafeTrx app; performance analytics. The Performance mode will enable you to analyse your speed and performance on the water whether you are racing or fine tuning whilst cruising.

The performance mode of the app is only available to members of the RYA.

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Article Published: June 11, 2014 16:31

Article Updated: June 29, 2014 16:48

 

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