Save Time Do it Online

Online facilities to make payments, complete tax returns, view planning applications, set up direct debits and much more.

How to Access Services Children

Fees & Prescriptions

Holiday Haemodialysis

Healthcare when travelling

VisitGuernsey

Healthcare for visitors to the Islands

All visitors to the Bailiwick are advised to take out a full travel insurance to cover the cost of any medical treatment they may require during their stay in the islands.

The Health & Social Services Department wishes all visitors to the Bailiwick of Guernsey an enjoyable and healthy stay, whether for business or pleasure.

Unfortunately, illness or accidents can happen at any time.

Healthcare in Guernsey is provided by the Health and Social Services Department and is outside the UK National Health Service.

The European Health Insurance Card (EHIC) is not valid in the Bailiwick. Any enquiries related to the EHIC can be directed to 0845 606 2030.

This means that most visitors from the United Kingdom will have to pay a fee for all services. This includes all medical costs, hospital accommodation, radiology, pathology, pharmacy and physiotherapy.

If you are visiting from a country that has a bilateral health agreement with the Bailiwick this is likely to only provide for immediate necessary treatment and will not cover the costs associated with repatriation i.e. your travel home.

A bilateral health agreement is an agreement between two territories that provides for immediately necessary treatment, only for conditions which may arise during the stay of a visitor from the other territory.

The following countries do have an agreement with the Bailiwick:

Australia
Austria
Barbados
Iceland
Jersey
New Zealand
Portugal
Sweden

Visitors to the islands from these countries, requiring immediately necessary treatment, will be charged for treatment on the same basis as a local resident.

You can download information about the bilateral health agreement at the bottom of this page.

Services that incur a charge

GP in Accident and Emergency (A & E) at the Princess Elizabeth Hospital, Guernsey or the Mignot Memorial Hospital, Alderney
General Practitioner (GP) call outs
General Practitioner (GP) at their Surgery
Dentists in their Surgery or A & E
Physiotherapy requested by the GP
Ambulance journeys

Exemptions:

Visitors to the Bailiwick from the United Kingdom in the following categories will not have to pay:

UK prisoners at Les Nicolles Prison.
Immediately necessary hospital treatment for certain contagious diseases*
Immediately necessary hospital treatment of individuals who are symptomatic of a sexually transmitted disease. NB - HIV is not included except for initial diagnostic testing and associated counselling.
Immediately necessary compulsory psychiatric treatment.

Repatriation

Repatriation costs to the UK, if required following treatment, can be extremely costly as there may be a need to charter a plane or for clinical staff to accompany the patient. The visitor or their insurers must meet all of these costs.

For more information you can download the leaflet at the bottom of the page. You can also find out more about health services in the islands on the following pages: