Security & Privacy

Frequently Asked Questions

Does Amazon.com sell my personal information?

Amazon.com knows that you care how information about you is used and shared, and we're not in the business of selling customer information. Many spammers and spoofers use programs that randomly generate e-mail addresses, in the hope that some percentage of these randomly-generated addresses will actually exist. You can find out more about how your personal information is protected in our Amazon.com Privacy Notice.

I have a charge from Amazon that I didn't authorize. Can you tell me what it's for?

Visit our Help page on Understanding Your Credit Card Statement to find common causes of an unknown transaction, and instructions for what to do if you still can't verify what the charge is for.