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Our fees

When you donate using JustGiving, we pass on 100% of your donation to the charity within days.

We then reclaim an extra 25% for the charity in Gift Aid from HRMC. Our technology enables us to reclaim this tax relief much more quickly than a charity could themselves.

Once we have successfully reclaimed Gift Aid for the charity, we take a fee. It’s between 2% and 5%, depending on the amount the charity has raised (plus a card-processing fee of up to 1.3% for a credit card, charged by our partners Barclaycard and PayPal). Charities also pay £15 a month (plus VAT) to be a JustGiving member.

This is how it works

  1. You donate £10.
  2. Your charity receives £10 within days.
  3. We then reclaim the Gift Aid from HMRC(which takes 2 to 3 weeks) + £2.50
  4. When we receive the Gift Aid we deduct our 5% fee from it - 63p
  5. Barclaycard deducts a card-processing fee (1.3%) -13p
  6. We pay the Gift Aid, minus our fee and card-processing fee, to your charity.
  7. Your £10 donation becomes £11.74

In summary: when you donate £10, your charity receives £11.74.

“Thanks to the many innovative and effective fundraising tools JustGiving has created, both on the web and on mobile, our supporters have raised significantly more than ever before.”

- Macmillan Cancer Support