Making Change Happen

If you believe the surveys, this is one of the trickier management tasks with up to 90% of change programmes failing to deliver on quality, cost and time. With change being ever-present, this is not an area where any organisation can afford to fail.

There is no magic formula or silver bullet and we are not saying we have all the answers - who does? But we do have a few approachs that when used together will, we believe, increase the chances of success. They are:

Programme Management and the associated governance will allow you to develop the big picture for your change effort, draft a blueprint, prepare credible plans that make sense and then monitor progress, spotting and resolving problems early.

Project Management will allow you to manage the delivery of each part of your change programme, ensuring it is under control and that risks and issues are being actively managed. No big bureaucracy - just basic best practice.

Lean will allow you to improve your processes and achieve substantial improvements in efficiency and effectiveness by focusing on what the customer wants and eliminating waste. We also use other approaches as required for your business challenges.

Influencer will allow you to successfully achieve what most change programmes ignore - influence the key behaviours of your staff and so get the results your business needs. After all, it is behaviour and not systems or processes that deliver results. What are the critical few behaviours for your business?