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Please read this carefully because it sets out the terms of a legally binding agreement between you and the Financial Times. If you subscribe to receive the Financial Times newspaper, our newspaper terms and conditions also apply.
These are the terms and conditions on which you may use the FT.com website, FT’s mobile and other online services, the Financial Times newspaper and the content/services available on them (which we call “FT Content”). These terms apply to your use of FT.com and all FT Content irrespective of the delivery platform or device you use to access it.
By accessing FT.com you are agreeing to these terms and conditions. If you use FT.com in the course of your business or work, you are also agreeing to these terms and conditions on behalf of that business. We only make these terms and conditions available in the English language.
If you do not agree with the terms and conditions (or are not authorised to do so on behalf of your business or work) you should not use FT.com or any FT Content and should cancel any subscription in accordance with your cancellation rights (see Section 5 below). If you have any questions please contact help@ft.com. We recommend that you print and save a copy of these terms and conditions for your records.
We strongly recommend that you read these terms and conditions in their entirety. Except where we state otherwise in Section 6, references in these terms and conditions to ”FT” (or ”we”, ”us” or ”our”) refer to the company operating FT.com. See Section 12 below for details.
1. Introduction
These terms and conditions were last updated on 13 March 2014 and replace all previous terms and conditions for FT.com. FT may update these terms and conditions for legal or regulatory reasons, or to reflect changes in our services or business practices. We will provide notice of such changes in Section 13 below. You should regularly check Section 13 to see if any changes have been made. If you are an FT.com subscriber, any changes will become effective from the date of your next payment following the change unless we notify you otherwise. If you are not an FT.com subscriber, any changes will become effective as soon as we notify you of them.
We may in exceptional circumstances cease to publish FT.com, the FT Content or cease to provide subscription services. If we do so, then we will have no further obligation to you, unless you are a subscriber in which case we will offer you a refund of the unexpired period of your subscription. See Section 5 for details.
2. Access and Use
Our ability to invest in high quality journalism depends on our users complying with this Section 2. We recommend that you also read our Copyright Policy that summarises how you are allowed to use FT Content. It also invites organisations that may be using FT Content without the appropriate permissions to approach us with a view to discussing the purchase of a licence to legitimize that use. See http://ftcorporate.ft.com/ for details. The amount of FT Content that you can view on FT.com depends on what type of user you are, see www.ft.com/psp and www.ft.com/daypass
In summary, unless you are a registered user you may not be permitted to view any articles; if you are a registered user, you can view a limited number of articles a month; if you have a temporary access pass, the amount of FT Content that you can view will depend on the type of pass you purchased; if you have a Standard subscription you can view all of our articles, with the exception of Lex; and if you have a Premium subscription, you can also view Lex. We may vary the amount of content each category of user can access depending on the device used to access FT Content. From time to time we may invite specific groups of users to access certain sections of FT.com which may be the same as or different to the access given under either of the subscriptions. In addition, certain pages are only designed for use by UK users.
Permitted Use: All FT Content belongs to FT or its licensors who own all intellectual property rights (including copyright and database rights) in the FT Content and any selection or arrangement of the FT Content. No intellectual property rights in any FT Content are transferred to you. “FT” and “Financial Times” are registered trade marks and you may not use them without written permission from FT.
For details of how you are permitted to use and link to FT Content, and details of some particular, non-exhaustive restrictions on use, please see our Copyright Policy, which forms part of this agreement.
3. Privacy Policy and Registration
All information received by you from your use of FT.com will be used by FT in accordance with our Privacy Policy. Please read this for details of how we may process your personal data.
On registration, you must provide FT with accurate, complete registration information and it is your responsibility to update and maintain changes to that information on the applicable FT.com registration or subscription pages. FT is entitled to rely on any information you provide to us.
Each registration is for a single user only. On registration, you will choose a user name and password (”ID”). You are not allowed to share your ID or give access to FT Content through your ID to anyone else. FT does not allow multiple users on a network or within an organization to use the same ID. FT may cancel or suspend your access to FT.com if you share your ID without further obligation to you. You may not create additional registration or subscription accounts for the benefit of others or with the aim of avoiding our use of IDs to control access to and use of FT.com.
You are responsible for all use of FT.com made by you or anyone else using your ID and for preventing unauthorised use of your ID. If you believe there has been any breach of security such as the disclosure, theft or unauthorised use of your ID or any payment information, you must notify FT immediately by e-mailing us at help@ft.com. We recommend that you do not select an obvious user password (such as your name) and that you change it regularly.
If you provide FT with an email address that will result in any messages FT may send you being sent to you via a network or device operated or owned by a third party (e.g. your employer or college) then you promise that you are entitled to receive those messages. You also agree that FT may stop sending messages to you without notifying you.
If you are a registered user of or subscriber to FT.com then you may choose to use FT.com’s ”Remember me” log in feature that enables you to be logged in automatically to FT.com whenever you visit FT.com without having to manually log in each time. We recommend that you do not enable this feature on any computer that is or may be used by anyone other than you in order to prevent unauthorized access by third parties to both your subscription details and features of FT.com personal to you.
4. Subscription Services and Temporary Access Passes
We offer subscription services through FT.com and recommend that you read our Frequently Asked Questions for more details and before purchasing a subscription.
Types of subscription/temporary passes: unless you purchase a subscription or temporary access pass to use FT.com then your usage rights will be limited as set out at www.ft.com/psp You may obtain broader usage rights by purchasing an FT.com subscription or temporary access pass. We currently offer two levels of FT.com subscription called Standard and Premium. In certain countries we also offer a bundled subscription which allows you to purchase an FT.com subscription together with a subscription to buy the Financial Times newspaper (what we call a “Bundled Subscription”). We also offer certain other subscription services from time to time (such as our ‘Email article’ tool and the ‘FT Alphaville 6am Cut’). FT reserves the right to vary the amount of content and types of service that it makes available to different categories of user which means that we may increase or reduce the content and services that are only available to paying subscribers or temporary access pass holders from time to time.
Contract formation: FT will try to process your subscription or temporary access pass promptly but does not guarantee that your subscription or temporary access pass will be activated by any specified time. By submitting your payment and other subscription details, you are making an offer to us to buy a subscription or temporary access pass. Your offer will only be accepted by us and a contract formed when we have successfully verified your payment details and email address, at which point we will provide you with access to your subscription or temporary access pass. FT reserves the right to reject any offer in its discretion, for any or no reason.
Payment details: when you subscribe or purchase a temporary access pass you must provide us with complete and accurate payment information. By submitting payment details you promise that you are entitled to purchase a subscription or temporary access pass using those payment details. If we do not receive payment authorization or any authorization is subsequently cancelled, we may immediately terminate or suspend your access to your subscription or temporary access pass and may in suspicious circumstances contact the issuing bank/payment provider and/or law enforcement authorities/other appropriate third parties. If you are entitled to a refund under these terms and conditions we will credit that refund to the card or other payment method you used to submit payment, unless it has expired in which case we will contact you. If you buy a subscription or temporary access pass using a corporate credit card than we will treat your subscription or temporary access pass as being for the benefit of both you and the relevant company.
Pricing: the subscription price and temporary access pass price will be made clear to you on our sign-up pages or otherwise during the sign-up process and may vary from time to time or by country. You agree to pay the fees at the rates notified to you at the time you take out your subscription or purchase your temporary access pass. For certain subscriptions you can take out either an annual or monthly (or other frequency we offer) subscription. Other subscription services may only require a one-off payment. You can also take out any other fixed term or payment frequency that we may offer from time to time. FT will charge you in British Pounds Sterling, United States Dollars, Euros, Singapore dollars, Australian dollars, Hong Kong dollars, Swiss Francs or Japanese Yen depending on the service and your country of residence. You may also have to pay any applicable local taxes. Please click here for further tax information. Eligibility for any discounts is ascertained at the time you subscribe and cannot be changed during the term of your subscription. We will always tell you in advance of any increase in the price of your subscription and offer you an opportunity to cancel it if you do not wish to pay the new price.
Pricing errors: if we incorrectly state a price to you whether online or otherwise, we are not obliged to provide you with a subscription or temporary access pass at that price, even if we have mistakenly accepted your offer to buy a subscription or temporary access pass at that price, and reserve the right to subsequently notify you of any pricing error. If we do this, you may cancel the subscription or temporary access pass without any obligation to us and we will refund you any money you have paid us in full or you may pay the correct price. If you refuse to exercise either of these choices then we may cancel your subscription or temporary access pass and will refund you any money you have paid us in full. We will always act in good faith in determining whether a genuine pricing error has occurred.
Other costs: in addition to any subscription or temporary access pass fees you pay, you are responsible for paying any internet connection or other telecommunications charges that you may incur by accessing FT.com or using the services available on it. For example, if you use any of our mobile services then your network operator may charge you for data or messaging services.
Trials: we may from time to time and at our discretion make a trial available to users, in which case we will only charge you for your subscription with effect from the expiry of the trial period. No more than one trial per subscriber is allowed in any twelve month period.
Moving house: if you have a bundled subscription and are moving house, then we will transfer your newspaper delivery to your new address. However, if we are unable to provide you with a home delivery service to your new address, we will provide you with a pro rata refund for the newspaper element of your subscription, which means that we will refund part of your subscription fee for the unexpired period of the subscription.
Newspaper delivery: FT will aim to commence delivery of the Financial Times newspaper to you within 2 business days (UK), 7-10 business days (Eurozone) or 10-12 business days (United States) of your subscription commencing, delivery times for other regions will be confirmed to you separately. Any failure to commence delivery within the foregoing timescales will not constitute a breach of these terms and conditions by FT. Once delivery has commenced, the Financial Times newspaper will be delivered Monday through to Saturday at the one delivery address specified when your order was confirmed.
5. Renewal and Cancellation of Subscriptions
Renewals: If you chose to pay monthly, your subscription will continue until you tell us that you no longer wish to receive it, in which case you will stop paying the monthly fees. We will notify you in advance of any changes to the price of your subscription that will apply upon your next monthly renewal. Please see the “Cancellations by you” section below for details of how to cancel your monthly subscription. For annual subscriptions, before each renewal, you will be sent a reminder notice stating the rate that will apply for the renewal period. Unless you notify us before the end of your annual subscription period that you no longer wish to receive it, your annual subscription will renew for another year. We will charge the subscription using the same card or other payment method that you previously used.
Cancellations by you and refunds: unless you cancel your subscription before we have started providing any part of it to you (in which case we will provide you with a full refund), then you agree that once we have started providing any part of your subscription to you, you do not have any right to cancel your subscription or any part of it until the end of your then current subscription period. This means that you are not entitled to a refund once we have started providing any part of your subscription to you, except in the very limited circumstances which are referred to in these terms and conditions. Although you may notify us of your intention to cancel at any time, such notice will only take effect at the end of your then current subscription period. You may notify us of your wish to cancel your subscription by contacting our Customer Services team at help@ft.com. Or alternatively, call + 44 (0)207 775 6248 if you are in the UK, Europe or Rest of the World, +1 800 628 8088 for US and Canada and +852 2905 5555 for Asia. You may also use these telephone numbers to temporarily suspend newspaper delivery if you have an FT Bundled subscription, for example if you are going on holiday, although you must provide at least 5 business days advance notice for this to be implemented.
Cancellations by us: FT reserves the right to suspend or terminate your subscription if you breach these terms and conditions, with or without notice and without further obligation to you. You will not be entitled to any refund in these circumstances. If however we terminate or suspend your subscription for any other reason and/or permanently cease publishing FT.com, the FT Content or cease to provide subscription services then, unless there are exceptional circumstances, we will provide you with a pro rata refund to your credit card, which means that we will refund you with any amounts that you have paid us in advance that relate to any remaining and unexpired period of your subscription.
6. Who Your Subscription Contract is With
If you buy an FT.com subscription only or temporary access pass or other subscription service or if you buy an FT Bundled subscription (i.e. FT.com subscription and Financial Times newspaper subscription together) and are resident in any country OTHER THAN those specified below, then you will be contracting with The Financial Times Limited, whose principal place of business is at One Southwark Bridge, London SE1 9HL, United Kingdom.
If you buy an FT Bundled subscription (i.e. FT.com subscription and Financial Times newspaper subscription together) and are resident in one of the countries specified below, you will be contracting with the applicable entity listed below:
These terms and conditions apply for the benefit for any or all of the above entities who may rely on them and/or enforce them in their own right.
7. User Generated Content
FT.com includes discussion forums and blogs that allow interaction between users and between users and FT journalists (we call these “Forums”). We call the information posted to these forums or blogs by users “User Generated Content” or “UGC”.
If you wish to view or participate in a Forum then you must comply with any specific rules posted on the Forum. You will retain ownership of the copyright in any of your UGC that you or we publish on FT.com so you are free to re-use it as you wish. You agree that if you post UGC to a Forum then you are granting FT a right (but not an obligation) unlimited in time to publish, re-use, archive, modify, delete or commercially exploit that UGC in whole or in part as we see fit, whether on FT.com or otherwise, without any requirement to pay you for this and with or without attribution to you. This means that you grant us a worldwide, non-exclusive, perpetual, irrevocable, royalty-free licence to use any UGC you publish in whole or in part in any manner and for any purpose whatsoever and without further obligation to you. You also waive any moral rights that you may have in regard to the UGC.
You are responsible for all the content of any of your UGC that you or we publish. You are financially responsible to us for any claim against us by any third party that your UGC is not in accordance with the bullet points below or that otherwise relates to your UGC.
You agree that you will:
The Forums contain UGC submitted by users over whom FT has no control so we cannot therefore guarantee the accuracy, integrity or quality of any UGC. Some users may not behave properly and may post UGC that is misleading, untrue or offensive.
It is not possible for FT to fully monitor all UGC published on FT.com but where we have actually received notice of any UGC that is potentially misleading, untrue, offensive, unlawful, infringes third party rights or is potentially in breach of these terms and conditions, then we will review that UGC, decide whether to remove it from FT.com and act accordingly. If you believe that any UGC published on FT.com infringes any legal rights that you may have or is not allowed under these terms and conditions, please notify us immediately with specific details by contacting us at help@ft.com or report.comments@ft.com.
8. Third Party Sites and Services
FT.com may contain links to other Internet websites or online and mobile services provided by independent third parties, including websites of our advertisers and sponsors (what we call “Third Party Sites”), either directly or through frames. Third Party Sites may be co-branded with FT and so include FT’s trade marks.
It is your decision whether you purchase or use any third party products or services made available on or via Third Party Sites and you should read Section 9 below carefully. Our Privacy Policy does not apply to Third Party Sites.
FT.com contains advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on FT.com complies with international and national law. FT is not responsible for any error or inaccuracy in advertising or sponsorship material.
Copyright in any software that is made available for download from FT.com belongs to FT or its suppliers. Your use of the software is governed by the terms of any licence agreement that may accompany or be included with the software. Do not install or use any of this software unless you agree to such licence agreement. FT is not responsible for any technical or other issues that may happen if you download third party software.
9. Our Responsibilities To You
A summary of what this section means: this section is important and you should read it carefully. It makes clear to what extent, if any, FT accepts responsibility (liability) to you for your use of FT.com or the FT Content or in respect of any third party products or services that we refer to or link to on FT.com. Unless you are a subscriber to FT.com or have a temporary access pass, we accept no financial responsibility to you arising from your use of FT.com or the FT Content. If you are a subscriber to FT.com or have a temporary access pass, we limit our financial responsibility to you arising from your use of FT.com or the FT Content to the price you paid for your subscription or temporary access pass. In no circumstances do we accept responsibility for your use of Third Party Sites or in respect of any Third Party Products. By Third Party Sites we mean websites, online or mobile services provided by third parties, including websites of advertisers and sponsors that may appear on FT.com. By Third Party Products we mean products or services provided by third parties. Although this means that we accept very little in the way of financial responsibility for your use of FT.com and the FT Content, we think this is fair on the basis that you can view certain content and services free-of-charge, and the cost of a subscription or temporary access pass for additional access rights is relatively inexpensive. It is not commercially possible for us to accept more responsibility for your use of FT.com than set out in this Section 6 taking into account that we permit you to use FT.com for no or a relatively inexpensive cost.
Limitations of FT Content: the FT Content (including any information we publish regarding Third Party Products) is only for your general information and entertainment purposes and is not intended to address your particular requirements. In particular, the FT Content, including UGC and any other content provided by third parties and distributed by FT.com, does not constitute any form of advice, recommendation, representation, endorsement or arrangement by FT. It is not intended to be and should not be relied upon by users in making (or refraining from making) any specific investment, purchase, sale or other decisions. Appropriate independent advice should be obtained before making any such decision, such as from a qualified financial adviser. Any agreements, transactions or other arrangements made between you and any third party named on (or linked to from) FT.com are at your own responsibility and entered into at your own risk. Any information that you receive via FT.com, whether or not it is classified as ”real time”, may have stopped being current by the time it reaches you. Share price information may be rounded up/down and therefore may not be entirely accurate.
What we promise: FT WILL TRY TO DEVELOP AND OPERATE FT.COM WITH REASONABLE SKILL AND CARE AND WILL USE REASONABLE EFFORTS TO PROMPTLY REMEDY ANY FAULTS OF WHICH IT IS AWARE. THIS IS THE ONLY PROMISE WE MAKE IN RELATION TO OUR PROVISION OF FT.COM, THE FINANCIAL TIMES NEWSPAPER AND THE FT CONTENT.
What we do not promise: FT.COM AND THE FT CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. THIS MEANS THAT FT DOES NOT MAKE ANY PROMISES IN RESPECT OF FT.COM OR THE SERVICES AND FUNCTIONS AVAILABLE ON OR THROUGH FT.COM OR OF THE QUALITY, COMPLETENESS OR ACCURACY OF THE INFORMATION PUBLISHED ON OR LINKED TO FROM FT.COM. TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, FT DISCLAIMS ALL WARRANTIES, REPRESENTATIONS, CONDITIONS AND DUTIES (EXCEPT ANY DUTIES OF GOOD FAITH) OF ANY KIND, INCLUDING WITHOUT LIMITATION, ANY WARRANTIES OF SATISFACTORY QUALITY, MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE. FT ALSO DOES NOT MAKE ANY PROMISES AS TO THE TIMELINESS, SECURITY, PERFORMANCE OR AVAILABILITY OF FT.COM AND DOES NOT PROVIDE ANY WARRANTY OR REPRESENTATION THAT FT.COM IS FREE FROM INFECTION BY VIRUSES OR ANYTHING ELSE THAT HAS CONTAMINATING OR DESTRUCTIVE PROPERTIES.
THE ABOVE DISCLAIMERS APPLY EQUALLY TO YOUR USE OF FT.COM AND ALL FT CONTENT. WITHOUT LIMITING THE ABOVE, FT IS NOT LIABLE FOR MATTERS BEYOND ITS REASONABLE CONTROL. FT DOES NOT CONTROL THIRD PARTY COMMUNICATIONS NETWORKS (INCLUDING YOUR INTERNET SERVICE PROVIDER), THE INTERNET, ACTS OF GOD OR THE ACTS OF THIRD PARTIES.
Our financial responsibility to you:
YOU AGREE THAT IF WE ARE IN BREACH OF THESE TERMS AND CONDITIONS, WE WILL ONLY BE RESPONSIBLE TO YOU FOR ANY DAMAGES THAT YOU INCUR ARISING OUT OF YOUR USE OF FT.COM OR THE FT CONTENT (TO THE EXTENT THAT FT’S LIABILITY IS NOT OTHERWISE EXCLUDED BY THIS SECTION 6) AS FOLLOWS:
THE LIMITATIONS OF LIABILITY IN THIS SECTION 9 APPLY FOR THE BENEFIT OF FT, ITS AFFILIATES, INCLUDING THOSE LISTED IN SECTION 6 AND ALL OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUCCESSORS AND ASSIGNS.
TO THE FULL EXTENT PERMITTED BY LAW YOU ACKNOWLEDGE AND AGREE THAT OUR THIRD PARTY CONTENT AND DATA SUPPLIERS HAVE NO LIABILITY WHATSOEVER TO YOU IN RESPECT OF ANY OF THEIR DATA SUPPLIED TO YOU AS PART OF THE FT CONTENT.
YOU ALSO AGREE TO WAIVE, TO THE FULL EXTENT PERMITTED BY LAW, ANY RIGHT YOU MAY HAVE TO BRING LEGAL CLAIM AGAINST SUCH THIRD PARTIES ARISING FROM YOUR USE OF THEIR CONTENT OR DATA ON ANY FT SERVICE. Notwithstanding anything else in this Section 9, FT’s liability will not be limited in the case of death or personal injury directly caused by FT’s negligence in those countries where it is unlawful for FT to seek to exclude such liability.
If you use either the Managed Funds or Personal Finance pages: YOU AGREE THAT THESE AREAS OF FT.COM ARE DESIGNED FOR USE BY UNITED KINGDOM USERS ONLY AND YOU SHOULD NOT USE THEM IF YOU ARE ORDINARILY RESIDENT OUTSIDE OF THE UNITED KINGDOM.
10. Choice of Law and Jurisdiction
If you are a user whose principal address or principal use of FT.com occurs in any jurisdiction other than the United States then these terms and conditions will be subject to English law. In this case, to the extent possible in the applicable jurisdiction, both you and we agree that the courts of England will (subject to the final paragraph in this Section 10) have non-exclusive jurisdiction to settle any dispute which may arise out of, under, or in connection with these terms and conditions.
If you are a user whose principal address or principal use of FT.com occurs in the United States then these terms and conditions will be subject to the laws of the State of New York. In this case, to the extent possible in the applicable jurisdiction, both you and we agree that the courts of the State of New York will (subject to the final paragraph in this Section 10) have non-exclusive jurisdiction to settle any dispute which may arise out of, under, or in connection with these terms and conditions.
For the exclusive benefit of FT and to the extent possible in the applicable jurisdiction, FT will retain the right to bring or enforce proceedings as to the substance of the matter in the courts of the country of your residence or, where these terms and conditions are entered into in the course of your trade or profession, the country of the place of business in which you agreed to these terms and conditions or (if different) the country of your principal place of business.
11. General
You may not license or transfer any of your rights under these terms and conditions. We may transfer any of our rights or obligations under these terms and conditions to any company within the Financial Times group of companies but if we do so we will ensure that any company to whom we transfer our rights or obligations will continue to honor your rights under them.
If any provision of these terms and conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these terms and conditions, which will remain in full force and effect.
Failure by either party to exercise any right or remedy under these terms and conditions does not constitute a waiver of that right or remedy. Headings in these terms and conditions are for convenience only and will have no legal meaning or effect.
FT.com is best viewed with one of our supported browsers. Our current list of supported browsers and the degree to which they are supported can be found here. Any payment information you send to us over the Internet is encrypted using 128 bit Secure Socket Layer technology. SSL is currently the preferred method to securely transfer credit card data over the Internet.
12. Corporate Information
The Financial Times Limited is the publisher of the Financial Times newspaper and the FT.com website, and its corporate details are as follows: registered office address is Number One Southwark Bridge, London SE1 9HL; company number is 227590; VAT number is 278 5371 21; and Data Protection Registration Number is Z7087146. In addition, the Managed Funds and Personal Finance areas of FT.com are operated separately by FT Personal Finance Limited whose corporate details are as follows: registered office address is Number One Southwark Bridge, London SE1 9HL; company number is 3855520; VAT number is 278 5371 21; and Data Protection Registration Number is Z7670392.
13. Changes to Terms and Conditions
These terms and conditions were published on 13 March 2014 and replace with immediate effect the terms and conditions previously published on 26 October 2011. Changes were made as follows: