I'm seeing an error message that says there's an existing account associated with my email address.

You can only sign up for one Facebook account per email address. If you're seeing an error message that says there's an existing account associated with your email address, review these troubleshooting tips:

  • If you already opened a Facebook account using your email address but lost your password, you can request a new password.
  • If you share this email address with someone else who already has a Facebook account, you'll need to use a different email address to create your account. You can create an email address for free using websites like Yahoo! and Gmail.
  • If you think you received this message by mistake, let us know.
Last edited about a month ago
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