Shipping is free and fast for any YoYo.com order of $35+. For orders under $35, shipping is $4.99. For details about shipping to destinations beyond the 48 contiguous states, learn more here.

We ship via UPS and several other premium carriers to provide expedited service. When you order by 6 p.m. on a business day, most orders will ship the same day and you will receive it in 2 business days. We do not yet offer guaranteed overnight shipping, although many areas of the country do receive their orders the next day. Note that some items, including those shipped directly from the manufacturer, will take longer to arrive; ship times for these products will be noted directly on the product detail page.

Click to find out when you will receive your order.

Note: You must order by 6 p.m. in the time zone of your order's destination for 2-day shipping to apply.

The following orders may result in delayed shipping:

Incorrect shipping address

Shipping address does not match billing address

Payment delay or issue

Orders held because they contain a large quantity of a single item that would cause inventory depletion (note: this is an infrequent circumstance)

UPS failure to deliver (e.g. severe weather conditions)

When your order ships, you will receive an email with shipping and tracking information. You can use your tracking number on the carrier's website to trace your order. We also list your tracking number with your order detail; click the "Order Status" button when you log in to your account.

If the tracking information shows the order has been delivered, be sure to check everywhere - occasionally, carriers leave deliveries with neighbors, building managers, or places such as your porch, garage, or even behind bushes. If there is no tracking information or the tracking information shows the item was returned to us, please contact us by email or phone. We may have the wrong shipping address, the driver may have unsuccessfully attempted delivery, or the carrier may have lost it.

It's up to the driver's discretion whether to require a signature for delivery, drop the package off at your doorstep or to leave it with a building manager or doorman. If the driver believes it's best to obtain a signature, he or she will try a few times to secure one. When a package is returned "undeliverable", you should get a full refund unless it is determined that the order was improperly refused. Undeliverable orders will not be resent. You must place a new order to receive your items.

Whenever possible, we will ship all of your products together in one box. However, if the order is large or needs to ship from more than one of our warehouse facilities, your packages may arrive separately. If your package will be arriving on different days - this is rare - it will be noted in your shopping cart. If you log in to your account and see more than one tracking number listed for your order, expect to receive separate packages. On the UPS website, you can also see the estimated delivery date for each package. Note that gift certificates are shipped separately.

Based on customer feedback, we have now expanded delivery to Alaska, Hawaii, U.S. Territories and APO/FPO addresses. However, due to the additional fees and challenges associated with shipping to these special destinations, we're asking you to help cover a portion of the shipping and handling costs.

When shipping to these locations, please keep in mind the following:

Shipping rates vary based on order size and weight and are calculated at checkout.

Delivery time will take longer; estimated dates will be provided at checkout.

Delivery to APO and FPO addresses may take an additional 7 to 14 days.

Due to USPS regulations, items deemed hazardous cannot be shipped to these locations. Products will be flagged at checkout.

Please note: We are currently unable to ship to P.O. boxes and international addresses other than those mentioned above.