Frequently Asked Questions
- Customer Care Email:
- customercare@diapers.com
- Customer Care:
- Phone: 1-800-DIAPERS (1-800-342-7377)
- Customer Care Hours:
- 24 hours a day, 7 days a week
It's confusing - diapers, wipes and formula come in so many different package sizes. There are jumbo packs, mega packs, value packs, etc. Because of this, it can be difficult to compare prices.
We sell most of our products in large wholesale box sizes. This translates into cheaper prices for our customers. Traditional drugstores, supermarkets and discount retailers typically don't buy large pack sizes due to shelf space limitations.
So, when comparing our prices to those of other retailers, you should compare the "per-diaper" or "per-ounce of formula cost" of our products to the alternatives. Our prices are some of the cheapest you will find anywhere.
Note that we also carry smaller box sizes too for those who prefer to buy these.
Types of Products We Sell & Additional Requests
We aim to become a one stop shop for all baby essential products that you must buy regularly. These include diapers, baby formula, wipes, bottles, pacifiers, soaps, creams, detergent, liquid nutrition, first aid kits, etc. Everything we sell is listed on the website.
We welcome additional suggestions of products and brands you would like us to carry. Just call us or email us at CustomerCare@diapers.com