Useful tools

Track your item

Enter your 13 character tracking numberTrack your Parcelforce Worldwide item

Enter your reference number

How to find your tracking number

Sending

Receiving

  • Redirecting your mail

    Forward mail from your old address

  • Keepsafe

    Going on holiday? We'll hold your mail while you're away

  • Arrange redelivery

    Missed your mail? We can redeliver on a more convenient date

  • Fee to pay?

    For paying customs or underpayment fees

  • Scam emails

    Be aware of a fraudulent email, claiming to be from Royal Mail, about lost items

Business services

Never be stuck for stamps again - now you can order, purchase and print your own postage online, in seconds.

Just give us a little notice and we'll ensure that all your mail follows you safely to your new address.

Postman and man postroom

We're opening 100 delivery offices on Sunday afternoons

Help & Support

Need a little help with something?