title
Analytics & insight
Likes: Big data, algorithms & Dan Ariely
The analytics & insight team are thought leaders in their field, with a scientific approach to the world of giving. They collaborate with top UK academics and industry professionals, focusing on how we can use advanced machine learning, psychology and big data to increase generosity.
Charities
Likes: Sports, languages & low level banter
The charities team spreads the word about JustGiving to the third sector, making sure we're known as fundraising specialists. They provide expert advice, industry analysis and innovative new tools to help charities maximise their fundraising.
Content
Likes: Books, cake & Prince
The content team produces and edits everything you read, watch and experience on JustGiving. Inspiring fundraisers and charities with compelling stories and creative ideas, you’ll generally find them happily decluttering Word files, surrounded by cake and books.
Customer support
Likes: Cheese, festivals & tea
The customer support team is here to offer practical advice to our customers and to solve any problems they might be having. Naturally cheerful and passionate about helping people support the causes they care about, they’re the go-to gang for insight on what our customers are thinking.
Design
Likes: Trainers, denim & gifs
Our resident creative geniuses turn our ideas into beautifully designed products using sketching and creative suite. They’re imaginative and original with an obsessive eye for detail, an abundance of artistic talent and a worrying preoccupation with what they put on their feet.
Finance
Likes: Spreadsheets, football & bad animations
Approachable, commercial and utterly dependent on their spreadsheets and calculators. The finance team don’t just produce the numbers but look behind them too, forecasting how our business should be growing and helping us stay on target.
Marketing
Likes: Sci-fi, running & wedding plans
Our marketing team produce inspiring campaigns to keep our fundraisers and partners motivated and informed. They're creative and analytical, and are always the first to know about the latest news and developments within the industry.
Partnerships
Likes: London, popcorn & the last bus home
It’s the partnerships team’s job to find new charity and business partners for us to work with. They make sure we're joining forces with the right companies to help us reach even more people and raise more money.
People operations
Likes: Breakfast & regional accents
The people operations team bring in remarkable people, help us make the most of our existing talents, and unearth new skills we didn’t know we had. They value culture and a good working environment, and spend a lot of time on getting these things right.
Product
Likes: Burritos, magnets & moving fast
Working across the business and pulling all our teams together, the product managers are focused on building the best possible experience for all our customers. Testing ideas and learning quickly, they anticipate what our customers might need in future as well as what they need right now.
Tech
Likes: Smashing bugs & fragging colleagues
Multi-disciplined and diverse in every respect, our tech team is a collaborative group of technical engineers and creatives. Curious by nature and free to make and admit mistakes, they play with code and technology as much as they build, support and innovate with it.
UX
Likes: Horses, chairs & yoga
Rational, curious, experimental and calm, the UX team makes sure that our users’ needs are always represented. They help us to simplify and solve the problems that we come across so that our products are logical, straightforward and easy to use.