OFFICIAL ROLEX WEBSITE
All products displayed on the Website may be available at Official Rolex Retailers.
To ensure authenticity, genuine Rolex products are sold exclusively through Official Rolex Retailers. Rolex does not sell watches directly from the Website and cannot ensure the authenticity of watches sold online. We invite you to visit your nearest Official Rolex Retailer.
Rolex reserves the right at all times to modify the models featured in the Website. While Rolex has tried to accurately display shapes and colors of the products on the Website, the actual colors you see mostly depend on your monitor and may not be accurate.
Any addition or substitution of parts or accessories with those not manufactured by Rolex, as well as any alteration, modification or other material change made to or on Rolex products by a third party not authorized by Rolex cancels the warranty. Rolex does not approve any modification made on the Rolex products by non authorized third parties, including the addition of verbal and graphic elements, as well as any customization activity (such as black coated watches, the addition of aftermarket diamonds, bezels, dials and bracelets, etc.). These modifications may harm the quality and the integrity of the Rolex products.
All intellectual property rights such as trade marks, service marks, trade names, designs and copyrights are reserved and are exclusively owned by Rolex.
Privacy policy
Rolex respects your right of privacy and is committed to maintaining your confidence and trust. This Privacy Policy (the “Policy”) describes the privacy practices of the ROLEX.COM website (the “Website”). The Policy contains the types of information collected from you while you are using the Website and the ways in which Rolex uses and shares this information.
Please read the following carefully to understand our policies and practices regarding your personal information and how we will treat it. This Policy does not apply to any information you provide to us or that we may collect offline and/or through other means. It also does not apply to any information collected by another affiliated or third party website or application that may link to or be accessible from the Website.
Your Consent
By using the Website, you agree with the terms of this Policy, as well as the terms and conditions found in our Terms of Use Agreement. Whenever you submit information via the Website, you consent to the collection, use, and disclosure of that information in accordance with this Policy.
Information Collected from You
Rolex does not collect any personally identifiable information from you without your knowledge or permission and does not ask you for such information to access and use the Website.
Like many websites, the Website may actively collect and store information that you supply voluntarily while on the Website, including sharing webpages via e-mail or by permitting you to communicate directly with us via e-mail in connection with the Website.
Rolex may collect the following information from you:
Information you voluntarily provide to Rolex, which may include personally identifiable information such as your full name and email address.
Passive information collected from you as you use the Website, which may include your IP address, cookies and web beacons.
Information you voluntarily provide:
Information that you provide when prompted by the Website. This includes certain functions on the Website, such as sending a message via email to yourself or someone else regarding Website-related content. If you wish to use this feature, you may provide us with your or your friend's e-mail address so that we can facilitate the sending of the message.
Records and copies of your correspondence (including e-mail addresses), if you contact Rolex.
Information such as IP addresses, cookies and web beacons:
As you navigate through the Website, certain non-personal information may be passively collected (that is, gathered without your actively providing the information). Rolex may collect information about your computer and internet connection, including your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' equipment, browsing actions and patterns, and does not identify any individual.
The Website may use “cookies” to collect information about how the Website is used which allows us to enhance your experience and the Website's user-friendliness. A "cookie" is a bit of information that a web browser can store on your hard drive that helps the Website remember information about you and your preferences. A cookie cannot retrieve any other data from your hard drive, pass on computer viruses, or capture your e-mail address. If you are simply browsing the Website, a cookie only identifies your browser.
Pages of the Website may contain electronic images known as web beacons (also referred to as single-pixel gifs) that permit Rolex to count users who have visited those pages and for other related Website statistics (for example, recording the popularity of certain Website content and verifying system and server integrity). Web beacons are not used to access your personal information on the Website and are only used to compile aggregated statistics concerning use of the Website.
The Website is not intended for children under the age of 13. No one under the age of 13 may provide personally identifiable information to the Website and Rolex will not knowingly collect information from Website visitors in this age group.
Use and Disclosure of Information
Subject to the terms of this Policy, we may use your information to improve the content of the Website, to customize the Website to your preferences, to communicate information to you (if you have requested it), for our marketing and research purposes, and for the purposes specified in this Policy. Any information you provide to us through the Website will not be sold, rented or published.
In addition, we may disclose your personally identifiable information to third parties, all of which agree to treat it in accordance with this Privacy Policy:
Our subsidiaries and affiliates;
Contractors and service providers we use to support our business and the Website, i.e. technical support, Official Rolex Retailers, etc.;
When required by applicable laws, court orders, or government regulations or when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Rolex, its customers or other third parties.
Security
Protecting your information is of primary concern to Rolex. The information that is collected is stored on secure servers and we otherwise take reasonable precautions to protect your personal information.
However, we cannot warrant and do not represent that our level of security meets or exceeds any specific standards. No internet transmission is 100% secure or error-free, nor is stored data free from vulnerabilities. We cannot guarantee the security of the Website or our databases or services, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the internet. We are not responsible for the actions of third parties.
Changes to This Privacy Policy
Rolex reserves the right, in its sole discretion, to modify, alter or otherwise update this Policy from time to time and you agree to be bound by such modifications, alterations or updates. If this Policy changes, the revised policy will be posted on the Website. Please check back periodically and/or before you provide any personally identifiable information.
Terms of use
Your access and use of the website ROLEX.COM (the “Website”) is subject to the following terms and conditions and all applicable laws. By accessing and browsing the Website, you accept without limitation or qualification this Terms of Use Agreement.
Rolex's Copyrights and Trademarks
Rolex owns the Website. Rolex owns or has rights to all of the wallpaper, icons, characters, artwork, images, graphics, music, text, videos, software and other content of the Website (the "Content"), and all HTML, CGI and other code and scripts in any format used to implement the Website (the "Code"). The Content and Code of the Website are protected by copyright. Except as set forth herein, you may not copy, modify, upload, download, transmit, re-publish, display for redistribution to third parties for commercial purposes, or otherwise distribute any Code or Content from the Website without the prior written agreement of Rolex. You may not use the Content or Code from the Website for any purpose other than those set forth herein.
All names, logos and trademarks which appear on the Website are the property of Rolex. You may not use Rolex's trademarks in any manner which is likely to cause confusion among customers or for any purpose without the prior express written permission from Rolex.
Your failure to comply with this Terms of Use Agreement will constitute breach of contract and will violate Rolex's copyright, trademark and other proprietary and industrial property rights. You may print in hard copy portions of the Website for non-commercial purposes only. The use of any such material for any other reason, on any other website, or the modification, distribution, or republication of this material without prior written permission from Rolex is strictly prohibited.
Liability: No Warranties or Representations
While Rolex uses reasonable efforts to include accurate and up to date information on the Website, it makes no warranties or representations with respect to the content of the Website, which is provided "as is". To the fullest extent permitted by law, Rolex disclaims all such representations and warranties. To the fullest extent permitted by law, Rolex shall not be liable in any manner for direct, indirect, incidental, consequential, loss of data, income or profit, punitive damages and/or claims of third parties resulting from the use of, access to, or inability to use the information and/or the products offered on the Website or any damages arising out of or in connection with the use of the Website. Furthermore, Rolex assumes no responsibility and shall not be liable for any damages to or viruses that may infect your computer equipment or other property on account of your access to, use of or browsing in the Website or your downloading of information from the Website.
The invalidity of any term, condition or provision of the Terms of Use Agreement shall not affect the enforceability of those portions of the Terms of Use Agreement deemed enforceable by applicable courts of law.
Privacy
Please read our Privacy Policy which governs the manner in which we will handle any personal information that you provide to us.
Links and Third Party Websites
Rolex is not responsible for the content of any site linked to or from the Website. Linking to any other website is entirely at a user's own risk. While Rolex may provide links on the Website to other sites, the inclusion of such links is solely for the convenience of the user. Rolex makes no representations and disclaims all warranties, express and implied, as to the accuracy, validity, suitability, legality or otherwise of any materials or information contained on such sites.
Revisions
Rolex may at any time revise the terms and conditions contained in the Terms of Use Agreement by updating this posting. You are bound by any revisions and should periodically visit this page to review the current terms and conditions which apply to your use of the Website.
Jurisdiction
Any dispute over the content or use of the Website shall be governed by the substantive laws of Switzerland and the jurisdiction and venue of any such action shall be vested solely before the ordinary courts of the Canton of Geneva.
This Terms of Use Agreement was last updated June 2012.
© Rolex, 2012 All Rights Reserved.