Quality assurance 

To constantly monitor and improve training and examination processes the RYA has contracted the Leadership Factor, a Quality Assurance company, to survey candidates for Yachtmaster™, Yachtmaster™ Coastal and Advanced Powerboat exams.

The RYA are proud of the fact that over 1 million people have completed an RYA course in the last 10 years, and over 21,000 yachtsmen and women have passed an RYA Yachtmaster™ Offshore exam the pinnacle of the RYA's qualification system.

In order to constantly monitor and improve training and examination process the RYA have contracted the Leadership Factor, a Quality Assurance company, to survey candidates for Yachtmaster™, Yachtmaster™ Coastal and Advanced Powerboat exams. The Leadership Factor's other clients include the BBC, HBOS, Volkswagen, Rolls Royce Aerospace, Direct Line, IBM, Visa and City and Guilds.

The RYA has consistently been placed high in the top quartile of companies surveyed, representing an excellent level of customer satisfaction and confidence in our exams. The RYA is currenty ranked in the 97th percentile for SRC exams and 96th for Yachtmaster™ Coastal/Yachtmaster™ exams.

Please use the links below to view the reports.

Advanced Powerboat, Yachtmaster™ Coastal and Yachtmaster™ Offshore Exam Feedback

• January 2013
• February 2013
• March 2013
• April 2013
• May 2013
• Annual Report 2012
• Annual Report 2011
• Annual Report 2010

Yachtmaster Coastal and Yachtmaster™ Offshore exam feedback

• 2009 summary report
• 2008 summary report
• 2007 summary report
• 2006 summary report
• 2005 summary report

SRC Radio exam feedback

• March 2009
• February 2009
• January 2009
• 2008 summary report
• 2007 summary report
• 2006 summary report
• 2005 summary report