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Friday Small Business Roundup: Marketing With Google + and More

June 28th, 2013 ::

Are You Giving Online Shoppers the Customer Service Essentials They Expect? Read Rieva Lesonsky’s post to find out.

Are you making the most of Google+? Read Monika Jansen’s 5 Steps for a Successful Google+ Hangout.

How Can Home-Related Businesses Market to Millennials? Discover how this generation is different from any other in Karen Axelton’s post.

Trying to reach new B2B customers? Don’t miss Maria Valdez Haubrich’s post How Content Marketing Helps Make the B2B Sale.

Speaking of new customers, did you know This Hidden College Market Could Be a Gold Mine? Read Rieva Lesonsky’s post to find out what you could be missing out on.

Struggling to make your B2B marketing compelling? Read Monika Jansen’s 3 Examples of Engaging B2B Infographics From Non-Visual Companies.

You’re always trying to get new customers–but what about the ones you already have? Read Rieva Lesonsky’s post Customer Service Tips to Keep Your Most Valuable Customers Happy to keep them coming back.

Become a brand customers love! Read Monika Jansen’s 9 Great Tips on Creating Lovable Marketing From Industry Experts.

 

Friday Small Business Roundup: The Secrets of Happy Customers and More

June 21st, 2013 ::

Want to Improve Your Customer Service? Do a Customer Survey. It’s easy–Rieva Lesonsky shows you how.

Want your marketing to go viral? Monika Jansen’s post How to Combine Viral Content to Really Turbocharge Your Marketing will help.

Maria Valdez Haubrich has some surprising news: The Greener Your Business, the Greener Your Sales, a new survey says.

Keep your customers happy. Read Rieva Lesonsky’s 5 Steps to Using Twitter as a Customer Service Tool.

Make sure your marketing efforts fit your target market’s technology. Read Karen Axelton’s Who’s Using Smartphones and What Does It Mean to Your Business?

Are You Driving Customers Away With These Common Customer Service Mistakes? Rieva Lesonsky’s post tells you how to avoid the errors and keep customers coming back.

Your PR efforts finally landed publicity! Now how to ace the interview with that reporter or blogger? Read Monika Jansen’s 6 Tips for Giving a Great Interview to find out.

Have to interview someone? Check out Monika Jansen’s 5 Basic Tips for Conducting a Great Interview to handle it like a pro.

Friday Small Business Roundup: Customer Service and More

June 14th, 2013 ::

What Are Consumers Spending on This Summer—and How Can You Get Your Share? Read Karen Axelton’s post to find out.

Is a Talent Shortage Hurting Your Customer Service? Find out why small business owners still struggle to fill jobs in Rieva Lesonsky’s post.

Are you scrimping on new technology? It could be hurting your business. Read Maria Valdez Haubrich’s post How Does Your Small Business’s IT Spending Measure Up? to learn whether you’re getting left behind.

Dan Zarrella’s new book has valuable lessons for small business owners. Get the scoop in Monika Jansen’s series, Top Takeaways From the Science of Marketing, Part 1, and Top Takeaways From the Science of Marketing, Part 2.

Is your customer service up to par? Find out if you’ve got The 4 Factors in Great Customer Service.

People Are Talking—About Your Customer Service, That Is. To make sure they’re saying nice things, read  Rieva Lesonsky’s advice.

Want to learn something new? Read Monika Jansen’s post 6 Easy Ways to Improve Your Graphic Design Skills.

Friday Small Business Roundup: Beating the Big Guys and More

June 7th, 2013 ::

If you own a restaurant or food-related business, you won’t want to miss Rieva Lesonsky’s post on Tasty Food Trends for 2013 and Beyond.

Want to expand your empire? Read Maria Valdez Haubrich’s post Is Now a Good Time to Buy a Business?  to see if you’re ready to buy.

Feeling the need for a refresher course on SEO? Check out Monika Jansen’s post SEO 101: Everything You Need to Know About SEO in 2013.

If you have a retail business, you’ll be happy to read Rieva Lesonsky’s post Good News for Retailers: Millennials Love to Shop.

Curious about native advertising’s potential? Monika Jansen’s Your 6 Burning Questions About Native Advertising, Answered, has all the answers.

Yes, your business can compete against big companies–and win. Read 5 Ways a Small Business Can Successfully Compete Against the Big Boys, by Monika Jansen, to learn how.

If you’ve slashed your business travel budget, you may think again after reading Karen Axelton’s post Study Shows Spending on Business Travel Pays Off.

Customers Care About Social Responsibility—So Use Social Media to Prove You’re Doing Good. Rieva Lesonsky tells you how.

Friday Small Business Roundup: Hiring Smart and More

May 31st, 2013 ::

Is your email marketing missing the mark? Read Rieva Lesonsky’s post to learn The 1 Simple Trick That Makes Your Email Marketing More Effective.

Facebook contests can be effective–but also tricky. Read Monika Jansen’s 7 Tips From an Expert on How to Run a Facebook Contest to get the scoop.

What’s Holding M-Commerce Back? Find out in Rieva Lesonsky’s post.

Are Small Business Owners Ready to Hire? See if your plans align with other entrepreneurs’ in Maria Valdez Haubrich’s post.

If you’ve hired or are getting ready to hire, don’t miss Rieva Lesonsky’s post on 4 Secrets to Successfully Onboarding New Hires.

Trying to hire graphic designers but don’t want to pay a lot? Check out Monika Jansen’s post 5 Reasons Why Good Design Ain’t Cheap – or Free for a reality check.

Struggling to keep up with content creation for your content marketing plan? Read 6 Content Creation Takeaways From How to Feed the Content Beast, by Monika Jansen.

Is Your Restaurant Giving Customers What They Want? Learn what matters to today’s diners in Karen Axelton’s post.

Friday Small Business Roundup: Smarter Online Marketing and More

May 24th, 2013 ::

You’re sending out emails, but is anyone responding? If not, Monika Jansen has 9 Easy Ways to Improve Email Click-Through Rates.

What are customer personas and how can they help your marketing? Find out in 4 Easy Steps to Create Customer Personas, by Monika Jansen.

It doesn’t matter how many customers you attract to your business if they never come back a second time. Read Rieva Lesonsky’s post Is Your Business Driving Customers Crazy? to make sure you’re not driving customers away.

If you haven’t updated your business website since 1999, maybe it’s time to read Monika Jansen’s 8 Signs It’s Time for a New Website.

Hiring doesn’t have to mean the same old, same old. For Your Next Hire, Think Out of the Box, by Rieva Lesonsky, shows you some new ways to think about hiring.

Then expand your hiring horizons by reading Rieva Lesonsky’s How to Use Social Media to Find Job Candidates.

Do you own a restaurant? Read Rieva Lesonsky’s post to learn What Matters Most to Restaurant Customers.

How Are Your Employees Using Mobile Devices? See if you measure up in Rieva Lesonsky’s post.

Friday Small Business Roundup: Niche Markets and More

May 17th, 2013 ::

Did your small business have reason to celebrate on Mother’s Day? If you’re marketing to moms right, you did–check out Maria Valdez Haubrich’s post When It Comes to Social Media, Mom Just Can’t Get Enough, for tips on what moms want.

Wondering how to attract more restaurant customers? Read Karen Axelton’s tip in 1 Simple Step That Can Make More People Eat at Your Restaurant.

Do You Need to Hire an IT Expert? Rieva Lesonsky shares the reasons you might want to add an IT person to your team.

No matter who you’re hiring, read Rieva Lesonsky’s post on Secrets to Conducting a Successful Job Interview first.

What You Need to Know About Hispanic Consumers, by Rieva Lesonsky, will give you the scoop on an increasingly important market.

Speaking of niche markets, check out Monika Jansen’s post 7 Reasons Being Niche Will Improve Your Small Business’s Marketing Strategy.

Then improve your business blog by reading–and acting on — The Do’s and Don’ts of a Successful Guest Blogger Program, by Monika Jansen.

Last, but not least, get better results from your content marketing strategy. Monika Jansen shows you how in 7 Types of Content That Search Engines Love.

7 Types of Content That Search Engines Love

May 13th, 2013 ::

LoveOne of my favorite sources of marketing information is MarketingProfs – I learn so much from them. In a recent post, they wrote about the types of content that Google loves the most. I went through the list and pulled out the top 7 types that I thought were most relevant for small businesses – and that you are probably already doing.

Here are the 7 types of content that search engines like and you should be creating (if you’re not already):

1 – Interviews

Search engines like interviews for 4 main reasons: they get read, they get backlinks from the interviewee (bonus if the persons is an expert), backlinks are from trusted sites, and the content is unique.

You don’t need to conduct interviews in person unless you want to tape it and turn it into a video. I conduct most of my interviews via phone, but you can do them via email, too.

2 – Lists

Lists are usually fun, easy to scan, and easy to read – and readers love them. Search engines like them as long as the content is unique, and – bonus for you – they can be really easy to write.  You can do lists of your favorite industry books or blogs, best airports for business travelers, best pieces of advice you ever got, top industry best practices – you get the idea.

3 – Resource Centers

Creating a resource center on your website is a new content marketing trend for small businesses.  Think of it as a library of your content – ebooks, top blog posts by category, products, services, FAQs, etc. Because people share them, link to them, and spend time on them, search engines love them.

4 – Social

Did you know that Twitter, Facebook, and other social media networks are pulled up when you conduct a search? So, yes, the quality of the content you post on your social media accounts – and the amount of interaction it gets – helps boost your search rankings.

5 – Case Studies

Because case studies built around client success stories are interesting, people read them and share them. Your customers will link back to and share your blog posts, all of which is activity search engines really like – but you know that by now, don’t you?

6 – Predictions

You know the blog posts and articles that always come out around the new year that list industry predictions? People love them, read them, comment on them, and share them, so they tend to great search rankings.

7 – User-Generated Content

Search engines love user-generated content, whether it’s blog posts, images, or videos. Hold a contest that requires entrants to submit original content; if you allow others to comment on and vote for submissions, search engines will go crazy for all of the interaction.

Have you created content that showed up in the top of search results? What drove so much interaction?

Image courtesy of 123rf.com

Friday Small Business Roundup: Hiring Tips and More

May 10th, 2013 ::

Is your business seeking to hire female tech employees? Read Maria Valdez Haubrich’s post The Secret to Hiring Women Tech Employees: Get Virtual first.

Whatever type of worker you’re looking to hire, read The First Step to Finding the Perfect Employee by Rieva Lesonsky before you post that want ad.

Did you know radio can still be one of the most effective ad venues around? Read Karen Axelton’s Turn It Up: Why Radio Advertising Can Deliver for Small Business to learn why.

New to Twitter? Get the basics in Monika Jansen’s post Twitter 101: The Do’s and Don’ts When Getting Started.

Is your industry, well, kind of boring? No worries: Read 5 Marketing Tricks to Turn a Boring Business Into a Fun One, by Monika Jansen, and liven it up.

Web.com Small Business Tip of the Day: Women Breadwinners Call the Shots

May 6th, 2013 ::

Want to target your marketing efforts to the breadwinner in the family? According to The Luxury Institute’s recent survey, women are not only the CEOs of their families, but 41 percent of women included in the survey were also the family breadwinners, contributing more than 50 percent of the household income. However, despite the fact that these educated women are earning six-figure salaries, their top priority is still family. So how do you market to these highly educated, affluent women? Think about their busy schedules and high standards. Make sure your website is attractive, professional, easy to navigate and represented on social media. And finally, consider test marketing to this category to get some helpful feedback on what could be improved.



 
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