Privacy Policy
1.0 Introduction
SecureTrading Limited "SecureTrading" takes the privacy of our website visitors, merchants and partners very seriously. This policy explains how and for what purposes SecureTrading uses the information collected about its website visitors and those who apply for its services via www.securetrading.com ("Website"). In addition the terms and conditions which you accept as part of the application process set out how we treat the data which we collect on the application form and subsequently.
2.0 About SecureTrading
SecureTrading Limited is a Payment Service Provider based in the United Kingdom and is part of the UC Group of companies. Our registered number is 4591066 and our registered office is at Sundridge Park Manor, Willoughby Lane, Bromley, Kent BR1 3FZ.
SecureTrading may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st December 2011.
3.0 Personal Data We Collect
We will collect personal information from you when you complete one of our online application forms including :
- Name and Job Title
- Contact details (including postal address, telephone number and email address)
- Company details including banking details
We may also collect (even if you do not provide any Personal Data to us) information about where you are on the internet (e.g. the URL you came from, IP address, etc.), your browser type and the pages of the Website that were viewed during your visit. We collect this information to help us administer the Website and to provide you with a more effective service.
4.0 What do we do with the information we gather
We will use your information that we gather to fulfil your order and to provide you with the service you have requested. To enable us to do this we may share your information with affiliate companies, our business partners and financial institutions such as acquirers as necessary to fulfil your request. If you agree when you apply for our services, we will also use your information for marketing purposes and to understand your needs and provide you with a better service, and in particularly for the following reasons:
- Internal record keeping
- To improve our products and services
- To be able to send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the Website according to your interests.
5.0 Securing your data
The data that you provide us is sent via a secure link (HTTPS) and sensitive data stored is encrypted using standard encryption technology in computer servers with limited access and in controlled facilities. We store your personal information for at least for the duration of any customer relationship we have with you, or as otherwise required by law (normally up to a maximum of 7 years for legal and tax reasons).
All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of your personal data.
6.0 SecureTrading's Use of Cookies
Cookies are information sent by a web server to a web browser and stored by a web browser. SecureTrading only sets cookies that are essential to the functionality of the website or analytical cookies for the purposes of understanding how visitors use the Website to enable us to continually improve the user experience of visitors. These persistent cookies will not store any identifying data.
SecureTrading uses Google Analytics to monitor visits to our website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
We set the following cookies:
Cookie Name | Cookie Description | Cookie Purpose | Cookie Description | ICC UK Definition |
|---|---|---|---|---|
__utma | Google Analytics | Identifying Unique Visitors | Each unique browser that visits a page on our site is provided with a unique ID via the __utma cookie. In this way, subsequent visits to your website via the same browser are recorded as belonging to the same (unique) visitor. |
Performance |
__utmb | Google Analytics | Determining Visitor Session | The Google Analytics tracking for ga.js uses two cookies to establish a session. If either of these two cookies are absent, further activity by the user initiates the start of a new session. |
Performance |
__utmz | Google Analytics | Tracking Traffic Sources & Navigation | When visitors reach our site via a search engine result, a direct link, or an ad that links to our page, Google Analytics stores the type of referral information in a cookie. This cookie gets updated with each subsequent page view to your site; thus it is used to determine visitor navigation within your site. |
Performance |
You can block, remove or restrict cookies through your browser, but should you do this you may find that you are not able to use all the functionality of this site. To learn how to do this click here.
7.0 Links to other websites
Our website may contain links to other websites of interest. However, once you follow a link, we are not responsible for the privacy policies of the other sites even if you access the links from the Website. You should exercise caution and look at the privacy statement applicable to the website in question.
8.0 Governing Law
Your use of the Website is governed by the laws of England and Wales and all disputes arising out of or relating to this Privacy Policy will be determined exclusively by the English Courts.
9.0 Contact Us
If you have an enquiry or concern about our privacy policy, or you want to enquire about or request a copy of any of your personal data held by us, please contact our Data Protection Officer using one of the following methods:
- Email: dpofficer@securetrading.com
- Phone: +44 (0)1248 672 000
- Post: Data Protection Officer, European Operations Centre, Parc Menai, Bangor, Gwynedd, UNITED KINGDOM, LL57 4BL
If you are not satisfied with our response to your concern you may wish to contact the Information Commissioner. Contact details can be found on the ICO website at http://www.ico.gov.uk