FAQs about Warehouse Deals and product conditions Questions about the condition of a product on Warehouse Deals?

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Amazon Warehouse Deals Frequently Asked Questions
What is Amazon Warehouse Deals?

Amazon Warehouse Deals is a part of Amazon.com that specializes in offering great deals on returned, warehouse-damaged, used, or refurbished products that are in good condition but do not meet Amazon.com rigorous standards as "new." We also offer products in new and open-box condition.

Are all purchases guaranteed?

All purchases are backed by Amazon’s A-to-z Guarantee.

If you are unsatisfied with the product for any reason, you can return the item in accordance with Amazon's return policy.

Do Amazon Warehouse Deals products qualify for Prime or Super Saver Shipping?

Yes. Eligible items sold by Amazon Warehouse Deals qualify for Prime or Super Saver Shipping.

Do products come with a warranty?

No. Used products generally do not come with a manufacturer's warranty but all of our items are backed by Amazon’s A-to-z Guarantee. If you would like additional protection, you can purchase a warranty from Square Trade to cover certain items.

How do you evaluate a product's condition?

We thoroughly test the functional and physical condition of each item and give the product a specific grade before selling it.

Your inventory keeps changing, is this normal?

Yes. Since we specialize in returned, warehouse damaged, used or refurbished products, we can't predict future availability for any item, so check back often and order quickly.

 
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